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Staybridge Suites Stone Oak

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95 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Stone Oak
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Showing 93: English reviews
Corpus Christi, Texas
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 August 2014

I stayed in this hotel twice. The first time it was an average experience.There was nothing to brag about, but nothing wrong either. It's close to where I have to do business, and so I booked it again for another 10 day stay. However, this last time, I was very disappointed. Check in took a long time, because the girl... More 

Helpful?
Thank Thomas C
Albert E, General Manager at Staybridge Suites Stone Oak, responded to this review

Thank you for your response on your recent stay. We strive to provide an excellent experience for each and every guest during their stay with us and are also disappointed we could not provide what you as a loyal Rewards Member deserve. We will use your feed back to better improve our service for our future guest. Once again thank... More 

Gonzales, LA
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 July 2014

After a booking issue with the Staybridge reservation system (booked directly through their website) the hotel management went out of their way to make it right. I had a reservation for a King Suite, but the system somehow changed it after the fact to a Queen room. I caught it a few weeks after booking, and a few days before... More 

Helpful?
Thank BGuidry
San Antonio, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2014

It was a wonderful hotel very clean and the front desk person Hanna was just a superstar she had already been there since 7am and even at 10pm had the same great energy the pool area and barbecue area was just grand the room was very nice as well a truly great stay

Helpful?
1 Thank duane c
San Antonio, Texas
1 review
Reviewed 27 June 2014

We had visited about 4 hotels and did an actual walk through of each hotel room we wanted to look at prior to deciding to go with Staybridge Suites Stone Oak. We truly wish we had come here first. Other hotels had big names and big prices to go with it. However, none of them could compare with the great... More 

Helpful?
Thank June V
Duncan, South Carolina
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 May 2014 via mobile

The hotel is very convenient to anything in north San Antonio, including restaurants near 281 and 1604 intersection. The property was nice but I had a couple of issues. One of the managers did try to resolve them. Also, the work out room was nice for a hotel of this type. The breakfast options were good, as they did have... More 

Helpful?
Thank FowlerBuzz
IHGCare, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear FowlerBuzz, Thank you for choosing us and taking the time to review our hotel. I am very delighted that we were able to satisfy most of your needs, particularly with our breakfast selection and convenient location. While I am pleased that our managers tried to attend to your issues, I sincerely apologize for the shortfalls. Your satisfaction is of... More 

San Antonio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 March 2014

The sales contact at Staybridge, Annette, surpassed all of my expectations and so did the hotel. I wanted to make sure I had the best place for my mom and dad to stay so I visited several extended stay hotels in the Stone Oak area before choosing Staybridge. When I saw the lovely reception area and rooms, it was a... More 

Helpful?
1 Thank SAtravelerSanAntonio
Albert E, Social Media rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review. We are pleased that our hotel and its amenities surpassed your expectations. We also are glad to hear our staff made it even more exceptional. We look forward to your future stays. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2014

This hotel chain is one of the best!!! As an IHG member I must say my stay at the Stone Oak location this past weekend was simply amazing!! Me and my family stayed in one of the 2 bdrm suites... it was actually enough room for our children to stretch out and move around.... When we got up to the... More 

Helpful?
1 Thank A W
Albert E, Social Media Rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review and thank you for being an IHG reward member. We are pleased that our hotel and amenities surpassed your expectations and your family enjoyed their stay. We also are glad to hear our staff made it even more exceptional. We look forward to your future stays. More 

San Antonio, Texas
Level Contributor
152 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 February 2014

My husband surprised me for Valentine's Day and rented us a very nice suite. The décor was very pretty, the room was large with a full size sofa, chaise, full size desk, full mini kitchen, large flat screen TV, and IPod docking station. We came in late from a night out, and the person at the front desk was very... More 

Helpful?
1 Thank angie O
Albert E, Social Media Rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review regarding your holiday visit. We are pleased that our hotel and amenities surpassed your expectations and you and your spouse enjoyed your stay. We also are glad to hear our staff was attentive to your needs and made it even more exceptional. We look forward to your future stays. More 

Austin, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2014

My family and I visit San Antonio about 3 times a year and we have stayed in many of the Hotels in the Stone Oak area. This time we decided to try the Staybridge Suites. We had such an excellent stay that from now on we are only staying here. What a great Hotel !!! Rooms are very spacious and... More 

Helpful?
Thank 103ssss103
DCA
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 November 2013

Check-In/Check-Out - A The front desk was very friendly at check-in, told me where everything was and about any activities that were on the schedule during my stay. Check-out could be skipped entirely, but it only took a second to have a receipt printed if desired. Room - B Clean, spacious, and modern with a desk, couch, coffee table, and... More 

Helpful?
1 Thank MartyMcSuperFly
Albert E, Social Media Rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review regarding your visit to our hotel. We are glad to hear our staff was attentive to your needs, by providing local information. We are currently looking into the few items mentioned regarding your stay. We look forward to your future stays. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 E, San Antonio, TX 78232-1377
Region: United States > Texas > San Antonio > Far North Central
Price Range: ₹ 7,608 - ₹ 9,870 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
Reservation Options:
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Hotel Style:
#64 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Stone Oak staff and other travellers.
1 question
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Highland Hts, Ohio
over a year ago

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Questions? Get answers from Staybridge Suites Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Executive Suites, so there is a personal floor access (5th floor).”
 of 5 bubbles aruns472, 20 Sep 2016 | Read review
“Stay somewhere else. At the very least, ask for a room that does not face Loop 1604”
 of 5 bubbles TexasLawCat, 10 Sep 2016 | Read review
“Request room on rear of property if you want to be off the highway”
  • Threadbare bed sheet
  • Torn Shower Curtain
  • soiled bed sheet
 of 5 bubbles mickiec2014, 1 Mar 2016 | Read review
“If there is an area of your room that is not quite up to par, ask the hotel to take care of it.”
 of 5 bubbles TexasWannabe, 26 May 2015 | Read review
“Best to ask the desk as you may be overlooking a storage facility.”
 of 5 bubbles 23Lester45, 19 May 2015 | Read review
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