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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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1,922 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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Showing 1,894: English reviews
Reviewed 9 July 2016 via mobile

Our family when on the road always likes to stay at Embassy suites. This is a great location with awesome amenities their breakfast buffet makes traveling with large groups very convenient. Would stay again and would highly recommend staying here.

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Helpful?
Thank Mike R
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we achieved that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe...

Flower Mound, Texas, United States
Reviewed 9 July 2016

This is a nice hotel with clean rooms and lobby! The lobby has a pretty fountain. We enjoyed the free cooked breakfast. You can even have an omelette made to order! There were plenty of choices from cereal, oatmeal, pancakes, bacon, eggs, etc...The evening reception was nice as well. The snacks were kid friendly as well as provided adult beverages....

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Helpful?
1Thank Robin K
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create and outstanding experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Stafford, United States
Reviewed 7 July 2016

My hotel stay here was great. The privacy of the suites made a perfect set-up for the family. The made to order breakfast was great. Will defiantly stay here again and any other city that my family travels to that has an Embassy Suites!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jaimie W
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing outstanding service and an exceptional product and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Round Rock, Texas
Reviewed 6 July 2016

Rude staff, tiny pool, and old furniture. The breakfast was low quality with items constantly running out and not be refilled. The rooms have old furniture and the a/c vent is positioned to blow right at the head of the bead which kept me up all night and made me sick the next day. Room service was rude and got...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank L1877TZkellyg
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for your during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope...

Reviewed 6 July 2016 via mobile

The accommodations were excellent, staff friendly and helpful, happy hour and breakfast were above standard. It will be nice when the walk along the river in this area is cleaned up and like the area closer to the Riverfront Mall. We encountered several homeless people where the stench of urine, trash, etc. made us feel uneasy. I'm glad we didn't...

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Helpful?
Thank Gramaw
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you...

Reviewed 6 July 2016

Major props to the hotel's cleanness, helpful staff, and great location. Riverwalk is just outside, it was so nice to walk around instead of driving in the traffic to do things around the hotel. The free breakfast is pretty good, and there's snacks out afterward (candy, chips, etc). Parking/vallet is busy, but that's expected. Rooms are spacious, nice amenities, no...

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Helpful?
Thank CorderoAmor
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio....

Dallas, United States
Reviewed 6 July 2016

My wife and I could enjoy San Antonio staying in ES SA for the Independence Day weekend. It was full of people, however, we could spend our time very relaxed in that hotel. Thank you for the excellent hospitality.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tsukasa S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal for you and your wife during your time with us. We look forward to having you stay with us again when your...

South Houston, Texas
Reviewed 6 July 2016

The hotel offered great breakfast at a reasonable time for us. It also provided fast room service. The staff was accommodating and kind. We had a pleasant stay. It was really nice. The hotel was very swank and offered an upscale personal restaurant for couples who may have wanted an intimate dinner. Thus, providing.fun things for kids. It was pretty...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 340oliviah
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Baton Rouge, United States
Reviewed 5 July 2016

The hotel experience was great, no complaints. The service was excellent, and the hotel was nice, clean and adequate for a family of four. The complimentary breakfast was great although there were no grits (had everything else though including made to order omelets). The location is great since it's just a short drive from both Sea World and Six Flags...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Katherine P
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing outstanding service and an exceptional product and I am happy we were able to achieve that goal with you and your family during your time with us. We look forward to having you stay with us again when your travels bring...

Dallas
Reviewed 5 July 2016

Stayed here for a business meeting and the cooked to order breakfast is always a plus in SA as well as being close to the River Walk. Downtown parking is always a nightmare particularly when you need to get out of the hotel and on your way early in the morning. This is not particularly a fault of this hotel...

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Helpful?
Thank ron_davidson
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide and I am happy we were able to create an above average experience for you during your time with us. I hope that should your travels bring you back to San Antonio you will stay with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 13,299 - ₹ 24,641 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Agoda, Hotel.de, HRS and Despegar.com so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
39 questions
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upper floor for a better view, whether of the River Walk or the city.”
 of 5 bubbles Grammy6LongBeach_CA, 7 Mar 2017 | Read review
“Pay for river view”
 of 5 bubbles rcwt, 25 Feb 2017 | Read review
“Ask for a room overlooking the Riverwalk.”
 of 5 bubbles texas1946, 17 Feb 2017 | Read review
“Ask for room overlooking the River Walk (a bit more expensive but worth it).”
 of 5 bubbles michaelgM3800GA, 30 Jan 2017 | Read review
“Always go with the very best! Premier floors, All floors are extraordinary!”
 of 5 bubbles lillian22016, 28 Jan 2017 | Read review
5 of 5