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TownePlace Suites San Antonio Downtown

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505 Reviews from our TripAdvisor Community

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Showing 489: English reviews
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Fernandina Beach, Florida
Reviewed 5 days ago NEW

We are here right now. It is 1:17 AM. I have called four times due to the noise in the next room. I've been told security came and it was quiet. Not true. I have requested a room change. That is how bad it it is. Who does that at 1:00 AM? No available rooms. Too bad. This is our...

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Helpful?
Thank lhbatten
Langley City, Canada
Reviewed 1 week ago

Hotel staff were pleasant and helpful.We had a kitchen which was helpful for nights in. Location was perfect for us - two blocks to Riverwalk (and restaurants there), and the Alamo. City bus across from Alamo took us 20 minutes to 3 Missions. One block to Texas de Brazil restaurant - very good quality all around, and terrific service. Also...

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Helpful?
Thank prairieflowers
Houston, Texas
Reviewed 1 week ago

This was the worst experience i have ever had. First it is not a suite hotel. Their rooms are king hotel rooms with a small sofa bed & kitchenette. No separate rooms except the few executive suites they have. The rooms are not larger like a studio suite which is what they advertise. I had 2 rooms & there was...

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Helpful?
Thank MRS916
Riverside Cty
Reviewed 4 weeks ago via mobile

This hotel was ideal for our 3 day stay in San Antonio...we were just over a block to the Alamo and the Riverwalk and only about 1/2 mile walk to the theater district and San Fernando cathedral. There were several restaurants near us as well. The morning breakfast was sufficient and standard "hot bfast " fare...made more enjoyable by the...

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Helpful?
1Thank mrsanderson
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a lovely review on our Downtown San Antonio Hotel. We were so happy to have hosted you on your vactaiton and are glad t see your enjoyed your stay overall. We look forward to having you with us again in the future.

Roseville, Minnesota
Reviewed 4 weeks ago

I stayed here with 2 friends to attend a conference. The staff was excellent and super friendly. The location was near most things and the walk to the convention center was only about 10 minutes. The rooms were clean. The breakfast could use some more variety instead of the same things every day, even different bakery items would have been...

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Helpful?
Thank ronjon90
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our TownePlace Suites. We are happy to see you enjoyed your stay with us and look forward to serve us again in the future. We will make sure to share your comments within our hotel.

Reviewed 4 weeks ago

I moved in for a three week stay and was pleased by the front desk and valet staff friendliness and hospitality. That's expected though, right? What made my stay excellent here was the staff and valet (mind you I didn't use the valet service) tips and advice for spots to visit in the city. They were exceptionally kind and pointed...

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Helpful?
Thank Roy V
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a review on our location. We are so happy to see you enjoyed your stay with us and look forward to you staying with us again in the future.

Detroit, Michigan
Reviewed 15 February 2017

We stayed here for two nights in July, traveling as a family (two adults and a baby). Overall, we really enjoyed our stay and would stay here again if in SA. The hotel is in a good location. It was a short walk to everything we wanted to see (Riverwalk, the Alamo, Market Square, the Saga, etc). There are also...

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Helpful?
Thank agdwsu
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a review on our location from your stay in July. We are happy to see you were able to enjoy all of our offerings and amenities provided. We are terribly sorry about our "rude" elevators, they can be such a nuisance. We would like to let you know, we have...

New Braunfels, Texas
Reviewed 23 January 2017 via mobile

We did a quick getaway and picked the TownePlace Suites because of the location. It is right in the heart of downtown with the Riverwalk, Majestic Theater, and lots of other cool places just steps from the front door. The Alamo is only a couple blocks away. The hotel was great. Clean, newly renovated, nice rooms and friendly staff. The...

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Helpful?
1Thank moondog1961
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a wonderful review on our historic location in Downtown San Antonio. We are so pleased to see you enjoyed your entire stay with us from the friendly staff, to the quick/convenient locations nearby, all the way up to our guest rooms. We also do understand your comments on the guest pool area, unfortunately being...

Houston
Reviewed 28 December 2016

Front desk was friendly. Checked-in at 3pm, had already mobile checked in. Room was available and on 6th floor. Room is nice with fridge, microwave and stove. Location very nice. Did not park as valet was expensive. Would have rated 4 stars, but could hear people talk and kids cry till middle of night so could not get good sleep....

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Helpful?
Thank Houston_Traveler55
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location. We appreciate all of your feedback. We do apologize about your frustrating experience with sound and noise. We will make sure to look into this a bit further. We are however very happy to see you enjoyed your stay and hope to serve you again in the future.

Chicago, Illinois
Reviewed 12 December 2016

Very nice hotel, newly renovated. Great contemporary design. Staff is friendly. Room has fridge, stove range, sink. Nicely located, with a very short walk to the river and everything else. Parking can be found off street, or you can choose to valet. Complimentary breakfast.

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Helpful?
Thank pinksushi8
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a review about us on Trip advisor. We appreciate all of your genuine feedback. Your comments are greatly appreciated and we are happy to see you enjoyed your stay. Thank you again for staying with us and we look forward to having you with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
$29.00 Valet Parking Charge ... more   less 

Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 8,924 - ₹ 17,327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites San Antonio Downtown staff and other travellers.
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Questions? Get answers from TownePlace Suites San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhere else.”
 of 5 bubbles lhbatten, 25 Mar 2017 | Read review
“Just ask for a quiet room-- they are happy to help”
 of 5 bubbles LT6799, 15 Nov 2016 | Read review
“Rooms along Broadway might be louder because of late night partying down the street.”
 of 5 bubbles jamesmZ3463MO, 7 Nov 2016 | Read review
“Don't get a room facing the pool. It can be a bit loud at night.”
 of 5 bubbles 2014Dentontraveler, 2 Nov 2016 | Read review
“Get a room on a high floor. You will not hear the rowdiness from the street so much.”
 of 5 bubbles KirkW499, 7 Sep 2016 | Read review
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