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It's about time for a face lift of The Holiday Inn Stone Oak. Stayed on the second floor next to the upper terrace. People were smoking on the terrace and the a/c was pulling the smoke into the room. Microwave had not been cleaned when...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak AreaResponded 4 days ago
Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry you found your experience to be average.
Had a excellent stay and would book a room here again. I ate dinner and breakfast and surprisingly the food is very good. The beds were extremely comfortable, to the point that actually checked the label to see what brand the mattress was.
This is a newer Hotel. Our King Riom was very large and nicely appointed. We had a Keruig coffee make in the room. The lobby area was very nice and we used the work out area and the pool. Both very clean and new. We...More
Not bad got it on a discount website so I was ok with the price. They don't seem to have free breakfast from what I've seen reviewed. I haven't gone down to check. My only complaint is that they didn't have HBO even thou they...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak AreaResponded 9 October 2017
Thanks for choosing Holiday Inn San Antonio N - Stone Oak Area, TX and sharing your experience. I'm sorry to hear that you had trouble with the TV's signal. I have taken note of your comments so that our hotel can work on...More
I honestly hate to write bad reviews about hotels because I work in one myself and I know how bad it can hurt you. But I have no other choice but to do so hoping somebody will be able to finally fix my issue. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak AreaResponded 6 October 2017
Thank you for your review regarding your recent stay at Holiday Inn San Antonio N - Stone Oak Area, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have...More
US$ 104 - US$ 153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#94 Business Hotel in San Antonio
Non-Smoking Rooms ,
Number of rooms
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United States >
San Antonio >
Far North Central
Also Known As
Holiday Inn San Antonio North-Hill Country Hotel San Antonio