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Everyone here was extremely nice the manager every one that works the desk even the housekeepers said good morning and hello
really enjoyed the free breakfast thought it had quite a variety everything was great! Really close to see world if you’re interested in going...More
Business trip to San Antonio. Arrived late. Company booked room for me. Took executive bus followed by Uber otherwise I would have left pronto. Bought microwave food to eat because I didn't eat on bus. I should have checked the sheets first. When I pulled...More
Response from PhillipR879, General Manager at SpringHill Suites San Antonio SeaWorld/LacklandResponded 3 weeks ago
My name is Lorraine Cruz and I am the General Manager of the Springhill Suites by Marriott. I do not know about any of these events or have been shown any pictures. At shift change, which is 2pm and 10pm, I do not have...More
I visited the Marriott back on july 2, 2018. I had such a great time. The staff was very friendly. They were also informative and more than willing to answer all my questions. The rooms were very clean. I love the fact that the bathroom...More
1 Thank Nathan G
Response from Phillip R, General Manager at SpringHill Suites San Antonio SeaWorld/LacklandResponded 9 July 2018
Dear Nathan G.,
Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey.
As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve,...More
We stayed for 5 nights while in town for our son’s graduation. The room was roomy and comfortable, pretty quiet at night which was nice. Housekeeping was horrible though....the beds were crudely made each day, covers and sheets just yanked up quickly it seemed. They...More
Thank Tina C
Response from Phillip R, Manager at SpringHill Suites San Antonio SeaWorld/LacklandResponded 11 April 2018
Thank you for choosing to stay at the SpringHill Suites San Antonio Seaworld and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More
Overall experience was very good. Check-in was fast and the staff working the front desk are very nice and helpful. Breakfast both days was good. The hotel was quite at night for the most part although there was a noisy group outside being really loud...More
Response from AustinVisitor1 | Reviewed this property |
Hello there, they have a nice indoor pool. I went in to check it out, and couldn't tell if it was heated or not since it was warm outside. It is rather nice, and towels are provided in the pool area. I was disappointed... More
Hello there, they have a nice indoor pool. I went in to check it out, and couldn't tell if it was heated or not since it was warm outside. It is rather nice, and towels are provided in the pool area. I was disappointed there was no hot tub, however. I'd give it a try.
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"come and enjoy the fruits of great people doing what they take pride in, Monica, thanks!!!"