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SpringHill Suites San Antonio SeaWorldR/Lackland

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SpringHill Suites San Antonio SeaWorldR\/Lackland
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230 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Start your review of SpringHill Suites San Antonio SeaWorldR/Lackland
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O'Fallon, Illinois
Reviewed 2 weeks ago

This is a very nice and clean hotel. The room was large and somewhat fancy . It had 2 Queen beds, plus a wide couch that also had a twin bed that pulled out from underneath it. So, you could sleep 4 people in the beds plus 2 children on the couch (one on the couch and one on the...

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Helpful?
Thank BeachSlug
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest we appreciate your feedback will be shared with the...

Stafford, Virginia
Reviewed 3 weeks ago

Hotel Staff was amazing! Our large, rental van broke down on the morning of graduation, with 7 people to get to the AFB on time. November, the desk manager, obtained a cab, helped get AAA, and kept me calm (not easy since I hadn't seen my son in 8 weeks and this was a really big day for me!). The...

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Helpful?
Thank sevenbutlers
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest we appreciate your feedback will be shared with the...

Austin, Texas
Reviewed 19 February 2017

The people are always nice and helpful, the rooms are very new and modern. This is a family place because of the surrounding attractions. There is everything you could need within a mile. With this normally being one of the cheapest Marriott's in San Antonio you can go wrong.

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Helpful?
Thank PlainsDrifter575
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards member, your feedback will be shared with the team...

Reviewed 3 January 2017 via mobile

Overall the hotel is OK, free parking and free breakfast as well as close to SeaWorld. But we found the bed sheet is so dirty on first night of checking in, I called the reception and was told no one is on duty that night since it was the Christmas Eve. I had to get the clean one and replace...

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Helpful?
Thank Huimin X
Management response:

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues with...

Kempner, Texas
Reviewed 31 December 2016

room was impeccable, environment outstanding and Monica stayed on top of things constantly. people were nice and food was great. parking was a godsend and from the minute the doors opened all was handled as it should by the great Marriot folks. wake up was on time and I cant be more appreciative of the work done for us. thanks...

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Helpful?
Thank dansanchez2006
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest we appreciate your feedback will be shared with the...

Vermontville, New York, United States
Reviewed 29 December 2016

We stayed here for 5 days and had a great time. The staff were ALWAYS friendly and very helpful. The room was very comfortable and we couldn't have been taken care of any better.There was also hot coffee 24-7. and that worked perfectly for me. Breakfast was hot and plentiful. NO complaints !!

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Helpful?
Thank Debra S
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest we appreciate your feedback will be shared with the...

Reviewed 11 December 2016 via mobile

Clean. Staff helpful and efficient. Close to Lackland. Suite type of room great for spending down time with your BMT graduate. Front desk staff went above and beyond. Breakfast warm and fresh. Only suggestion woukd be to have a hot tub.

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Helpful?
Thank AFMom1234
Management response:

Dear guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Odessa, Texas
Reviewed 17 November 2016 via mobile

Great place, people were very friendly, rooms were super clean and beds were very comfortable! Absolutely favorite thing was the little walk in closet and the sofa actually had a trundle bed underneath! Highly recommend if you like comfortable rooms where you can control the temperature!

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Helpful?
Thank Carol C
Management response:

Dear Carol C, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 16 November 2016 via mobile

Great stay!!! Loved the divided room and the separate shower and bathroom. It provided plenty of room for my son who graduated to just chill for a few hours. Less than 10 min to base after we figured out the 410 loop. Great experience!

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Helpful?
Thank Beth C
Management response:

Dear BMT Graduation, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Reviewed 13 November 2016 via mobile

Had a great stay at hotel and the staff was extra nice but my only problem was the construction on the outside I had dry chips of paint on my car but a wash and got it off and the pool area was a mess it had lots of bugs and bird mess on tables and the bird mess came...

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Helpful?
Thank charles3847
Management response:

Dear AFB Graduation, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites San Antonio SeaWorldR/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245-2491
Region: United States > Texas > San Antonio > Far West Side
Price Range: ₹ 8,246 - ₹ 12,893 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorldR/Lackland 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Hotel Style:
#62 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and other travellers.
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Denton, Texas

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Questions? Get answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“come and enjoy the fruits of great people doing what they take pride in, Monica, thanks!!!”
 of 5 bubbles dansanchez2006, 30 Dec 2016 | Read review
“We stayed on the ground floor close to everything.”
 of 5 bubbles W2143QHdebras, 28 Dec 2016 | Read review
“Choose a different Hotel!”
 of 5 bubbles Rob19821982, 10 Aug 2016 | Read review
“We used BMT Family Travel for booking us a room , got a very good discount as well as it benefits the Airmen!”
 of 5 bubbles N2727LPjustinw, 12 May 2016 | Read review
“The third floor was very quiet where we stayed.”
  • View from the third floor
 of 5 bubbles 193angies, 6 Dec 2015 | Read review
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