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Best Western Plus Palo Alto Inn & Suites

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Traveller (12)
Room & Suite (6)
Dining (4)
Overview
  • Excellent49%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Palo Alto Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
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Offers from Best Western Plus Palo Alto Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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196 results
Traveller rating
93
65
17
12
9
Traveller type
Time of year
LanguageEnglish
93
65
17
12
9
Show reviews that mention
All reviewsjack in the boxvalero gas stationrecommending places to eatnight securitybmt graduationreal eggsindoor pool and hot tubclosest hotelnice hotelmission traileasy accessdaily breakfastcompared to other hotelslackland afbconference roomair forcemajor attractions
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1 - 5 of 196 reviews
Reviewed today

We would stay here again, very clean, breakfast was very good, bed very comfortable, internet spotty at times, The only real negative was figuring how to get to the motel from highway, we could see it but roads were troublesome.

Review collected in partnership with Best Western
Thank kingjcet
Hotel's Favourite
Reviewed 5 weeks ago

The rooms here are very clean and spacious. They have everything you need. The staff here and especially the manager are very friendly and professional. They don't keep you want they are very prompt. Day to day the indoor pool and hot tub was clean...More

Review collected in partnership with Best Western
1  Thank Monica S
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

Dear Valued Guest, Thanks for the stay at the Best Western Plus Palo Alto Inn and the nice review. Glad to note that you liked the location, customer service and breakfast. For us customer satisfaction is the best reward for whatever we offer. We look...More

Reviewed 5 days ago

We stayed here for 5 nights, while attending the Air Force BMT Graduation ceremonies. It's a very nice property. It's conveniently locate, with easy access to the highway. It's not very far from Lackland AF Base. There's also a gas station/convenience store very close to...More

Thank Katrenia C
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 days ago

Dear Valued Guest, Thank you for your stay at the Best Western Palo Alto Innrecent review, and your kind words. We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations. We are very proud...More

Reviewed 2 weeks ago

Really nice hotel, location is great close to the highway easy access. The customer service is really good and the rooms are really clean and comfortable. Nice indoor pool great for kids if you want to have a small weekend gateway.More

Review collected in partnership with Best Western
Thank Mirna C
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

Dear Valued Guest, Thanks for staying at the Best Western Plus Palo Alto Inn and expressing your satisfaction through the review. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again...More

Reviewed 7 August 2018 via mobile

Stay at this hotel six nights while visiting San Antonio. The hotel is located near to lackland however it is quiet far from the airport. My room was nice, I definitely appreciated being ground level staying six nights. My bed was not comfortable after the...More

Thank WorldExplorer850
Response from bwpluspaloaltoinn, Hotel Manager. at Best Western Plus Palo Alto Inn & SuitesResponded 9 August 2018

Dear Guest, Thanks for staying at the Best Western Plus Palo Alto Inn & Suites during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
75
Price range
US$ 79 - US$ 135 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus Palo Alto Hotel San Antonio
,
Best Western Plus Palo Alto Inn And Suites
Location
United States > Texas > San Antonio
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
75
Price range
US$ 79 - US$ 135 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus Palo Alto Hotel San Antonio
,
Best Western Plus Palo Alto Inn And Suites
Location
United States > Texas > San Antonio
Photos
Traveller (12)
Room & Suite (6)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
gloriacanavangc
11 September 2018|
AnswerShow all 2 answers
Response from Craig S | Reviewed this property |
Yes. Usually the standard method is that the hotel will hold the room with your card number. Once you check in, there will be a hold for a paetial amount of the room place on your card. When you check out, the hold is... More
0
Votes
terri l
29 January 2018|
AnswerShow all 2 answers
Response from nels0nfamily7 | Reviewed this property |
With light traffic the riverwalk is about a 15-20 minute drive.
0
Votes
Flightadjuster
27 October 2016|
AnswerShow all 2 answers
Response from Rick B | Property representative |
yes we do offer military discount. Thank you Rick
0
Votes
Room Tips
"Close to military bases."
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"We were on the 4th floor. It was very quiet."
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"King Suite"
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"Check if there's a heat exchanger outside!"
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