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5/11/2017 6/11/2017
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    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
    +1 877-959-5837
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    5/11/2017 6/11/2017
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    US$ 99US$ 104
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    Traveller (9)
    Room & Suite (8)
    Dining (4)
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    Overview
    • Excellent49%
    • Very good33%
    • Average9%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “front desk” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Palo Alto Inn & Suites
    Special Offer: BOOK DIRECT AND SAVE
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    La Quinta Inn San Antonio Lackland
    632 reviews
    #138 of 358 hotels in San Antonio
     
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    97 reviews
    #242 of 358 hotels in San Antonio
     
    Motel 6 San Antonio South
    10 reviews
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    Holiday Inn San Antonio Downtown Market Square
    757 reviews
    #119 of 358 hotels in San Antonio
     
    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Reviews (177)
    Traveller rating
    Traveller type
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    1 - 5 of 175 reviews

    Reviewed 5 days ago

    We had a wonderful stay! Our room was very clean, the bed was comfortable and the towels were fluffy. The 24 hr coffee in the lobby was wonderful and so was breakfast in the morning.. Wonderful staff ! Shout out to Unique and Victor. Both...More

    Thank WILLIAM D
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 days ago

    Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make...More

    Hotel's Favourite
    Reviewed 28 August 2017

    Highly recommend if you are going to graduation ceremonies at Lackland AFB. Good location. Drive to AFB generally about 10 minutes and never really hit traffic. Rooms very comfortable and quiet. Breakfast was delicious, I only wish on Thursdays they would have served breakfast earlier...More

    Review collected in partnership with Best Western
    Thank Lisa G
    Response from bwpluspaloaltoinn, webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thanks for the positive feedback. We strive for great value, a great staff and great accommodations. We’re also proud of our quiet and convenient location.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look...More

    Reviewed 2 weeks ago

    Hotel was as expected- clean and comfortable. It was about 15 minutes from Lackland-- there are closer hotels if that's your destination. Breakfast was very good and well serviced. Room furniture and carpet is looking tired-- hallway had an odd odor. There is night security...More

    Review collected in partnership with Best Western
    Thank BCinSC
    Response from bwpluspaloaltoinn, webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thanks for your kind words about our clean,comfortable hotel. I’m happy that everything met with your approval. We take serving our guests seriously and are pleased that we met your needs so well. We appreciate the opportunity to serve you and look forward...More

    Reviewed 2 weeks ago

    toilet had vomit or worse all down side and dirty wash cloth over shower.breakfast was not good at all .only scrambled eggs and tasteless sausage,no bacon ,hashbrowns or decent muffins so if you book Best Western for the breakfast forget it! bed was a little...More

    Review collected in partnership with Best Western
    Thank cathyo673
    Response from bwpluspaloaltoinn, webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thanks for staying.We saw your review and apologize for your experience .We shall investigate and take corrective actions based on your observations.We have engaged a professional team to check the housekeeping, cleanliness and all the amenities and to ensure the rooms are in...More

    Reviewed 1 September 2017

    We had a nice stay at this hotel and it was clean and the staff was very friendly and helpful. The breakfast area was clean and hot food was placed out regularly. We had no issues during our 5 night stay.More

    Review collected in partnership with Best Western
    Thank tanyarD6232IV
    Response from bwpluspaloaltoinn, webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thanks for staying with us. I’m Happy that our hotel impressed you. We believe we provide a great combination of friendly,clean,comfort, convenience, amenities and value. When you’re in the area again, I hope you will make us your first choice. Thank you. Sincerely,...More

    La Quinta Inn San Antonio Lackland
    632 reviews
    #138 of 358 hotels in San Antonio
     
    Days Inn San Antonio at Palo Alto
    97 reviews
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    Motel 6 San Antonio South
    10 reviews
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    Holiday Inn San Antonio Downtown Market Square
    757 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$ 83 - US$ 139 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Business Hotel in San Antonio
    • #52 Romantic Hotel in San Antonio
    • #75 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotels.com, Best Western, Expedia, Orbitz, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Best Western Plus Palo Alto Hotel San Antonio ,
    • Best Western Plus Palo Alto Inn And Suites
    Add Photo Photos
    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    La Quinta Inn San Antonio Lackland
    632 reviews
    11.59 km away
     
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    12.60 km away
     
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    97 reviews
    1.21 km away
     
    Motel 6 San Antonio South
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    Nearby Restaurants
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    Buffalo Wild Wings
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    4.25 km away
    Nearby Attractions
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    9 reviews
    6.47 km away
    Mitchell Lake Audubon Center
    16 reviews
    5.19 km away
    Picapica Plaza
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    7.89 km away
    Mission Open Air Market
    8 reviews
    4.90 km away
    Ask a question
    Questions & Answers
    Flightadjuster
    27 October 2016|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    yes we do offer military discount. Thank you Rick
    0
    Votes
    whahsh
    29 April 2015|
    Answer
    Response from Rick B | Property representative |
    21 and over
    0
    Votes
    Tanmishele
    23 March 2015|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    About 30 miles from the hotel
    0
    Votes
    Room Tips
    "We were on the 4th floor. It was very quiet."
    Read review
    "King Suite"
    Read review
    "Check if there's a heat exchanger outside!"
    Read review
    "Don't stay near the elevators if you can help it-- they are loud"
    Read review
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