We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 161
    Great Deal
    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Days Inn San Antonio at Palo Alto
    97 reviews
    #239 of 358 hotels in San Antonio
     
    Holiday Inn Express San Antonio South Hotel
    46 reviews
    #173 of 358 hotels in San Antonio
     
    Best Western Plus Lackland Hotel & Suites
    676 reviews
    #4 of 358 hotels in San Antonio
     
    Best Western Plus San Antonio East Inn & Suites
    351 reviews
    #36 of 358 hotels in San Antonio
     
    Overview
    • Excellent50%
    • Very good33%
    • Average8%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Palo Alto Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Days Inn San Antonio at Palo Alto
    97 reviews
    #239 of 358 hotels in San Antonio
     
    Holiday Inn Express San Antonio South Hotel
    46 reviews
    #173 of 358 hotels in San Antonio
     
    Best Western Plus Lackland Hotel & Suites
    676 reviews
    #4 of 358 hotels in San Antonio
     
    Best Western Plus San Antonio East Inn & Suites
    351 reviews
    #36 of 358 hotels in San Antonio
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$ 161.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Antonio hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b9033eed614c4affaeb70e0b269f4714", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1657244,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b9033eed614c4affaeb70e0b269f4714","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":161,"lowestMetaPrice":161,"additionalPartner":false,"highestMetaPriceDisplay":161,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":161,"lowestMetaPrice":161,"highestMetaPriceDisplay":161,"hotelName":"Best Western Plus Palo Alto Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI5MDMzZWVkNjE0YzRhZmZhZWI3MGUwYjI2OWY0NzE0IiwiQUlLIjoiZGI5MjY3YzM1ODNiNGQ4ZjlhOTEyMzAxYzVkZTkyOWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$ 161", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68924205":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (172)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 170 reviews

    Reviewed 3 days ago

    Overall a very good, comfortable hotel for the price. Nice room decor and amenities, beautiful HDTV and satellite service, and very comfortable bed. With some minor effort, the following issues could be fixed: - The treadmill in the fitness center does not incline/decline and needs...More

    Review collected in partnership with Best Western
    Thank E4776ITmikef
    Hotel's Favourite
    Reviewed 3 July 2017

    The Best Western made my hotel stay excellent and I will have a memory to treasurer for the rest of my life . The staff who made this possible were the Gen. Mr. Rick, staff Linda and Victor. Victor also assisted my daughter with her...More

    Review collected in partnership with Best Western
    Thank Commodr1120
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 5 July 2017

    Hello Valued Guest, Thank you very much for your stay at the Best Western Inn,Palo Alto. We feel very much proud after seeing your comments and appreciations for Gen.Rick,Linda and Victor. The entire hotel staff are delighted with your comments which we have conveyed to...More

    Reviewed 1 week ago via mobile

    Very conveniently located to Lackland as well as downtown....the Riverwalk is a must see !! Our room was very clean and modern. The bed and pillows were very comfortable and also had a ceiling fan in room which helped in the 100 degree weather we...More

    Thank JoeandKarin
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 5 days ago

    Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you,...More

    Reviewed 2 weeks ago

    Great location, 15 minute drive to Lackland AFB, and about the same to the downtown riverwalk area, easy access on and off of I-410. Good breakfast selection, very clean and comfortable rooms. Staff was very friendly and nice. Great value.More

    Review collected in partnership with Best Western
    Thank jamespO2703NL
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 1 week ago

    Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and...More

    Reviewed 3 weeks ago

    The property was very well kept. The staff were friendly. The air conditioning worked very well in the room and the halls. The bed was extermely comfortable. The pool was clean. The bathroom was clean and functioning well. I would definitely stay again!More

    Review collected in partnership with Best Western
    Thank sndmadagascar
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 2 weeks ago

    Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you....More

    Days Inn San Antonio at Palo Alto
    97 reviews
    #239 of 358 hotels in San Antonio
     
    Holiday Inn Express San Antonio South Hotel
    46 reviews
    #173 of 358 hotels in San Antonio
     
    Best Western Plus Lackland Hotel & Suites
    676 reviews
    #4 of 358 hotels in San Antonio
     
    Best Western Plus San Antonio East Inn & Suites
    351 reviews
    #36 of 358 hotels in San Antonio
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 88 - US$ 144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Business Hotel in San Antonio
    • #52 Romantic Hotel in San Antonio
    • #75 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, Priceline, Best Western, Cancelon, TripOnline SA, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Best Western Plus Palo Alto Inn And Suites ,
    • Best Western Plus Palo Alto Hotel San Antonio
    Add Photo Photos
    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    WoodSpring Suites San Antonio South
    55 reviews
    3.54 km away
     
    Days Inn San Antonio at Palo Alto
    97 reviews
    1.22 km away
     
    Holiday Inn Express San Antonio South Hotel
    46 reviews
    7.36 km away
     
    Mustang Inn and Suites
    7 reviews
    4.37 km away
     
    Nearby Restaurants
    Taqueria Mexico, Inc.
    17 reviews
    4.15 km away
    Olive Garden
    6 reviews
    3.92 km away
    Buffalo Wild Wings
    6 reviews
    4.25 km away
    Olive Garden
    7 reviews
    4.17 km away
    Nearby Attractions
    Texas Air Museum - Stinson Field
    20 reviews
    8.01 km away
    Medina River Natural Area
    9 reviews
    6.47 km away
    Mitchell Lake Audubon Center
    16 reviews
    5.39 km away
    Picapica Plaza
    6 reviews
    7.88 km away
    Ask a question
    Questions & Answers
    Flightadjuster
    27 October 2016|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    yes we do offer military discount. Thank you Rick
    0
    Votes
    whahsh
    29 April 2015|
    Answer
    Response from Rick B | Property representative |
    21 and over
    0
    Votes
    Tanmishele
    23 March 2015|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    About 30 miles from the hotel
    0
    Votes
    Room Tips
    "King Suite"
    Read review
    "Check if there's a heat exchanger outside!"
    Read review
    "Don't stay near the elevators if you can help it-- they are loud"
    Read review
    "The first floor was a little noisy!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing