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Staybridge Suites San Antonio Sea World

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164 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Start your review of Staybridge Suites San Antonio Sea World
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Reviewed 4 weeks ago via mobile

Pros: good and clean stay, shuttle service, good inside services (gym and business center), very friendly staff, and very good location (to Sea World and Lackland AFB). Cons: the breakfast is less than typical, and weak Wi-fi signal in some times

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Helpful?
Thank Abu A
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for taking time to give us your feedback about your stay. One of the ways we can improve our service is from suggestions from our guest. We are looking to add additional items to our breakfast and hope that you will stay with us during your next visit to San Antonio to see the changes we are working...

Kansas City, Missouri
Reviewed 23 January 2017

Four of us went to San Antonio for a graduation at the Air Force Base. We arrived earlier than check-in time, but they cleaned our suite immediately so we could get in and unpacked. We had to leave the hotel the next morning before their breakfast started. When we mentioned it, they had items ready for us in the morning!...

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Helpful?
Thank 2kidsatheart2017
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

We are glad to hear that you enjoyed your stay with us. We strive to provide our guest a second home when they travel to San Antonio. Congratulations on the graduation. We hope to see you during your next visit to San Antonio.

Austin, Texas
Reviewed 18 January 2017

Booked a suite for a dance convention that was held at a different property down the road. Was pleasantly surprised with this property. Super convenient to everything. Priced right and the beds were pretty comfy. The hotel itself had friendly staff and was very clean. Lot's of extra little amenities, a small place to shop for microwaveable meals, and the...

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Helpful?
Thank thatgirlnej
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for the great feedback and suggestions. We will share your comments with our team and look to improve our bathroom amenities.

Jackson, Mississippi
Reviewed 20 December 2016

Our total experience was wonderful. From the first person we met at check-in until the last person we met at check-out. We were there to visit family living in San Antonio. Perfect location for our family visit. If you need a hotel for vacation, we were less than 5 minutes away from Seaworld. The accommodations were top notch and the...

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Helpful?
Thank dtouchet61
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

We are glad to hear that Julie was able to help make your stay special. We look forward to seeing you during your next visit to San Antonio.

Phoenix, Arizona
Reviewed 14 December 2016

Day one of my stay I told them about printer issue in their business center. Day three still not fixed. Staff was clueless on how to address. This hotel is really not set for the business traveler. I will stay at the Hilton down the road next time.

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Helpful?
Thank PHXB2
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for providing us feedback about your stay and we apologize that the issue you presented was not corrected in a more timely matter. The front desk was able to get the printer temporarily working however, there was a second issue that we were unaware of. In the future we will ensure our team revisits problem areas to ensure...

Reviewed 25 November 2016

We have stayed at Staybridge every time we came to Sea World, every year for the last nine years. It has always been a great place to stay. The staff is very helpful and friendly. Chloe at the front desk this year was especially kind when I cut my arm visiting the Alamo. She found bandages and bandaged my arm....

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Helpful?
Thank Randa B
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for your kind words. Chloe is truly an asset for our hotel. We will see you on year 10!

Melbourne, Australia
Reviewed 23 November 2016

In general this hotel was dirtier and more run down than other Staybridges we have visited, and more expensive given its proximity to Seaworld. Here’s what went wrong with our 12 day stay: - Our credit card was overcharged: we paid in cash for our room to avoid the international transaction fees on our credit card. The hotel still took...

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Helpful?
Thank Over_It_08
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for taking the time to provide us feedback about your stay and we apologize for the issues you experienced. We would love the opportunity to speak with you further to get some additional information on the concerns you presented. Please contact us at the hotel and we look forward to speaking with you soon.

Reviewed 20 November 2016 via mobile

We thoroughly enjoyed our weekend stay at the Staybridge Suites Sea World. The room was very clean and had everything that we needed. The staff members were incredibly friendly and attentive and all went above and beyond to ensure that our stay was pleasant. I would highly recommend this hotel to anyone who values great customer service.

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Helpful?
Thank Julie C
Daniel P, General Manager at Staybridge Suites San Antonio Sea World, responded to this review

Thank you for your kind words! We hope to see you during your next visit to San Antonio!

Bangalore, Karnataka, India
Reviewed 4 November 2016

Stayed here for 2 weeks, had been on an official trip to US. Pros - Great staff, were always genuinely eager to help. Clean and big room, had a full fledged kitchen as well. They clean the room everyday. Breakfast was decent. However food provided for the socials during the evenings (3 days in a week) was outstanding. Free shuttle...

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Helpful?
Thank sjkaranth
OsvaldoJGarcia, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear sjkaranth: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Osvaldo J. Garcia - Operations Manager

McAllen, Texas
Reviewed 1 November 2016 via mobile

It was really nice. Room was clean and spacious. Staff was really friendly. They have an indoor pool which was still cold to get into. The location is great if you are visiting sea world. Would book there again.

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Helpful?
Thank Honeymoon0811
OsvaldoJGarcia, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Honeymoon0811: Thank you so much for taking your time to share this wonderful review, it help us be better. I am very pleased to read about your great experience while staying with us. We will make sure our staff knows about the impression they left on you. We hope to see you soon. Sincerely, Osvaldo J. Garcia - Operations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Staybridge Suites Seaworld is located in the Westover Hills neighborhood of San Antonio. Our hotel is conveniently located close to Seaworld, Lackland Airforce Base, The Hartford, Chase, Citibank, Wells Fargo, Southwest Research Institute, and the Nationwide call center. Our all suites hotel is designed with the need of all our traveler regardless of business or leisure trips. Come relax and wind down at the Staybridge Suites Seaworld. ... more   less 

Additional Information about Staybridge Suites San Antonio Sea World

Address: 10919 Town Center Drive, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: ₹ 8,691 - ₹ 14,708 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites San Antonio Sea World 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Sea World Hotel San Antonio
Hotel Style:
#79 Business Hotel in San Antonio
#85 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites San Antonio Sea World staff and other travellers.
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Questions? Get answers from Staybridge Suites San Antonio Sea World staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value for the price”
 of 5 bubbles thatgirlnej, 17 Jan 2017 | Read review
“Our room located on 2nd floor, very quiet and comfortable room.”
 of 5 bubbles dtouchet61, 20 Dec 2016 | Read review
“Bedroom suites with living room and separate bedroom are very nice.”
 of 5 bubbles 713randab, 24 Nov 2016 | Read review
“Located very close to the San Antonio Airport and Sea World”
 of 5 bubbles RayL974, 10 Aug 2016 | Read review
“offers free social hour every Monday through Thursday”
 of 5 bubbles andreaw681, 22 Jun 2016 | Read review
5 of 5