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    Candlewood Suites San Antonio N - Stone Oak Area

    21103 Encino Commons Blvd, San Antonio, TX 78259
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 46
    US$ 139
    US$ 93
    US$ 94
    US$ 93
    Traveller (18)
    Room & Suite (34)
    Pool & Beach (5)
    Holiday Inn San Antonio N - Stone Oak Area
    175 reviews
    #156 of 354 hotels in San Antonio
     
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    Hyatt Place San Antonio-North/Stone Oak
    480 reviews
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    Days Inn Suites San Antonio North/Stone Oak
    214 reviews
    #150 of 354 hotels in San Antonio
     
    Overview

    • Excellent43%
    • Very good15%
    • Average12%
    • Poor9%
    • Terrible18%
    Travellers talk about
    “small sink” (2 reviews)
    “dvd player” (3 reviews)
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites San Antonio N - Stone Oak Area
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    Hotel deals
    Holiday Inn San Antonio N - Stone Oak Area
    175 reviews
    #156 of 354 hotels in San Antonio
     
    Courtyard San Antonio North/Stone Oak at Legacy
    105 reviews
    #168 of 354 hotels in San Antonio
     
    Hyatt Place San Antonio-North/Stone Oak
    480 reviews
    #52 of 354 hotels in San Antonio
     
    Days Inn Suites San Antonio North/Stone Oak
    214 reviews
    #150 of 354 hotels in San Antonio
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviews (95)
    Traveller rating
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    41 - 45 of 95 reviews

    Reviewed 2 July 2014

    I stayed in this hotel for 2 weeks with my family and it was an overall nice experience. However one of our luggage went missing when we were moving our stuff from room to car while checking out. When we realized and enquired with the...More

    1  Thank Sharad C
    Response from Candlewood S, Manager at Candlewood Suites San Antonio N - Stone Oak Area

    Dear Guest, We apologize for the inconvenience you had during your stay. Your comments are taken seriously and we will address the issue with our staff. Thank you for staying at Candlewood Suites.

    Reviewed 28 June 2014

    I was in town for a funeral and needed to stay the night. I called them at 9:00 pm and they were completely booked except for one room. It was the only place nearby that would give me a room at such late notice and...More

    Thank Jill H
    Response from Candlewood S, Manager at Candlewood Suites San Antonio N - Stone Oak Area

    Dear Jill H, We would like to thank you for taking the time on writing a review about our property. We sure like to know how well our services are provided and that we have staff members going out of their way to satisfy a...More

    Reviewed 22 May 2014

    This hotel has bed bugs. It smells terrible. And it looks like it is going to fall apart. The workout room is a joke. Sweat stains. Their "pantry" is also a joke. They are right next to a loud loud bar/club that blasts music and...More

    2  Thank Lauren N
    Response from IHGCare, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area

    Dear Lauren N, Thank you for taking time to leave a review of our property. We certainly regret the overall dissatisfaction you had experienced during your stay. Our hotel is very proud of its level of service, cleanliness and quality of its product and for...More

    Reviewed 21 May 2014

    I stayed here for one night, cashed-in some rewards points instead of paying for the room. Candlewood Suites are the "extended stay" branch of IHG, so no free breakfast. But, the place is very clean, the rooms are HUGE with full kitchens, and the "shop"...More

    Thank Jeff S
    Response from Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area

    Jeff S, We certainly thank you for using your IHG Rewards points at our hotel. Here at Candlewood Suites we try to make the hotel as comfortable for our guests as possible. Thank you for the review. We hope to see you back soon.

    Reviewed 3 February 2014

    This Candlewood Suites property is a basic extended stay property. It lacks many amenities that are standard on other hotels, namely there is no pool, no daily maid service, and no breakfast available. It's great however if you simply want to keep to yourself, not...More

    1  Thank ajnuff
    Response from IHGCare, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area

    Dear ajnuff, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and cleanliness. However, We’re sorry about the bathroom condition, business center equipment and the...More

    Holiday Inn San Antonio N - Stone Oak Area
    175 reviews
    #156 of 354 hotels in San Antonio
     
    Courtyard San Antonio North/Stone Oak at Legacy
    105 reviews
    #168 of 354 hotels in San Antonio
     
    Hyatt Place San Antonio-North/Stone Oak
    480 reviews
    #52 of 354 hotels in San Antonio
     
    Days Inn Suites San Antonio North/Stone Oak
    214 reviews
    #150 of 354 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$ 99 - US$ 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (18)
    Room & Suite (34)
    Pool & Beach (5)
    Dining (1)
    Nearby
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    Courtyard San Antonio North/Stone Oak at Legacy
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Shawnika R
    My Fiance' and I actually booked this hotel for our KIDFREE get away to San Antonio this weekend. These reviews have COMPLETELY scared me to death. Has anyone been there recently with any photo and can give me an Idea on what we are getting ourselves into. Freaking Out HERE!!!
    20 July 2016|
    Answer Show all 2 answers
    Response from Candlewood S | Property representative |
    Hello Shawnika, Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor... More
    1
    Vote
    Room Tips
    "Mid or Top Floor for great view"
    Read review
    "Don't get first floor, the landscape light may be shining right in your window."
    Read review
    "Rooms on the front side of the hotel have a great view of the downtown skyline."
    Read review
    "stay on the ground floor"
    Read review