We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Candlewood Suites San Antonio N - Stone Oak Area

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Candlewood Suites San Antonio N - Stone Oak Area
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

92 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Candlewood Suites San Antonio N - Stone Oak Area
See the most recent reviews
Showing 91: English reviews
San Antonio, Texas
1 review
Reviewed 1 November 2015

Amy, Ashley and Gina and their associates have made my stay here pleasant and homelike. They are friendly keeping the property and my room clean and stocked with towels and toiletries. Smiles, clear directions and valuable assistance have been given by the staff. Also my mail is readily given to me by the desk employees. e gym and laundry facilities... More 

Helpful?
Thank Patrick B
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015

I stayed here for 5 nights in a row. Not one time was my room cleaned or was I given new towels. They have a sign that says if you ever need new towels to take your current ones to the desk and exchange them for new ones. I suppose they think this is good enough... The staff is not... More 

Helpful?
1 Thank chris n
Indianapolis, Indiana
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 October 2015

Very clean, newer hotel where all the rooms have kitchenettes. Great, friendly personnel. 15 minutes north of downtown San Antionio with an easy in and easy out location. Pleanty of choices in the immediate area for food and shopping.

Helpful?
Thank Gary M
Level Contributor
7 reviews
Reviewed 17 September 2015 via mobile

I would recommend this location to anyone staying in the San Antonio or Bulverde area. We have been treated wonderfully since the day we arrived. Ashley, Gina and Amy have made our extended stay feel like home. Best hotel I've stayed at ever!

Helpful?
Thank Sheryl M
Silver Spring, Maryland
Level Contributor
3 reviews
Reviewed 1 September 2015

The hotel is in a great location and not more than 10 mins from the San Antonio International Airport (SAT) and about 15 mins from downtown San Antonio. The facility was neat and all amenities were available as advertised. Hotel staff were very friendly and were always prompt with any service requests. The full kitchens in every suite are an... More 

Helpful?
Thank Solman02
Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2015

I am currently in house at this hotel now as of 8-7-15 6:51pm. This is my first time actually being able to relax from the run around with the front desk. My first is actually an IHG conflict. When it comes to employees, I realize at some hotels we are treated differently because of the price we are paying is... More 

Helpful?
3 Thank AshleeGipson
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear AshleeGipson, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to the... More 

NoWhereButTexas
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2015

We were attending a conference in San Antonio for work and this hotel was close to the conference. This hotel is so plain vanilla that I didn't take a single photo. It was a bit surprising to find a queen bed. The bed was okay but when you are used to sleeping on a king bed it is a noticeable... More 

Helpful?
Thank Jerry K
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear Jerry K, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

katy, TX
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2015

They have only one elevator for the hotel, it is slow, full and breaks down often. So unless you like to get your work out in by lugging suit cases up stairs don't stay here, You have been warned. If you stay here you can only blame yourself if it happens to you. The microwave in our unit and toilet... More 

Helpful?
Thank beachman65
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear Beachman65, First of all I would like to apologize for the inconvenience you have experienced at our property. Our elevator was down in the early morning of your check out due to maintenance. We needed to ensure our elevator was safe before we were able to allow for guest use. I will address these concerns with my staff on... More 

Houston, Texas
Level Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 31 March 2015

Normally I subscribe to the theory that you get what you pay for, but not at this hotel. This was the first time I have stayed at a Candlewood Suites by Holiday Inn. Everything about this hotel wreaks of "cheap". Furnishings, bedding, flooring decor, all cheap. It hits you as soon as you enter the lobby. Noisy airconditioning, rickety desk,... More 

Helpful?
Thank KJS0603
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear KJS0603, Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We take comments such as these very seriously and would like to follow up with you offline in an effort to obtain more information. Again, thank you... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2015

Stayed Friday till Monday was really surprised clean room and friendly staff, great price here for three nights was lonly 48$ more than another chain for two nights further away. This is a great extended stay place would recommend

Helpful?
Thank machandler82
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear Guest, We love to hear how our guests have wonderful experiences at our property. We pride ourselves in our customer service and giving our guests a clean hotel room that reflects the highest standard. We hope to be your choice again in the future! Thank you, Alexandria Andrea General Manager More 

84 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (18)
Viewed
Room/Suite (9)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Far North Central
Holiday Inn San Antonio N - Stone Oak Area
Far North Central
Courtyard San Antonio North/Stone Oak at Legacy
Courtyard San Antonio North/Ston...
#144 of 358 in San Antonio
96 reviews
Far North Central
Staybridge Suites Stone Oak
Staybridge Suites Stone Oak
#149 of 358 in San Antonio
95 reviews
Show Prices
Show Prices
Show Prices
Far North Central
BEST WESTERN PLUS Hill Country Suites
Far North Central
Hyatt Place San Antonio-North/Stone Oak
Far North Central
Hampton Inn San Antonio - Northwoods
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Candlewood Suites San Antonio N - Stone Oak Area

Address: 21103 Encino Commons Blvd, San Antonio, TX 78259
Region: United States > Texas > San Antonio
Price Range: ₹ 6,361 - ₹ 9,370 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites San Antonio N - Stone Oak Area 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Odigeo, Travelocity and IHG so you can book your Candlewood Suites San Antonio N - Stone Oak Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites San Antonio n - Stone Oak Area Hotel San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites San Antonio N - Stone Oak Area staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Candlewood Suites San Antonio N - Stone Oak Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid or Top Floor for great view”
 of 5 bubbles shawnikar, 27 Jul 2016 | Read review
“Don't get first floor, the landscape light may be shining right in your window.”
 of 5 bubbles MIrvinGM, 26 Jul 2016 | Read review
“Rooms on the front side of the hotel have a great view of the downtown skyline.”
 of 5 bubbles Solman02, 1 Sep 2015 | Read review
“stay on the ground floor”
 of 5 bubbles beachman65, 23 Apr 2015 | Read review
“Hopefully someone's room was cleaner and smelled nicer than mine.”
 of 5 bubbles 519laurenn, 22 May 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay