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Staff were very friendly and made sure that we had everything we needed the bed was veey comfortable the room was nice and spacious loved the free WiFi it worked great for our needs pool area was also very nice I would definitely stay again...More
Doing some work in San Antonio and the long term stay accommodation has been very pleasant. This property is always clean with very friendly staff to assist with just about all your needs. Swimming pool, a gym for a refreshing workout, and laundry facilities at...More
Response from Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 31 August 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. You're feedback is very important...More
I stayed here 8 nights. The second night I was there the ac went out. My room was 95 degrees when I returned to my room. I tried to call the front desk but got a busy signal. I then attempted to call the front...More
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 3 weeks ago
Thank you for writing us a review following your recent stay. We strive to give great and impressive service to all of our guests. It is regrettable that we were not able to execute an exemplary hotel stay experience due to the front...More
We stayed here for a couple of nights. The corridors smelled kinda funky, the lobby area seemed ok though. The room itself was adequate for our purposes and they are just changing all the mattresses. The downside for us was the sticky carpet in the...More
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 10 May 2017
Thank you for staying with us and sharing us your experience during your stay. I am glad to know that you found our rooms and lobby to be good. On the other hand, I am sorry if the smell at the corridors and...More
This is hotel is one of the worst hotels me and my coworkers have ever stayed in. The only reason we kept coming back was because of Lindsay's awesome customer service, she always had a smile on her face and would ask how our day...More
Response from Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 18 April 2017
Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites SAN ANTONIO N - STONE OAK AREA.
I would like to start by apologizing to you for not meeting your expectations. We strive to make...More
US$ 110 - US$ 186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Candlewood Suites San Antonio n - Stone Oak Area Hotel San Antonio
Response from Candlewood S | Property representative |
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor... More
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor reviews within the city of San Antonio and rest assured, we are working very hard to ensure that your stay will be a safe, relaxing and memorable experience. I will personally ensure that you and your fiance' will have a wonderful weekend. We look forward to serving you with benchmark customer services.
Jeff Vienne - CHA
Candlewood Suites - Stone Oak
San Antonio, Texas 78259