We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

SpringHill Suites San Antonio Downtown/Riverwalk Area

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
SpringHill Suites San Antonio Downtown\/Riverwalk Area
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

342 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for SpringHill Suites San Antonio Downtown/Riverwalk Area
See the most recent reviews
Showing 335: English reviews
Thomasville, Georgia
Reviewed 16 February 2014

We drove by the hotel a couple of times before stopping. The facility is due to be remodeled and has its sign covered. We had a coupon for a bargain night, which the inn keeper honored after reading all the fine print on it. (Being septuagenarians we take advantage of specials.) The inn appeared old, almost European, but very nice....

 Report
Helpful?
3Thank TinyTommy
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Tiny Tommy, Thank you very much for your most recent stay with us. We certainly appreciate you taking the time to share your positive experience with us. I do sincerely apologize about the sign. We are still waiting for the historic commission to approve the temporary sign that announces our name. As you know we are in a very historic...

Annapolis, Maryland
Reviewed 4 February 2014

Hotel is in process from changing from Four Points to Spring Hill Suites. The rooms are spacious and furniture is fairly new. Beds comfortable. Shower water pressure is good. Takes a while to get hot water to get to end of hall where my room was. Room has fridge and small microwave. Includes complimentary breakfast. Hallways are worn out. Need...

 Report
Helpful?
1Thank dottopilot
Dallas, Texas
Reviewed 10 December 2013

Whoever it may concern, Brittney at the front desk is an absolutely wonderful person. She helped me with my reservation and was very friendly with information needed for me to get around town. An all around good person that I would love to have as my employee. You are very lucky to have her. Thank you, Ben West

 Report
Helpful?
Thank Ben W
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear Ben W, Thank you very much for taking the time to provide us with your positive experience during your stay with us. I cannot agree with you more, that we are definitely lucky to have Brittany here at the Four Points Downtown. She is defintiely a special team member and I will share your comments with her. Thank you...

Fort Worth, Texas
Reviewed 2 December 2013

I stayed at this hotel recently for two nights. The reason I chose was because of its location and respectable name (Sheraton). Unfortunately, my experience was no good. First of all, the hotel building has no sound isolation at all. You can hear people talking even at the end of the corridor or you can hear flushes coming from lower...

 Report
Helpful?
3Thank Adam8513
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear Adam8513, I appreciate you taking the time to share your experience with us at our hotel. I do truly apologize for the inconvenience you experienced at the property. We are making changes to both the physical plant and the customer service environment to assist in eliminating the issues you exeprienced last month at our property. These are changes that...

New York City, New York
Reviewed 26 November 2013

Really disappointed by this place - I've been a Starwood rewards member since 2005, and I've stayed at many Four Points in the past. In fact, whenever possible, I stay at a Starwood Hotel b/c of the rewards program (which may just get switched to different chain soon given a few recent disappointing experiences). I was supposed to stay 4...

 Report
Helpful?
Thank monkey1001
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear monkey1001, Thank you for taking the time to share your feedback about our hotel based on yuor recent stay. We also want to thank you for your loyalty as an SPG member and let you know we truly value your continued business as well as your feedback. We are disappointed to hear your stay with us was less than...

Vancouver, Canada
Reviewed 17 November 2013

I think we may have gotten an upgrade. If not then it was a good sized room. Nice pool area. Cannot comment on the food or gym facilities as we did not eat there but the service at the desk was good. Great location, easy walk to the river walk and the Alamo. Not too many good restaurants nearby that...

 Report
Helpful?
Thank TravelBugGecko
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

We appreciate your positive feedback bout our hotel based on your recent stay. We are pleased to hear you enjoyed our hotel accommodations and hope to welcome you back on your next visit to the area.

Carson City, NV
Reviewed 28 October 2013

Well, our first impression of this hotel was not the greatest. The lobby is not impressive; I think they need to rethink the decorating. But the worse impression was that the carpet in the hall way in the lobby/first floor and third floor was filthy. Quite disturbing since it is such an easy fix. However, our room was pretty nice;...

 Report
Helpful?
1Thank Pmatheus
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your positive feedback about our hotel based on your recent stay. We hope to welcome you back in the near future!

Baltimore, Maryland
Reviewed 24 October 2013

Was here for pleasure and I have to say we had a great time. Checking in was easy, the room was very comfortable and had everything we needed. The bar area was great and the bartender was very helpful. People was very friendly. Was within walking distance to the Riverwalk. That place is off the hook. Loved my stay at...

 Report
Helpful?
Thank kenneygirl
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear kenneygirl, Thank you very much for taking the time to share your positive experience with the Trip Advisor community. We are very happy that you enjoyed your stay with us and we certainly hope to be your choice again if you make it back to San Antonio in the future. Our staff will be glad to hear that they...

Edgewood, KY
Reviewed 12 October 2013

I travel a lot for business and have stayed in a variety of hotels, and motels across the country and in other countries around the world, this was one of the worst. Very little staff working was the first thing I noticed. The Bar was closed at 8:30PM on a Thursday evening, no one working in the coffee/snack store- I...

 Report
Helpful?
Thank fuzzydrums
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear fuzzydrums, I appreciate you sharing your feedback with us. I want to extend my sincere apologies for you having experienced a bad stay with us. We train our staff to create a positive and customer oriented atmosphere here at the hotel. Anything less is not acceptable. We are taking extraordinary steps to stay ahead of the changing needs of...

Stephens City, Virginia
Reviewed 10 October 2013

Was recently here for a business trip with my husband. The hotel is not in the best part of town. It desperately needs major updating and cleaning as the rugs are filthy. In the halls as well as in the room. I wore white socks while inside the hotel room and the bottoms were black . The hall carpets are...

 Report
Helpful?
Thank Patricia W
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear ittsmmeeee , I appreciate you sharing your feedback with us. I want to extend my sincere apologies for you having experienced a bad stay with us. We are taking extraordinary steps to stay ahead of the changing needs of hotel travelers and will be undergoing a renovation to make improvements to enable our guests an experience that promises greater...

87 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (2)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (5)
Viewed
Dining (8)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Marriott Plaza San Antonio
Marriott Plaza San Antonio
#69 of 354 in San Antonio
766 reviews
Show Prices
Show Prices
Show Prices
The Fairmount
#168 of 354 in San Antonio
155 reviews
East Side
Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
East Side
Home2 Suites by Hilton San Antonio Downtown - Riverwalk
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 South St. Mary's Street, San Antonio, TX 78205 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: ₹ 8,939 - ₹ 16,129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Marriott, Hotels.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your SpringHill Suites San Antonio Downtown/Riverwalk Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
8 questions
Ask a question
Frisco, Texas
Kingwood, TX
2 months ago
dickinson
over a year ago
Dallas, Texas
over a year ago

See all questions (8)

Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had was quite as this is a quite area but so close to everything”
1charlie, 22 Apr 2017 | Read review
“Don't park under the trees.”
MnWonderer, 12 Apr 2017 | Read review
“Close to river walk”
633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
marksX2041ZK, 16 Sep 2016 | Read review
“Get a room that overlooks the pool”
Stevegold69, 15 Sep 2016 | Read review
5 of 5