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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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258 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Antonio Northwest/Medical Center
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Showing 247: English reviews
Newberg, Oregon
Reviewed 3 weeks ago

For us the location was great. The room was very comfortable and always clean. The people went out of their way to make sure we were comfortable and met out needs .Especially the following people that we had a chance to interact with. Outstanding all. Alice,DC,Mark ,Taylor , Ben and Maria. They were always friendly and warm . Not just...

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Helpful?
1Thank marty210
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and thank you for the staff compliments :) We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Corpus Christi, Texas
Reviewed 3 weeks ago

Whenever I have a choice for Hampton Inn - no other hotel will do. I always count on a quiet, comfortable night stay. Hampton always delivers. Breakfasts are also great to count on. Plenty of fruit available.

Review collected in partnership with Hampton
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Helpful?
Thank Della G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and greatly appreciate you being our guest. Thank you for staying with us and we hope to see you again soon :)

Grand Junction, Colorado
Reviewed 4 weeks ago via mobile

Typical nice Hilton property. Breakfast included is above average for hotel fare. Rooms are clean and well maintained, helpful, friendly staff. Good location, convenient to I-10, about 20 mins to Alamo/Riverwalk with normal traffic.

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Helpful?
Thank GrandMesa11
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback! We are thrilled that you had an awesome time and we look forward to your next visit!

Houston, United States
Reviewed 4 weeks ago

We really enjoyed our stay and really enjoyed the service provided by D.C. during the continental breakfast. D.C. was friendly, good attitude, and cheerful. She always checked to see if we needed anything and offered to assist us however needed during our dining experience.

Review collected in partnership with Hampton
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Helpful?
Thank 430arianep
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your wonderful review and feedback and compliments for the staff. We are thrilled that you enjoyed your stay and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 5 weeks ago

Alice was very helpful and offered excellent assistance and service every morning at breakfast. Great customer service! This was a cost saving for our family of four. Good variety of food. Also the room was excellent and the help was very customer service checking to see if we needed anything. The room was very clean and the temperature was perfect...

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Helpful?
Thank Yvonne L
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Seagoville, Texas
Reviewed 5 weeks ago via mobile

We planned a 17th Wedding Anniversary/Family trip. We didn't get here until 11:40pm on Friday & were graciously welcomed. Breakfast was very good and the staff was amazing at replenishing the food (because the hotel was busy). Chastity was wonderful on helping us and cleaning our room. We will come back to this hotel when we visit again. Hotels.com was...

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Helpful?
Thank Kari G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Austin, TX
Reviewed 18 March 2017

The rooms in this place are really tired and in need of updating. The cleanliness in the rooms and public areas is not good either. I don't know if this is an old property or the management is just ineffective - regardless, this is the worst of the many Hamptons I have stayed in.

Review collected in partnership with Hampton
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Helpful?
Thank wtp3
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. We are very sorry for the issues you encountered and thank you for bringing it to our attention. We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 18 March 2017 via mobile

Sevice was excellent. The room was comfortable & quiet. I was able to get a good night's rest. Only possible issue was the odd room arrangement. The TV was in between the living room area & the sleeping area and in front of the room. It was not directly facing either area & you could only rotate it slightly to...

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Helpful?
Thank stjna
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your fabulous review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Corpus Christi, United States
Reviewed 17 March 2017

Hotel was okay. It's not quite as nice as most other Hampton Inn's we have stayed at though. We had a room on the very end of the first floor hallway. This was good for noise. It was very quiet. The room was very clean, beds were great, but there was mold in corners of shower and the bathroom doors...

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Helpful?
Thank Lisa M
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 16 March 2017 via mobile

This place has amazing customer service! AND I left a nice pair of Nike shoes and they shipped to me for FREE!! So thankful!! When I called and told the worker my room he went straight to lost & found and there they were already.

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Helpful?
Thank Kerry S
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your amazing review and feedback! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 6,608 - ₹ 14,901 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hampton app to choose your room before you arrive.”
traveling4fifty, 18 Apr 2017 | Read review
“Great complimentry breakfast and service.”
534yvonnel, 19 Mar 2017 | Read review
“Noise is a problem, try an end room it may offer more quiet.”
P994PLpaulab, 23 Feb 2017 | Read review
“From what I saw, the best rooms are on the fourth floor. Especially those that are facing the airport. If a person likes airplanes.”
jerrellm2017, 10 Feb 2017 | Read review
“watch for specials, I booked with Booking.com”
gchutrau, 29 Jan 2017 | Read review
5 of 5