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Best Western Plus Lackland Hotel & Suites

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Traveller (112)
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Panoramas (7)
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Traveller (112)
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Panoramas (7)
Pool & Beach (24)
Overview
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3635 Crooked Trl, San Antonio, TX 78227-4360 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
Additional information
Visit hotel website
Offers from Best Western Plus Lackland Hotel & Suites
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Reviews (767)
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761 results
Traveller rating
543
160
39
8
11
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LanguageEnglish
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543
160
39
8
11
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All reviews bmt graduation lackland afb air force graduation thursday and friday valley high gate graduation activities basic training military families great place to stay minute drive indoor pool helpful with directions recommend this hotel biscuits and gravy waffles hot breakfast walk in shower
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1 - 5 of 761 reviews
Reviewed 1 week ago

Could not have been happier with the choice. Very Friendly Staff - From check in to Breakfast to Housekeeping. Hotel was kept clean Breakfast was very good. Front desk staff was helpful with dinning choices. Just an all around good stay. Used the pool and...More

Thank Tony R
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 1 week ago

Dear Guest, On behalf of all the staff, we would like to say "Thank You" for your great review. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city.

Hotel's Favourite
Reviewed 27 August 2018

We stayed during my sons graduation from BMT. On arrival they had all the information we needed for the graduation. I wouldn't stay anyplace else for this occasion. Breakfast was great in the morning. They start serving at 5 for the families that need to...More

2  Thank rochelle z
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 10 September 2018

Dear Guest, Thanks for the outstanding review. From all of the staff to you, we would like to say "Thank You" for choosing our lovely hotel. We hope to see you and your family here in the future.

Reviewed 1 week ago

Lack of Professionalism when reporting issues to some of the front desk. The manager was pleasant is the nicest thing I can say. Took my son to the indoor pool only to have to leave in a rush once we saw a snake in the...More

Review collected in partnership with Best Western
Thank Scenic54039322094
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 1 week ago

Dear Guest, Thank you for taking time to write a review regarding your experience with us. We apologize for any issues you may have had. Our guests are our number one priority and if someone is dissatisfied with their experience, we work very hard to...More

Reviewed 3 weeks ago

We chose this hotel to stay at for 4 nights based on the reviews. Thank you to all who did this because it was a perfect location to get us to and from the Lackland afb. People are correct that it is not near restaurants...More

Thank MsECostello
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 1 week ago

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Lackland. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we...More

Reviewed 4 weeks ago

Excellent! Our stay was one of the best we have ever experienced. Polite, helpful staff that wen out of their way to ensure our needs were meant. Clean, well furnished rooms. Good Breakfast. Good WiFi.

Review collected in partnership with Best Western
Thank Pathfinder208518
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 1 week ago

Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Air Conditioning
Business Centre with Internet Access
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
77
Price range
US$ 116 - US$ 156 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN PLUS Atrea Hotel & Suites
Location
United States > Texas > San Antonio > Far West Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
77
Price range
US$ 116 - US$ 156 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN PLUS Atrea Hotel & Suites
Location
United States > Texas > San Antonio > Far West Side
Photos
Traveller (112)
Room & Suite (73)
Pool & Beach (24)
Dining (19)
Amenities (17)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
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Nearby AttractionsSee all 663 nearby attractions
Lackland
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3.08 km away
Nelson Wolff Municipal Stadium
46 reviews
4.83 km away
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Questions & Answers
Ask a question
Vicki F
24 September 2016|
AnswerShow all 4 answers
Response from 1luv66 | Reviewed this property |
No shuttle offered by Hotel. Not sure what you mean about the Manager reception, but there was a manager on the front desk besides the clerk on my arrival.
0
Votes
Linda B
5 July 2016|
Answer
Response from lamas1 | Property representative |
We are 20 miles and is better to rent a car at the airport.
0
Votes
Linda B
5 July 2016|
AnswerShow all 3 answers
Response from 1luv66 | Reviewed this property |
We went through Budget at the airport.
0
Votes
Room Tips
"Road Construction doesn't interfere in the direction of going to AFB, only coming back."
MsECostello
3 weeks ago
Read review
"Fourth floor was nice and quiet"
billhP5052PU
6 Jul 2018
Read review
"One main elevator, so stay on a low level room if you want to take the stairs."
midwestmom51048
30 Oct 2017
Read review
"Upper floors take away from highway noise."
DrMarc9491
29 Sep 2017
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