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Holiday Inn San Antonio NW - Seaworld Area

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Holiday Inn San Antonio NW - Seaworld Area
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305 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio NW - Seaworld Area
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Showing 300: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2015 via mobile

We arrived and everything seemed good. We stayed the night and got up to go eat our included breakfast only to stand outside the restaurant for 40 mins bc they didn't have the buffet open and ready. We left to go eat elsewhere. Upon check out they charged our card for our stay even though they had already been paid... More 

Helpful?
2 Thank amomf
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

On behalf of the staff and myself please accept our sincere apology for charge that was incorrect on your bill. As discussed we did credit your method of payment the same day and have corresponded with you via telephone and email with our apology and showing the credit that was issued. This was our mistake and we're sorry you had... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2015

Book our room thru the Sea World website. The check in was smooth and the lady was very nice. The rooms were nice. Room was clean, until I looked under the bed skirt. The staff at the breakfast buffet were very nice. Food was good. The best part was how close to the park was to the hotel.

Helpful?
1 Thank jasimecek
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are so thankful for your comments and happy that you liked our popular location by SeaWorld. I will make sure your feedback is passed on to the staff. Once again, thank you! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2015 via mobile

Had a amazing stay for my nieces 8th birthday, the entire staff took such great care of us, but Nancy and Charmaine at the front desk went above and beyond to make sure this trip was extra special! Everything was very clean and the staff was extremely friendly. We will definitely be making this our "go to" place to stay... More 

Helpful?
1 Thank Jackareeee
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We appreciate you choosing the Holiday Inn NW SeaWorld during your recent visit to San Antonio. Your comments make a difference and I will make sure Nancy and Sharman are recognized and rewarded for making your stay a memorable one. Thanks again and look forward seeing you in the future. More 

Clearwater, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2015

Check-in was easy and I was told about the shuttle to Sea World and how to operate the power and bathroom (this is an eco-friendly hotel if you are into that). The room was clean, but not completely quiet. The hotel is close to the highway so you will hear the traffic. Showering might take a little longer due to... More 

Helpful?
2 Thank mustangkpt
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We would like to thank you for choosing the Holiday Inn NW SeaWorld on your recent trip to San Antonio and appreciate the kudos for the staff and the services they provided. We're happy you enjoyed your stay and look forward to providing the friendly services during your next visit to the Alamo City. More 

san antonio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2015

Upon arriving to the hotel we were in awe of the beauty of the landscape outside and couldn't wait to jump in the pool. The front desk was inviting and helpful. We found our room easily and really enjoyed the green aspect of living there. We only stayed one night but we were able to enjoy the fitness center and... More 

Helpful?
1 Thank tvjt
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It is most gratifying to read your compliments about the hotel, our popular location and the ammenites we have to offer. I'll let the staff know you apprecited their services and we thank you choosing the Holiday Inn NW SeaWorld. Thanks again!! More 

Houston, Texas
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 May 2015

We got a great last minute rate at this hotel. Unfortunately, we were delayed several hours in our arrival time, but the late check-in was no problem. We were pleasantly surprised at the size of the room and it was so comfortable, I was very tempted to sleep in and skip the business meeting we were in town for. The... More 

Helpful?
Thank mandmslover
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Your comments make a difference and we appreciate that you enjoyed the room size and the comfort of it. We're also glad you liked our popular location and look forward to serving you on your next visit. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2015 via mobile

We bought our room online at hotels.com and got a pretty decent rate. The lobby is nice with plenty of areas to sit. The indoor pool was small with tons for chlorine but we didn't swim for long and the kids didn't seem to care. It's was too cold to use the outdoor pool just yet. The room itself was... More 

Helpful?
3 Thank Angi B
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for the feedback and we're glad you enjoyed the Suite and your comments on the staff being nice. I'm sorry that the indoor Saline lap pool didn't meet your expectations and you weren't able to enjoy the outdoor pool area due to the weather. We share your dissapointment and regret that the service was not as you anticipated... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2015

This is a nice hotel with less than mediocre hospitality. We booked our hotel through seaworldparks.com as a vacation package (paid in full). Upon check-in, we were asked for a cc for incidentals. I was told $10 cc authorization or $50.00 cash deposit. I contemplated between the two because of a past experience at another hotel; the front desk agent... More 

Helpful?
2 Thank Kim V
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

KIm V, On behalf of the staff and myself please accept our sincere apology for the mistake that was made with your husbands credit card and the lack of concern from the supervisor. Be assured your concerns are being addressed and action plans are in place so something like this will be less likely to happen in the future. Please... More 

Tomball, Texas
Level Contributor
99 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 April 2015

This hotel was very clean, and the staff was polite and very professional. Location was near Seaworld and not far from downtown (approximately 20 mins). I would stay here again with family... We stayed for a week with our 2 yr old daughter, and the staff was very friendly.

Helpful?
Thank Wolf4food
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We're glad you enjoyed your stay and our popular location very close SeaWorld. I'll let the staff know you appreciated the excellent service and a clean hotel. Thank you for taking the time to write the review and hope to see you again during your next visit to San Antonio. More 

Bolingbrook, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2015

We booked our hotel on travigo they told us that we would be in a suite with plenty of room for our family. When we arrived at the hotel it was not what they said it would be. We were very disappointed and the site we booked with could not help us with this problem. We talked to the front... More 

Helpful?
3 Thank Tammy P
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your great experience at the Holiday Inn NW SeaWorld. Your compliments make a difference and I will recognized and reward Lucy and Chuck for their great customer service. We appreciate you choosing our hotel and look forward to seeing you in the furture. Thanks again!! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 

Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: ₹ 6,205 - ₹ 12,273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Hotel Style:
#77 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio NW - Seaworld Area staff and other travellers.
6 questions
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Dallas, Texas
3 months ago

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Questions? Get answers from Holiday Inn San Antonio NW - Seaworld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a room that faced Sea World, which was away from the highway.”
 of 5 bubbles AVIPTravel, 1 Dec 2016 | Read review
“odd no rooms have a better view”
 of 5 bubbles I1514PKmarke, 14 Nov 2016 | Read review
“I was on the 3rd floor but all floors seem to be quiet and good views”
 of 5 bubbles travellera365, 31 Oct 2016 | Read review
“Less than 5 min. from sea world and free shuttle!”
 of 5 bubbles carriemillard, 14 Jul 2016 | Read review
“Pool area is amazing!”
 of 5 bubbles ToniP972, 28 Jun 2016 | Read review
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