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The Fairmount

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146 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Vancouver, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 April 2013

Great location. Staff was great. The Hotel has a piano in the lobby that my kids were thrilled to play. The suite was spacious but had an old musty smell. We liked the historic old charm of the hotel but I have to say if we were to visit San Antonio again I wouldn't stay here until they freshen up... More 

Helpful?
Thank Tripping123_11
Scottsdale, Arizona
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 April 2013

This hotel was a real disappointment for our family trip. To be fair, I was expecting this to be a FairMONT (my husband booked it :)), so it was definitely a surprise when we checked in. The hotel is quite old and historic (it's even in the Guinness Book of World Records, which impressed my kids since we had just... More 

Helpful?
Thank DawnM160
Houston, Texas
Level Contributor
165 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 21 March 2013 via mobile

Oh, how I wanted to love this hotel! I thought that possibly some reviewers just had over-the-top expectations. But, if I'm honest, I must say that we were disappointed overall... First, the Good- The Staff were absolutely Wonderful, we never had any problems with them. Check-in & Check-out were both very quick & easy. Upon check-in, we were given a... More 

Helpful?
1 Thank cdh713
Philadelphia, PA
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 November 2012

All the mixed reviews on this site and others really had me worried. I got a great deal on a room via expedia and ultimately decided to keep it even though the reviews were scaring me a bit. I arrived late on a Monday evening - check-in took about 5 minutes - no problem with my reservation. The lobby is... More 

Helpful?
Thank PhillyCityGal
San Francisco, California
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 November 2012

The reviews from this and other sites are all over the map, and now I understand why: We arrived in San Antonio after 1 a.m. Lost (There is a North and South Alamo—something our GPS didn't quite understand), we called the hotel to get directions. "What is your name? Do you have a reservation? When did you make it? What... More 

Helpful?
3 Thank Tracy S
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2012

This place is In a good spot, but very creepy I wouldn't recommend and I would never go back. They keep your card on file like most places do, and then charge 21$ a night for valet parking, which isn't an option.. It's mandatory and they only do valet parking. Disappointed

Helpful?
3 Thank Brittfeeney2124

Travellers are raving about these San Antonio hotels

Midland, Texas
Level Contributor
280 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 17 September 2012

In over 20 years of booking rooms, we last stayed at the Fairmount on September 13 - 16, 2012. We truly enjoy the quiet, the ambience, the antique furniture and plush furnishings. Staff are very helpful and very accommodating. Yes, it is a bit frayed and worn, but warmer and more inviting than the mega boxes. Will definitely stay again... More 

Helpful?
2 Thank BillM551
San Antonio, Texas, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2012

Stayed here and was amazed at the size of the suite for the great bargain price. Also the restaraunt has fantastic food and drinks and excellent service. Located right next to LaVillita and a short walk to the Riverwalk or the Tower of the Americas. The suites are very large and comfortable.

Helpful?
2 Thank Margaret B
Russell E, General Manager at The Fairmount, responded to this review

Thank you for your kind words and we look forward to seeing you again!!Thank You Russell. More 

Weslaco, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2012

Booked hotel for event, it was cancelled due to weather. We arrive and room not ready. We walk into room is smaller and no balcony as booked but only one available. Room is really stuffy a/c not working. Advise front desk clerk sounds lost on what to do but calls maintenance. we sight see for three hours to give chance... More 

Helpful?
2 Thank deeherr
Russell E, General Manager at The Fairmount, responded to this review

I would like to personally thank you for staying at our hotel .Its sounds like it wasn't pleasant and I apolagize for your stay.I really would like to here the troubles with your stay so I can address the issues you encountered.If you would be so kind as to give me a call at the hotel.(210)224-8800 More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2012

This hotel is a beautiful building great location, but desperately needs upkeep. We had a suite (350 a night) and upon checking in our bathroom was still dirty, the room was a pet room (which we had no pets) the carpets were very heavily stained and soiled. The wallpaper was peeling off the walls. The manager came in to change... More 

Helpful?
1 Thank austinames

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Intimate, European-style hotel built in 1906 and located on San Antonio's River Walk. ... more   less 

Additional Information about The Fairmount

Address: 401 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Price Range: ₹ 7,387 - ₹ 14,636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmount 4*
Number of rooms: 37
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Also Known As:
The Fairmount Hotel San Antonio
Fairmount San Antonio
Fairmount Hotel San Antonio
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmount staff and other travellers.
1 question
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Questions? Get answers from The Fairmount staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms have exit to veranda, look for them”
 of 5 bubbles Jolka27, 3 Nov 2016 | Read review
“We had a junior suite, so we had a place to sit every night and not just on the beds”
 of 5 bubbles StellaRamona, 4 Aug 2016 | Read review
“Call the hotel directly to reserve and talk to the person about any needs you have.”
 of 5 bubbles KasStL, 9 May 2016 | Read review
“Ask for the owner's suite.”
 of 5 bubbles tailgate22016, 9 Apr 2016 | Read review
“Pick another hotel”
 of 5 bubbles hbrutt, 18 Feb 2016 | Read review
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