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The hotel rooms were decent, but there are no restaurants near here. No restaurant or even a beer available. It is near the airport. When asked if the free shuttle could take me to a restaurant they replied it only goes within 2 miles, but...More
Thank kurt k
Response from nicole d, General Manager at SpringHill Suites San Antonio AirportResponded 23 March 2016
Dear Hotel Near Nothing,
I am very sorry to hear that your experience due to our location was not satisfactory to you. Being an airport property we are within a half of a mile from many restaurants, businesses and right next to the North Star...More
This has to be the worst sound-proofed airport hotel in the country. The sonic boom from flights taking off lasted well into the night and started before first light.
The room is one of the newer designs, but there were already many obvious stains in...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 6 February 2016
Thank you for your review and feedback! I apologize for the noise issues. Whenever there is a cold front or high winds, they redirect the flight path fairly close to our hotel, and it is quite a nuisance. I also apologize for the room issues...More
The night before we paid twice what we paid to stay at this hotel--and received less. The more expensive hotel had valet parking only ($32.00) and breakfast was not complimentary. At this hotel our room was much bigger and every bit as well appointed and...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 31 January 2016
Thank you very much for the wonderful feedback and compliments! I will make sure James is recognized for his great service during our next team meeting. I'm excited to tell you that we will be undergoing a major renovation this March through May and we...More
James helped me a lot . He found the easiest routes and the best
places to visit.
I did not rent a car. They picked me up and drove me with in their limits.
James was patient and tolerant. He did not minmd repeating things...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 18 January 2016
Thank you very much for the feedback! I will make sure James is recognized for his outstanding spirit of service and we hope you come visit us again soon!
The only good thing to say about this hotel is the room was inexpensive. You get what you pay for. On a scale from 1 to 10 this hotel is a 0. Don't stay here unless there are no other rooms available in San Antonio....More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 17 January 2016
I apologize for your stay, and, please know that we pride ourselves on our hospitality and I'm sorry that you didn't receive that. That will be addressed and I'm confident we will do a better job serving the needs of yourself and your family the...More
US$ 102 - US$ 145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites San Antonio Airport Hotel San Antonio