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Aloft San Antonio Airport

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Aloft San Antonio Airport
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354 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Nacogdoches, Texas
Reviewed 4 days ago NEWvia mobile

I really like this hotel. The layout is really modern and unique. Hotel had all the things you need like fridge,safe, microwave. The ac worked very well. The hotel was near mall and lots of eating places. Parking was tight. There was extra parking that was a good walk. Overall I love the hotel. Would recommend to anyone.

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Helpful?
Thank RayNacogdoches_Texas
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 12 September 2016

My daughter and I stayed here while visiting Six flags this past weekend. The staff was wonderful! Everyone was so nice, friendly, and always smiling. The room was very clean and trendy! There were plenty of places for us to eat and explore within walking distance and it was very close to Six flags which was a huge plus for...

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Helpful?
Thank Bostontotexas
About Hotel's Favourite Review
LaRhonda S, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear Bostontotexas, We're thrilled to learn you and your daughter had a great weekend with us! Thank you for sharing your experience - take care.

Central New Jersey
Reviewed 5 days ago NEW

My husband and I always stay at Starwood properties. I have never had a bad experience at any Starwood property until we stayed at this hotel two nights ago. When we checked in, we were told that we may or may not have towels in our room(we did not). The room had not been cleaned other than the bed being...

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Helpful?
Thank sbergs
Peachtree City, Georgia
Reviewed 1 week ago

I enjoyed the room and the lobby area is very nice and modern. The staff was friendly and the room was comfortable. While I saw some families with small children the hotel is more focused on adults with the room set up and common areas.

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Helpful?
Thank srlawren11
Reviewed 1 week ago via mobile

Family friendly environment. Staff extremely kind. Parking can get a little full, but not too big of an issue. Room was clean, staff very accommodating. Hotel close to restaurants, and Target. Pet friendly. Neat Fire-pit outside, small lounging area with bar. Would definitely stay again.

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Helpful?
Thank Ileana L
DFW
Reviewed 1 week ago

First - do not stay in any rooms ending in *32. They are near the elevator shaft and you will hear the operation of the elevator all night. Secondly - is customer service really that difficult? The "Director of Sales" thought it make good business sense to utilize the only work surface in the lobby for a buffet table. This...

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Helpful?
Thank jmsmoll
Monterrey, Mexico
Reviewed 3 weeks ago

Every single person I have invited or shared this place with has had the same reaction: they get impressed by the uniqueness of its style. The whole ambience, areas, decor, lighting, music and layout offers a new experience in travelling and lodging. Particularly San Antonio's Aloft is much better to my taste than Houston's. Houston's version has a complicated parking...

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Thank Mauricio A
Cypress, Texas
Reviewed 4 weeks ago via mobile

It doesn't seem to be a so bad hotel, but it surely didn't met our expectations. It is a Pet friendly hotel, but there isn't an option of non-pet rooms (like non smoking rooms before). So room had a funny smell. Then, after leaving the room early in the morning, and being out most of the day, returning to an...

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Thank Keytraveler2000
Tampa, Florida
Reviewed 18 February 2017

This place didn't even have do not disturb signs for door. Every day I had to go to front desk and wait for someone so I could make sure no one entered my room. People constantly yelling and screaming in hallways. Extremely loud band played Friday night in lobby that drowned out my tv on the 3rd floor. This is...

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Helpful?
Thank ercoffin
Robert A, General Manager at Aloft San Antonio Airport, responded to this review

We sincerely apologize for your poor experience you encountered at our hotel. Our team takes a lot of pride in what we do, and hate to hear that we did not exceed your expectations. Rest assured, your comments in regard to the room, public space, and missing amenities have been addressed with housekeeping and the front desk team to ensure...

London, United Kingdom
Reviewed 15 January 2017

The reception, kitchen and busing staff are all super lovely and friendly. They were so accommodating to help with restaurant recommendations and their shuttle service meant I did not have to worry about taxis. The Aloft needs a bit of love and care in places. It is a busy hotel so wear and tear shows in some areas. I am...

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Helpful?
Thank SteveCeline

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our hotel's complimentary airport shuttle service is just the beginning of our many amenities. Enjoy comfortable boutique rooms and the popular w xzy bar. ... more   less 

Additional Information about Aloft San Antonio Airport

Address: 838 NW Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Loop
Price Range: ₹ 7,791 - ₹ 13,029 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Antonio Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Aloft San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Aloft San Antonio Airport staff and other travellers.
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Questions? Get answers from Aloft San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different Aloft hotel.”
 of 5 bubbles jmsmoll, 15 Mar 2017 | Read review
“Facing east is the best view.”
 of 5 bubbles mauricioa386, 2 Mar 2017 | Read review
“Ask for a room at the back, super quiet :)”
 of 5 bubbles SteveCeline, 15 Jan 2017 | Read review
“I love the fact that they are very dog friendly.”
 of 5 bubbles jonh958, 20 Dec 2016 | Read review
“Stay as far away from the elevator as possible!”
 of 5 bubbles 128nd, 7 Nov 2016 | Read review
5 of 5