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I was really excited to stay here because I have heard so much about the Aloft. The location is great, it's right off the freeway and near great shopping and restaurants. Parking wasn't the greatest, not sure if that was because the bar was still...More
Response from Robert A, General Manager at Aloft San Antonio AirportResponded 5 days ago
First and foremost, thank you so much for taking the time to submit a review about our hotel. I'm glad to hear that you enjoyed our location and that the staff made a lasting impression with you. I do apologize for the issues...More
So we booked this hotel because it was near Laugh out Loud comedy club. This location has so much and places to you, you could walk. Our check in less then 2 minutes. First impression I thought lobby was clean and so trendy looking. We...More
Management response:Responded 29 July 2017
Thank you for taking the time to review your recent stay here at Aloft San Airport. I'm so happy to read that we exceeded your expectations, and greatly look forward to sharing your review with the team!
We hope to see you the next time...More
Hotel has very modern and has a contemporary design. Colors are vivid, rooms are very nice and comfy. I'm giving 3 stars because this is not a full service hotel as they clearly stated when I tried to make a room service order, they didn't...More
Thank Marcelo R
Management response:Responded 1 week ago
I would like to offer my sincerest apologies for the inconveniences that you experienced during your stay. I would like to personally discuss your recent stay, and hopefully you will give us the opportunity to restore your faith in us. I appreciate your feedback, as...More
Housekeeping stole my clothes during my stay. Didn't think it could happen at an Aloft, but it did.
When Management was made aware of the issue, there was no response for two days until I called back to inquire about what they were able to...More
Management response:Responded 30 July 2017
Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay....More
I like to think of Aloft hotels as the budget version of the W. If you keep that in mind, you will not be disappointed. If you have a family this or a light sleeper then this is probably not the hotel for you. The...More
Management response:Responded 23 July 2017
Thank you for taking the time to write up such a wonderfully detailed review of your recent experience here at our hotel. I'm so happy to read that everything was to your satisfaction, and look forward to sharing your words with the staff. We hope...More
US$ 107 - US$ 161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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