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Red Roof PLUS+ San Antonio Downtown - Riverwalk

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Red Roof PLUS+ San Antonio Downtown - Riverwalk
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656 Reviews from our TripAdvisor Community

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Winnipeg
Reviewed yesterday NEWvia mobile

Very nice hotel for the price ! Very close to the river walk you can just walk right over ! Was pleasantly surprised with this hotel never stayed at this franchise before this vacation would stay again

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Helpful?
Thank 117breannak
Rochester, New York
Reviewed 1 week ago

I usually stay at higher quality hotels, but I was traveling with my mother and her dog, and Red Roof Inns allow pets at no extra charge, so she always stays at that chain. I expected a dingy room and stained bathroom, so I was pleasantly surprised. The beds were comfortable and the room clean enough. I did notice that...

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Helpful?
1Thank CCM837
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear CCM837, Thank you for your review of out hotel. I am delighted that your mother and yourself enjoyed traveling with you dog. As you indicated we are a pet friendly hotel and always welcome well behaved pets . We have a special area where you can walk your dog just out back. I will have maintence look at your...

Bryan, Texas
Reviewed 1 week ago via mobile

This place greatly lacks customer service! The check in process takes forever and some front desk clerks are rude. The showers call for shower shoes and we had ants all over our vanity. Don't recommend no matter how much money you're trying to save!

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Helpful?
Thank Courtney D
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Courtney D, Thank you for the review of our hotel. While we are a busy hotel. I do apologize for your check n experience. I can assure you I will look in to it and make adjustments where needed. I have looked through my request logs and I do not see anything on "Ants" I will have my house...

Brussels, Belgium
Reviewed 2 weeks ago

Over the past 6 years I have been 5 times at Red Roof PLUS+ San Antonio Downtown, and I was always happy. This time everything went wrong. I booked a 1-bed room months in advance, and asked for a room at the backside of the hotel. At check-in I was given a room on the high-way side of the hotel,...

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Helpful?
Thank Christiaan_Leo
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Christiaan_Leo, Thank you for your review of our hotel. While we do everything possible to fulfill requests there are times when we simply can not fulfill a request in this case due to high occupancy and a particular room type not available in a certain area of the hotel. As you indicated that you have been here before our...

Houston, Texas
Reviewed 3 weeks ago via mobile

Got the upgraded room, which isn't bigger than the regular rooms, but is worth it for the awesome bedding alone. Easy check in, security monitors the parking garage ($15 additional), clean rooms. It's a basic no frills hotel, but they do it so well. Don't be put off by the fact that it's across the freeway from downtown. The freeway...

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Helpful?
Thank David H
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear David H, Thank you for your review of our hotel. I am delighted that thought our Premium Rooms bedding was "awesome"! Just one of the amenity's that come with this room type. As you indicated we do have a fee of 15.00 for parking which gives you unlimited entry /exit privileges. As in any destination down town property there...

Reviewed 3 weeks ago via mobile

We book last minute through Expedia and paid $125 online. Check in was easy, except that we had to pay $15 to park once we arrived. Extra $1.50 if we used their safe in the room. The beds are very firm, to the point that my body ached when I got up the next morning. The hotel is directly on...

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Helpful?
Thank Melissa C
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Melissa C, Thank you for your review of our hotel. I apologize for you not knowing about the fee's for parking. They are clearly listed on the expedia web site as well as all web sites for the OTA travel agency's. While we are a pet friendly hotel I do wish that you called down to the front desk...

Albuquerque, New Mexico
Reviewed 4 weeks ago

You must enjoy walking if you intend to go to the riverwalk from this hotel(just under a mile). Didn't realize that there was no breakfast (just coffee and water). Decent place, clean, mostly quiet (in room opposite side of freeway). Very noisy outside due to freeway. Cab one way from airport $40. Would I stay here again, possibly. I believe...

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Helpful?
Thank tony w
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear tony w, Thank you for your review of our hotel. River walk access is just three blocks over which is very short walk. While we do not serve breakfast here we do have vending options to purchase breakfast items and we have restaurants which are very close by. We look forward to serving you again the next time you...

West Palm Beach, Florida
Reviewed 5 weeks ago via mobile

The young man at the front desk appeared to have a vision problem and had dark glasses. He was amazing. Outstanding customer service. Made great suggestions, easy check in and very clean rooms. AAA 70 plus parking. Great location and an easy 10 minutes to Riverwalk. Right next to I35 but quiet room.

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Helpful?
Thank SandraAmbris
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear SandraAmbris, Thank you for your review of our hotel. We are very lucky to have Jessie on our team here. I will be sure to pass on your comments as well as pass on your comments to the rest of the team. I am delighted that your guest experience with us was outstanding. We look forward to serving you...

Austin, Texas
Reviewed 16 January 2017

They say Riverwalk, but it is not a good walking distance. You have to cross the main highway, and that just wasn't an option for us. It was crowded and the front check-in staff was overworked. Lots of unhappy people waiting to check-in. It was a budget hotel, so as I usually say...you get what you pay for. It was...

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Helpful?
Thank Jennifer M
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Jennifer M, Thank you for the review of our hotel. As a downtown destination property we are very busy. We have 215 rooms, And while we do our very best to staff at peak times for the arrival of guests at times there may be an influx of guest that arrive at the same time such as your case....

London, United Kingdom
Reviewed 5 January 2017 via mobile

Good location walking distance to river walk shops and the Alamo .reasonable price friendly staff . Room was good tea coffee supplied nod the beds were comfy. Would recommend the hotel. The room was clean.

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Helpful?
Thank sassylady2016
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear sassylady2016, Thank you fir your review of our hotel. We are delighted that you enjoyed our comfy beds. I will be sure to pass on your comments about our friendly staff to the whole team. We look forward to serving you again when you are in San Antonio. Your Raving Fan Rob L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Antonio Downtown - Rverwalk is a pet friendly, family friendly hotel. This hotel is close to The Alamo, San Antonio Convention Center, the Riverwalk, the Alamodome and River Center Mall in downtown San Antonio, TX. The hotel is also close to Lila Cockrell Theatre, Market Square, Freeman Coliseum, AT&T Center and Splashtown.When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms that are 100% smoke free and feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessels sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, new seating and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! We feature a conference room, business center kiosk, free local and domestic long distance calling, ATM, an outdoor pool, elevators, interior corridors with WiFi available throughout the property. Selected rooms offer microwave and refrigerator units (a nominal fee may apply; please inquire). Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. Experience our complimentary “Grab & Go” Breakfast of bagels, apples, oranges, juice, coffee and tea in the lobby. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Parking is available for standard vehicles for $15 per night with in and out privileges. well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ San Antonio Downtown - Riverwalk

Address: 1011 E. Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 5,500 - ₹ 13,147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ San Antonio Downtown - Riverwalk 2.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
San Antonio Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ San Antonio Downtown - Riverwalk staff and other travellers.
13 questions
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Hamilton texas
over a year ago
McDonough, Georgia
Santa Fe, Texas
over a year ago

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Questions? Get answers from Red Roof PLUS+ San Antonio Downtown - Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the hotel look out on a quiet street - that is, if the reception desk decides to give you such a room.”
 of 5 bubbles Christiaan_Leo, 9 Feb 2017 | Read review
“Ask if hotel offers refrigerator and microwave before booking. Request a room on the back side of the building to avoid road noise.”
 of 5 bubbles 659handyr, 2 Jan 2017 | Read review
“Beware of extra parking charges”
 of 5 bubbles KSmith13, 2 Jan 2017 | Read review
“There's a major freeway on one side of the hotel.”
 of 5 bubbles Lauriejed, 20 Nov 2016 | Read review
“Advise not to reserve to stay at this hotel”
 of 5 bubbles smschwab1, 16 Nov 2016 | Read review
5 of 5