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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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989 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Antonio/Riverwalk
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Showing 942: English reviews
Farmington Hills, Michigan
Reviewed 24 August 2016

The good: The hotel is in a nice location. Free and easy parking. The staff is very friendly. The breakfast is OK. Quiet at night. The bad: The room air conditioning was terrible and never adequately cooled off the room - it was miserably warm. The room was not clean. Maid service was awful, often leaving dirty towels on the...

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Helpful?
Thank rayD756
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Our apologies that you stay was less than expected. Your comments will be shared with the staff who serviced your room.

Houston, Texas
Reviewed 24 August 2016

Great staff. Kids love the room service offered and parents like the small bar where you could get a drink to have with dinner. Location is close to most of the fun restaurants on the river as well as the Alamo.

Review collected in partnership with Hyatt Hotels
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Thank G4321WKsharonb
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We hope to see you again in the future.

Sugar Land, Texas
Reviewed 24 August 2016

Overall a very nice place and not but a 10 min walk to all the excitement on the river walk! The staff were very friendly and cooperative and plenty of free parking! The hotel was clean and breakfast was awesome also !

Review collected in partnership with Hyatt Hotels
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Thank Juniorfgc
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the comments.

New Mexico, United States
Reviewed 23 August 2016

Review collected in partnership with Hyatt Hotels
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Thank Amy N
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Allen, Texas
Reviewed 22 August 2016

This hotel is easily in walking distance to the Riverwalk and Convention Center. The hotel staff was very personable and hospitable. I was greeted with smiles each day and it appeared they all enjoyed their jobs and servicing the guests. Rooms were spacious and clean.

Review collected in partnership with Hyatt Hotels
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Thank GodBlessAmerica1964
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the comments and hope to see you in the near future.

Seguin, Texas
Reviewed 21 August 2016

we stayed here once before and were blown away by how wonderful the staff was and seemed to treat us like VIP. this visit not so much. don't get me wrong we were never treated bad just seemed like cattle and shuffled through with a pleasant smile. one elevator had a bit of a jolt between floors 5 and 6....

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Thank Shelia R
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Pour apologies that your stay experience was less expected. We do hope you will consider us for future travel.

Baltimore, Maryland
Reviewed 21 August 2016

Stayed here recently for a business trip. Did not stay on the side with the river view. Front desk was very accommodating with my request for a room change. Room was large with nice big couch and large hammock/seat in the sitting area, refrigerator/sink area, desk, comfortable king bed with enough room to get around it, TV that you could...

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Thank JoanRose254
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Our apologies that your stay was not better. Your comments will be shared with the staff.

Reviewed 20 August 2016 via mobile

Awesome place, would definitely stay here again . The room was very clean and comfortable. The only down side was the bathroom, as mentioned in other reviews you have to go all the way in to shut the door, but not really a big deal. Breakfast was good, not your typical continental breakfast you would expect.

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Thank Bill J
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

We appreciate you taking the time to post the review. We hope you will consider Hyatt Place in future travels.

Greensboro, North Carolina
Reviewed 18 August 2016

Check in was quick and easy, we got there a little early and they already had a room ready. They told us breakfast times, where things were located and were good at suggesting places to eat and things to do. The room was clean and kind of in sections. You first walk in and there is a very comfortable sectional...

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1Thank retired1m2
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We are happy you enjoyed the stay.

Aberdeen, New Jersey
Reviewed 17 August 2016

I had never heard of HYATT PLACE before, but I figured that if this was a HYATT hotel, what could be wrong with it? Really nothing. Rooms are not elegant like most HYATT REGENCIES are, but designed more for business travelers. And that was great for our recent San Antonio vacation. This location even included on site parking free of...

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2Thank lbog
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the kind words.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Parking fee $15.00 per night ... more   less 

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 South St. Mary's Street, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 9,380 - ₹ 19,411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Antonio/Riverwalk staff and other travellers.
23 questions
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Las Vegas, Nevada
2 months ago
Guadalajara, Mexico
over a year ago

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Questions? Get answers from Hyatt Place San Antonio/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1037 is not good...phone doesn't work and TV is weird spot.”
 of 5 bubbles David45645, 18 Mar 2017 | Read review
“Do the River Walk!”
 of 5 bubbles AmyK2716, 16 Feb 2017 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles magikalerikal, 15 Feb 2017 | Read review
“I liked the riverside due to the view but the property is quiet”
 of 5 bubbles srlawren11, 8 Feb 2017 | Read review
“River view rooms are best, the other side offers a view of a parking garage.”
 of 5 bubbles 873MikeB873, 1 Feb 2017 | Read review
5 of 5