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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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1,011 Reviews from our TripAdvisor Community

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Showing 962: English reviews
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Austin, Texas, United States
Reviewed yesterday NEW

Stayed here a few years ago and loved it. Lack of repairs and a staff who could care less has really made it go down hill. Great location but not worth it when there are so many other choices. Will look for one of those on my next trip.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jennie R
Baltimore, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

I recently stayed the Hyatt Place -San Antonio. This was my third stay at a Hyatt Place and first in the SA area. The rooms are the standard Hyatt Place style which is a reason I choose this brand. The facility met my expectations. The bed was comfortable and the living/work area allowed me to effectively get work done. Though...

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Thank cnotyepb
About Hotel's Favourite Review
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. Your comments are greatly appreciated. We hope to see you again.

Leander, United States
Reviewed 5 days ago NEW

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Thank virginiab758
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Centreville, VA, United States
Reviewed 6 days ago NEW

staff picked this hotel for its location close to the RIVER WALK, i am a member at the World of Hyatt so it helps to be familiar with the standard of the chain. after we arrived, the staff is very friendly and nice. we changed to another hotel as we started to stop around for better value, that is why...

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Thank Fateen M
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for posting the review. We appreciate your comments concerning the staff.

Laredo, Texas
Reviewed 6 days ago NEW

Excellent place to stay and enjoy the Riverwalk! Very clean and courteous staff! Walking distance to various restaurants and museums. Very nice conference rooms for either large or small groups. A must if you are are planning a stay in or around the San Antonio area!

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Thank 956TB
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We are pleased to hear you enjoyed your stay. We hope to see you in the future.

Houston, Texas
Reviewed 1 week ago NEWvia mobile

The hotel was okay and clean which is really my main requirement for hotels. The location was good if you wanted to do the riverwalk. Compared to other Hyatt hotel this one could use a little maintenance

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Thank KJLOVESTRAVEL
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We apologize that the experience was less than expected.

Texas Gulf Coast, Texas
Reviewed 1 week ago

The room was nice the staff was friendly. They charged me $20 dollars a day to park my own car in a parking lot it was a total rip off. I have no problem spending money on valet parking but seriously $20 to park my own car. The breakfast buffet was nasty. Then after all that they tax the crap...

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Thank L8649YCmarkj
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. Our parking fee is $15.00 per night. This rate is approximately half of what the other hotels in the downtown area charge. I did review your receipt and you were charged $15.00 per night not $20.00 Taxes are accessed by the state and local governments, not the hotels or businesses...

Saint Cloud, Florida
Reviewed 1 week ago

Affordable for area with breakfast and parking. Friendly and helpful staff. Free wifi. Right on the riverwalk. Room with single king was adequate but the bathroom was a bit tight. There is a small refrigerator in the room and a large screen tv.

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Thank Gary F
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We appreciate the comments and we hope to see you again.

Portland, United States
Reviewed 1 week ago

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Thank B1006DHsaran
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Maine, United States
Reviewed 1 week ago

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Thank louisai991
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

318 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Parking fee $15.00 per night ... more   less 

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 South St. Mary's Street, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 9,133 - ₹ 17,036 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Antonio/Riverwalk staff and other travellers.
24 questions
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Las Vegas, Nevada
3 months ago
Guadalajara, Mexico
over a year ago

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Questions? Get answers from Hyatt Place San Antonio/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was fun to have a view of the riverwalk to see the various things floating along the river.”
vbrey, 11 Apr 2017 | Read review
“Room 1037 is not good...phone doesn't work and TV is weird spot.”
David45645, 18 Mar 2017 | Read review
“Do the River Walk!”
lyn2716, 16 Feb 2017 | Read review
“Ask for a room with a balcony.”
magikalerikal, 15 Feb 2017 | Read review
“I liked the riverside due to the view but the property is quiet”
srlawren11, 8 Feb 2017 | Read review
5 of 5