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Hyatt Place San Antonio/Riverwalk

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Traveller (259)
Room & Suite (141)
Dining (24)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“the river”(141 reviews)
“minute walk”(61 reviews)
“free breakfast”(51 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)
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1,189 results
Traveller rating
547
394
164
52
32
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547
394
164
52
32
Show reviews that mention
All reviewsthe riverminute walkfree breakfastsan antonio riverwalkwet barsmall bathroombusy partsitting areawithin walking distancethe hotel is cleanrestaurants and shopstwo blocksfresh fruitoatmealroom was spacioussofa bedhot breakfast
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1 - 5 of 1,189 reviews
Reviewed yesterday

We stayed here during the NCAA Men's Final Four and our Riverwalk view room was $620/night plus taxes. If I was rating this hotel on the basis of what we paid, the rating would be Terrible but I don't think that's fair in this instance...More

Thank dskid
Reviewed 2 days ago

After some of these reviews I never expected to be so disappointed. The good things first. They have a complete hot and cold breakfast. That was excellent. The staff is very friendly, accommodating, and helpful. What stunned me, were the rooms. I always expect amenities....More

Thank wrldtravelerami
Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded yesterday

We apologize that your stay was less than expected. We are aware of the restroom size and have had other comments concerning the size. This is a design and construction issue and at this time there are no plans to renovate these restrooms.

Reviewed 3 days ago

I had previously associated Hyatt with high hotel prices! Not the Hyatt Place Riverwalk. At $139 with breakfast and a king size room fitted with a fridge, ironing board and iron, coffee brewer etc and apples. Walking distance to downtown. Very friendly staff.

Review collected in partnership with Hyatt Hotels
Thank cshakaba
Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded yesterday

WE are glad to hear you enjoyed the stay. We hope you will visit again in the near future.

Reviewed 3 days ago

this hotel was a pleasanr surprise..staff very proffesional,,the rooms are nice and the location very nice..close enough to walk to the sites but off the beaten path so you can enjoy some quite time..

Review collected in partnership with Hyatt Hotels
Thank Jim B
Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded yesterday

Thank you for taking the time to post a review. We are glad you enjoyed your stay and hope to see you again.

Reviewed 5 days ago

I was attending a conference in San Antonio and I nevered stayed at a Hyatt Place before and I will never again. My room rate was close to $300 a night due to all the nearby hotels being sold out because of the conference. I...More

Review collected in partnership with Hyatt Hotels
Thank jk37477
Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded yesterday

Our apologies your stay was less than expected. Your comments will be shared with the staff.

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Best Value Properties in San Antonio, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Room Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 140 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 140 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (259)
Room & Suite (141)
Dining (24)
Pool & Beach (10)
Amenities (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
BT0wnGirl
24 April 2018|
AnswerShow all 2 answers
Response from Liz B | Reviewed this property |
Most Omni hotel properties do offer laundry services. I would contact the Hotel Concierge to be sure, (210) 518-1033. Enjoy!
0
Votes
Russell N
8 January 2018|
AnswerShow all 2 answers
Response from Scott A | Reviewed this property |
Hi Russell Parking is paid at the hotel at US $15 / day for over-night guests according to their web site. We did not have a car. There was plenty of outside parking but no real security to speak of - no covered or... More
1
Vote
Jill D
12 December 2017|
AnswerShow all 3 answers
Response from Suzie P | Property representative |
Yes
0
Votes
Room Tips
"I would suggest going for the more inexpensive, but higher (quieter) floors, and just walk out on the river..."
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"rooms on riverwalk are quiet but remember they face the west so get the evening sun"
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"Ask for a room of the riverwalk"
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"For a slight fee, you may select a room with either river view, or Alamo view. The basic rooms look out over..."
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