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BEST WESTERN PLUS San Antonio East Inn & Suites

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BEST WESTERN PLUS San Antonio East Inn & Suites
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320 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS San Antonio East Inn & Suites
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Showing 310: English reviews
Reviewed 25 October 2016

My wife and I made a group reservation here for our wedding, and we could not have been happier. Everything was clean, and the staff was very kind and eager to help with any issues during our stay. The night of our wedding, we came back to a very nice surprise in our room! The staff had laid rose petals...

Review collected in partnership with Best Western
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Helpful?
Thank Daniel P
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

First and foremost, congratulations on your special day! We are all so glad that our team was able to help make your wedding day that much more special. We are so happy that of the 350+ hotels in the San Antonio metro area you chose us to be your host hotel. We hope this small gesture, along with the clean...

houston texas
Reviewed 21 October 2016

The physical condition of the building is OK, but the customer service is super. They are humble and honest!!! The front desk staff gave us excellent service as well as Rosita in the kitchen and the cleaning staff. We left a disney toy when we left. They called me that we left it there, and they took the time to...

Review collected in partnership with Best Western
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Thank edwind800
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We would first like to thank you for that amazing review of our award-winning property. We are able to receive these awards because of wonderful reviews like yours. All of our team, including Rosa was so happy to see your kind words. We all here work hard to ensure our guest expectations are exceeded. Honesty is very important. We here...

Reviewed 18 October 2016 via mobile

Breakfast was good! Stay was nice. Very quiet.. view was awful! Otherwise no complaints. Very friendly. Watched you like a hawk when you went outside for some reason. Added security I suppose! Bed was very comfortable

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Helpful?
Thank Karra O
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank your review of our property. We are glad that you found our team to be so friendly. The service of the team is why we are a Multi-Award Winning property. We are proactive with our advanced surveillance and train the team to be vigilant for our guests to help with peace of mind, as we care for you and...

PALESTINE, United States
Reviewed 17 October 2016

The room was clean and quiet and as always the very friendly staff made our stay enjoyable. Breakfast was also very good with plenty of options including fresh fruit. This is the second time to stay at this location which is easy to find.

Review collected in partnership with Best Western
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Thank Lulu M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We are so pleased you returned and thank you for taking the time to write us such an awesome review. We are so glad we were able to deliver the same great experience again! We are happy that you were able to take advantage of our free hot breakfast variety. We look forward to your return! Call us directly at...

Navarre, FL
Reviewed 16 October 2016

We only spent one night at this hotel as we were driving through Texas, but we were pleasantly surprised by how terrific the customer service and front desk personnel treated us. It was definitely the best we've been treated at a hotel in a very, very long time (and that includes visits to 5 star hotels). Additionally, the room was...

Review collected in partnership with Best Western
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Thank bizgiz
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

We are so glad to see you thoroughly enjoyed your stay with us. It is compliments like yours that let us know that all of our hard work paid off. Our whole team was very happy to see we delivered the best superior customer care. Call us directly at 210-661-8669 to make your next reservation. Look forward to seeing you...

Reviewed 14 October 2016 via mobile

Got a wake up call at 7:45am from staff power washing the side of the building. I thought it was the cleaning staff, nope. They are under construction or remodeling on the opposite side of the entrance to the hotel. The beds & pillows were not comfy, the breakfast was surprising what they had, but I still ate 3 bananas...

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Helpful?
Thank Steve C
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are saddened to hear that we were not able to exceed your expectations and that you were disturbed. We are having some building repair work on one side of the hotel exterior following damage caused by major hailstorms and had been on a wait list to have these repairs...

Reviewed 12 October 2016 via mobile

This location by far exceeded my families expectations!! Friendly staff, comfortable beds, clean room and great breakfast!! If you are looking for a hotel to stay with your family , this is the one to go to. It's not far from downtown San Antonio. It's close to shopping and food places.

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Helpful?
Thank Alisha W
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that marvelous review of our Award-Winning property! We are always so excited when we see words like yours. We all work very hard to always exceed expectations of each of our guests. There is no better compliment then a recommendation of us to your friends and family. Come see us again if ever in the area. You...

las vegas
Reviewed 8 October 2016

Very friendly and helpful staff at every step. Knowledgeable about local attractions and good advice about easy ways to take advantage of local customs. The properties and amenities were a very good value and the staff makes it an excellent stay.

Review collected in partnership with Best Western
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Helpful?
Thank John M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that excellent review of our property, We are all so glad to see you thoroughly enjoyed your stay and that we were able to help you out with important information. When you are back in the area, contact us directly at 210-661-8669 to make your next reservation. Have a fantastic day!

Reviewed 17 September 2016

Stuck in San Antonio,TX due to truck repair hotel picked me up and took me to hotel,stores anything that I needed they helped me out Staff was very helpful, clean rooms good breakfast Security was visible

Review collected in partnership with Best Western
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1Thank M7736OQrobertv
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for that great review of our multi-award-winning property! We are so pleased that of the 350+ hotels you had to choose from, you chose us. While we are limited in our shuttle service, we aim to help our guests out as much as possible. By providing a shuttle from the truck shop to the hotel. Whether...

Tomball, United States
Reviewed 5 September 2016

Mr. Patel and his team are the epitome of what customer service should be! The hotel is very clean, comfortable and well run. The staff make their guests feel very welcome and go out of their way to make the stay pleasant!

Review collected in partnership with Best Western
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Helpful?
Thank Stan H
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your great review of our property. Management has to come from the top! We understand that when you are away from home there are some comforts that you cannot get anywhere else. We are so proud of our team for delivering the Best Western creed of giving each guest “Superior Customer Care.” Call us when you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: ₹ 6,414 - ₹ 13,613 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com and Best Western so you can book your BEST WESTERN PLUS San Antonio East Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#9 Business Hotel in San Antonio
#11 Best Value Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
6 questions
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Mount Vernon, Texas
over a year ago
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
 of 5 bubbles HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
 of 5 bubbles DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
 of 5 bubbles Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
 of 5 bubbles mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
 of 5 bubbles windmills, 10 Jan 2016 | Read review
5 of 5