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BEST WESTERN PLUS San Antonio East Inn & Suites

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BEST WESTERN PLUS San Antonio East Inn & Suites
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325 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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Reviewed 6 days ago NEWvia mobile

We stayed one. Night the hotel was super clean the room was clean and nice the bed slept so good we didn't want to get up ! I can't say enough about the staff night shift and the day shift were excellent the dayshift worker held the breakfast out for us cause we were running late getting down to breakfast...

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Helpful?
Thank Tabatha G
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that amazing 5-Star review of our Award-Winning hotel! We are so excited to see that you enjoyed your stay. We pride ourselves on having good prices and the cleanest rooms with great customer care. Our goal is always to exceed expectations. Our team was thrilled that you thought so too. Breakfast is the most important meal of...

Longview, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016 via mobile

If you are ever in the San Antonio area this is one fantastic place to hang you hat and park your boots. It looks pretty much like all the other Best Western Plus and the location is very convenient to the inter and outer loop but when you walk thru the front door, and Elena or any of the other...

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1Thank Evan S
About Hotel's Favourite Review
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for yet another fantastic review of our Multi-Award-Winning property! We cannot begin to explain how much your kind words have always meant to us. Our goal is to provide superior customer care for each and every guest. We are certainly aware we are in the right path when we see reviews like this. We can't wait...

Arlington, Texas
Reviewed 6 days ago NEW

I would recommend any of my family, friends or business friends to visit your best western I was very satisfied at my stay, the staff members do know when I visit there hotel and always ask if I need any flowers delivered to my mother cemetery, that is why I go there on every visit they do treat you as...

Review collected in partnership with Best Western
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Helpful?
Thank O985BYramong
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for taking the time to leave such a fantastic review of our award-winning hotel. It is our goal is to have a team that exceed expectations each and every time. We are so happy this happens each time you stay with us. Knowing what brings each guest to San Antonio helps us to create a lasting memorable experience...

San Antonio, Texas
Reviewed 2 weeks ago

Crack heads walking around it's like a truck stop hotel ...heater doesn't work well I was cold the whole time when reported they just told me to use thermostat on wall room still didn't get warm I was very uncomfortable

Review collected in partnership with Best Western
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Helpful?
Thank ebonib462
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for taking the time to leave us a review. We are sorry that you did not fully enjoy your stay. We understand your concern towards the suspicious person walking around. This is not a normal occurrence and due to our vigilance we contacted the authorities to ensure safety and security for all. We are here to help you....

Millsap, Texas
Reviewed 4 weeks ago

Well maintained hotel, great staff, the bed was probably the most comfortable bed I have ever had in a hotel. Even better than the few resorts I have stayed at. Breakfast was pretty standard for most best westerns, but they kept everything well stocked or refilled.

Review collected in partnership with Best Western
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Thank W5523KVtimc
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that great review of our hotel. We are glad that you really enjoyed our pillow-top beds. Our team was thrilled to see our hard work does not go unnoticed. Should you be back in the area please contact us directly at 210-661-8669 to make your next reservation. Have a fantastic day!

Gresham, Oregon
Reviewed 26 March 2017

We stayed here during a one-week road trip in Texas. The hotel was very new and very clean. The room was clean, comfortable, and quiet. The breakfast was great - and included eggs, sausage, and fresh fruit. Front desk staff was extremely friendly and helpful.

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Helpful?
Thank Paul M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thanks for an exceptional review! We hope you enjoyed your one-week road trip and are glad that you choose us along your travels. We are happy that you found our 8 year-old property to be so clean, comfortable and quiet with a great breakfast and a great variety of fruit! Our entire team always aim to please and we are...

Pismo Beach, California
Reviewed 18 March 2017

Stopped here because downtown San Antonio was booked but I should have driven further down the road. Location poor & eateries crappy! Every single restaurant was fast food & I hate those places! The good thing was it is right off the highway!

Review collected in partnership with Best Western
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Thank susangC1170YQ
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We are glad that you were pleased with the service. We do have many different choices for food in the area, just ask and we will be able to make suggestions nearby. We are always happy to assist! Spring break is definitely a busy time in San Antonio! We hope to see you next time...

Jonesboro, United States
Reviewed 11 March 2017

The hotel is located in a truckers area of San Antonio, therefore the hotel catered to truckers. I think that's great, just not where I wanted to stay. I would not recommend this location for families, or anyone just traveling to San Antonio.

Review collected in partnership with Best Western
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Helpful?
Thank Lisa R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review and we apologize that you felt your experience was less than satisfactory. We cater to a wide range of guests, in particular families, those on business and those passing through. We do our best to ensure that we provide a great experience to all, from cleanliness to service. If there are any issues during your...

Reviewed 10 March 2017

After driving for many hours and driving through the busy Expressway of San Antonio it was a need oasis in a see of traffic and construction zones. The night manager greeted me with a pleasant smile and asked if she could help in any way to make my stay better. It seems like a place to stay

Review collected in partnership with Best Western
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Helpful?
Thank Tom K
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for such a great review of our award winning property. We are so glad chose us as your quiet haven to escape the hustle and bustle of your journey. Our entire team do all that they can to make your stay the best from start to end. Should you need another stay please contact us directly at 210-661-8669....

Grand Junction
Reviewed 9 March 2017

The staff goes above and beyond to help and offer advice to help make your stay the best it can be. Bed is very comfortable. Breakfast was amazing as well. Hot eggs, french toast sticks, waffles, sausage... If we are back in San Antonio will def be staying again

Review collected in partnership with Best Western
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Helpful?
Thank Clinton D
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that great review of our Multi-Award-Winning hotel. We pride ourselves is exceeding expectations all around including our friendly guest service and Free Hot-Breakfast. Knowing that breakfast is the most important meal of the day we aim to "WOW" you with our many selections. When you head back to San Antonio be sure to contact us directly at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: ₹ 6,228 - ₹ 10,338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#7 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
windmills, 10 Jan 2016 | Read review
5 of 5