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SureStay Plus Hotel By Best Western San Antonio Seaworld

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143 Richland Hills Dr, San Antonio, TX 78245
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (34)
Room & Suite (19)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#194 of 394 hotels in San Antonio
Location
Cleanliness
Service
Value
At the SureStay Plus Hotel By Best Western San Antonio Seaworld in San Antonio, TX, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Spa
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
127Reviews0Q+A0Room tips
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rspring86 wrote a review Aug 2022
1 contribution
Area isn’t the best and the hotel is adequate for the area. It’s alright if you’re working but not somewhere I’d bring the kids. From what I was told is to next time find something in north sa or the river walk.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 4 Aug 2022
Dear Guest, Thanks for the stay and the feedback. Guest comments are valuable inputs for us to better our services. Your observations will definitely be taken for proper action. You can expect a further improved stay next time. We look forward to seeing you again soon. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie B wrote a review Jul 2022
7 contributions
Hotel's Favourite
Love the manager Chris is very true and integrity follows his nature/ he is honest man speaks and spiritually positive all the time / people love him because he cares and goes out of his way to help people/ impossible to replace a man of such character !!!! Man of passion truth integrity out of the norm and everywhere he goes his positive attitude gravitates towards people! Everyone loves him thank you Chris Bonewald never stop being you
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 1 Aug 2022
Dear Marie, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Chris.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leevbassman wrote a review May 2022
Oklahoma City, Oklahoma1 contribution
Over all goods experience. Breakfast was Okay, great location, and the staff was very friendly. wasn't as clean as i hoped it would be.and like every thing else now days..., It seemed as if they were under staffed a bit.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 1 Jun 2022
Dear Guest, Thank you for taking the time to review your recent stay at the SureStay Plus Hotel By Best Western San Antonio Seaworld. We are glad you had a good experience and enjoyed our location, service, and breakfast. Housekeeping received additional training in the level of cleanliness required of them as our employees. Again, thank you. We hope to have you here again on your next visit to San Antonio! Sincerely Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charlotte s wrote a review Apr 2022
8 contributions
Did not honor my request (in advance) for adjoining rooms even though they clearly had at least one available. Not real easy to get to the property. Overpriced in comparison to other Best Western in the area.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 26 Apr 2022
Hello Charlotte, Thanks for the stay and the feedback. Your observations and suggestions are very important to us. We shall definitely work on the shortcomings at the earliest. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davidgto2003 wrote a review Apr 2022
1 contribution
Check in was fine. Room had empty Redbull can by bed. Remote for tv didn't work. Noisey, could hear other guests next door, upstairs and outside traffic noises. The pool was dirty, and the spa had grimey film on the edges. It was in process of being updated, so mess along the halls and in the breakfast room. Breakfast choices were ok. Front desk personnel very friendly. Great location near SeaWorld. Value on a budget.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 19 Apr 2022
Dear Guest, Thanks for your stay and the comments. I appreciate your feedback. Nice to see the positives and regret the negative issues. We shall work further to improve the amenities based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon, Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kiasthebest2 wrote a review Mar 2022
1 contribution
If you like unclean/smelly rooms, noisy yelling neighbors, stomping kids feet above your room and somewhat digestible free breakfast then this place is perfect for you! Last 2 nights had the pleasure of listening to stomping feet (kids/adults) from 11pm-12:30am then the next night a couples argument at 1am. What fun! And the cigarette mold smell will definitely give you the headache of your dreams. And that breakfast? Well it's so yummy even my dog (if I had one) would pass it off under the table too. But in all seriousness, it's really my fault rushing to plan a last minute spring break vacation and not researching thoroughly. And no this hotel isn't across the street or really close by to SeaWorld that I thought it was due to the name. It's about 10-15min drive.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 24 Mar 2022
Hello Guest, We apologize for the breakfast, it is complimentary for the general guest but there is plenty of other options in the area, however not complimentary. We were in the middle of spring break so unfortunately the noise level is high with all the children here visiting Seaworld with excitement as you were as well. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Subrat S wrote a review Mar 2022
Saint Louis, Missouri3 contributions
we enjoyed the stay at the hotel, nice breakfast spread with lot of variety. Hotel is centrally located to - riverwalk, sea world, lot of restaurants around and very close to "The Natural Bridge Caverns"
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 24 Mar 2022
Dear Subrat, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew P wrote a review Mar 2022
Plano, United States3 contributions1 helpful vote
Good location for SeaWorld but the hotel is in a poor state of repair. There were several broken tiles on the bathroom floor that caused a potential hazard and risk to cutting feet. The baseboards were broken in the bathroom. There were random black curly hairs in the bathroom when we first got to the room. The carpet had fluff and bits of trash on the floor. The public areas are not clean and again in a poor state of repair. THere is a reasonable choice of breakfast items but no one replenished the breakfast when it was out and the food looked like it had been sitting around for some time. The pool and hottub are nice and in better condition than most of the hotel.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 11 Mar 2022
Dear Andrew, I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
txpanda13 wrote a review Mar 2022
Burnet, Texas1 contribution
If your looking for a kid friendly place to sleep, look no further. This place is amazing we love staying there every time we stay in San Antonio and it’s cheap. Good breakfast and the people there are so nice.
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Review collected in partnership with Best Western
Date of stay: February 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 7 Mar 2022
Dear Guest, Thank you for your recent stay at our property. It is great to hear that your stay with us was satisfactory. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
askrinsky wrote a review Jan 2022
Gastonia, North Carolina1 contribution
The hotel was very clean and the bed was extremely comfortable. Breakfast was very good. All of the front staff and maid service were very professional, friendly and helpful. We really enjoyed our stay. The price was very reasonable.
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Other at SureStay Plus Hotel By Best Western San Antonio Seaworld
Responded 1 Feb 2022
Dear Guest, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$104 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn & suites near seaworld hotel san antonio, sleep inn and suites near seaworld
FORMERLY KNOWN AS
Sleep Inn & Suites near Seaworld
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
65
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Frequently Asked Questions about SureStay Plus Hotel By Best Western San Antonio Seaworld
What are some of the property amenities at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel By Best Western San Antonio Seaworld?
Conveniently located restaurants include 54th Street Grill & Bar, Chuy's, and Tiago's Cabo Grille.
Are there opportunities to exercise at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SureStay Plus Hotel By Best Western San Antonio Seaworld?
Yes, dry cleaning and laundry service are offered to guests.
Does SureStay Plus Hotel By Best Western San Antonio Seaworld offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to SureStay Plus Hotel By Best Western San Antonio Seaworld?
Many travellers enjoy visiting The Alamo (15.2 km), King William Historic District (15.0 km), and The Guenther House Museum (14.6 km).
Is SureStay Plus Hotel By Best Western San Antonio Seaworld accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.