SureStay Plus By Best Western San Antonio Seaworld

SureStay Plus By Best Western San Antonio Seaworld

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Traveller (34)
Room & Suite (28)
BreakfastArea
Dining (3)

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Breakfast included
₹11,972
Breakfast included
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₹11,972
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

3.5
#198 of 358 hotels in San Antonio
4.1 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.6 of 5 bubbles
Value
At the SureStay Plus By Best Western San Antonio Seaworld in San Antonio, TX, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Spa
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Hotel links
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141Reviews0Q+A0Room tips
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Detailed Reviews
lucrey10 wrote a review Oct 2020
Houston, Texas1 contribution
3.0 of 5 bubbles
The hallway and room was really hot. Didn’t feel a temperature change in the room until the next day. The shower hot water took about 15 mins to work. Breakfast area was closed. Check-in person was not polite. Check out lady was very sweet.
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Review collected in partnership with Best Western
Date of stay: October 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 13 Oct 2020
Dear Guest, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
297deborahf wrote a review May 2023
Sun City, Arizona3 contributions1 helpful vote
3.0 of 5 bubbles
I don't believe that the room had been vacuumed, I picked up quite a bit of loose things from the floor when I got there. Staff was friendly and courteous. Manager did tell me she was working with a new crew and I know that can be frustrating. Breakfast was ok, but not stocked very well each morning. Coffee bar not tended to very well either. For what I paid, it was ok, but will definitely pay a bit more next trip and stay elsewhere. Rooms do not have USB ports so make sure you have your plugin.
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Review collected in partnership with Best Western
Date of stay: May 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 23 May 2023
Dear Guest, Thanks for your stay, and for your comments. I appreciate your feedback, and I'm glad you enjoyed some of our amenities. But I'm sorry that there were issues with some other parts of your stay. We're working on those things right now, and we hope that you'll come back soon so that we can show you the improvements we've made! Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rickA9711PM wrote a review Jan 2023
Chula Vista, California1 contribution
3.0 of 5 bubbles
Lacking bathroom amenities and tile popping. Blood and semen residue on bed sheet and comforter. Dusty and carpet needs vacuuming. I was charged additional $10 after checked with no explanation. Breakfast was great typical of most BW. Building not easily seen from the freeway or service road with roof sign having burn out lights and trees blocking the building when driving. Friendly staff.
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Review collected in partnership with Best Western
Date of stay: January 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 19 Jan 2023
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
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Marie B wrote a review Jul 2022
7 contributions
Hotel's Favourite
5.0 of 5 bubbles
Love the manager Chris is very true and integrity follows his nature/ he is honest man speaks and spiritually positive all the time / people love him because he cares and goes out of his way to help people/ impossible to replace a man of such character !!!! Man of passion truth integrity out of the norm and everywhere he goes his positive attitude gravitates towards people! Everyone loves him thank you Chris Bonewald never stop being you
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 1 Aug 2022
Dear Marie, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Chris.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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Audrey S wrote a review May 2021
10 contributions
1.0 of 5 bubbles
Overall, we were very disappointed in this hotel. Upon entering, we noticed smudge marks on the tables. No biggie, I disinfected all surface areas with Clorox wipes. In the R.R. there was a used toilet paper, white spots all along the mirror and floors. I think it was toothpaste or soap. Then I see a brown mark by the toilet thinking it was a smashed bug...NOPE IT WAS POOP! The R.R. floors don't look like they have been moped, there was crud behind the door stopper, hair in the tub, the shower curtain had mold stains and orange at the bottom like they don't wash them. The pull out sofa was beyond dusty. My son who suffers from allergies had been sneezing the entire night. The pool seemed cloudy. The jacuzzi had bubbles, I thought it was going to be at least semi pleasant, nope. There was some brown funk that sat at the top of the bubbles, then noticed it on the walls as well. We quickly went back to the room. I have all the pics as proof! It was beyond unacceptable! If you need to verify go check out room 309, take a wipe and run it across the top edge of the RR. counter and you will see the dirty grime. We will not stay in a Best Western Again!
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Date of stay: May 2021
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 11 May 2021
Dear Guest, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience.The entire points you have observed will be investigated and necessary actions will be taken, We shall appreciate your kind understanding. Please visit us again. Sincerely, Hotel Manager.
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Linda O wrote a review Feb 2021
Gladstone, United States2 contributions
2.0 of 5 bubbles
We stayed for four nights. Other than the beds being comfortable, nothing else was good about our stay. Garbage in the room, pool was closed with no indication when it would open, the breakfast was minimal, no housekeeping done (and not informed of that at check-in) and just handed a basket of clean towels. Also, we arrived when San Antonio had a boil water advisory and we were not informed of that or provided any bottled water.
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Review collected in partnership with Best Western
Date of stay: February 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 25 Feb 2021
Dear Linda, Thank you for the stay and giving us a feedback. I understand your concerns about some areas and apologize for all the inconveniences. We are working to improve the problems areas detected in your stay to the best of our efforts. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
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arimanibog wrote a review Aug 2023
San Antonio, Texas1 contribution
1.0 of 5 bubbles
The hotel smelt awful! Front desk lady was unprofessional and SureStay Plus does not care about their guests safety or privacy. The front desk lady said my room number and gave me directions very loudly while other guests were in the lobby. I opted for late check out at noon the following day, but despite my request and the door hanger outside, I was still woken up at 10:30am by house keeping. They knocked twice, I barely made it to my door by the time they opened it after the second knock. Bathtub was filthy by the way. Unprofessional staff. Travelers save your money!! Buy a coffee and keep driving.
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Review collected in partnership with Best Western
Date of stay: August 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 12 Aug 2023
Dear Guest, Thank you for your review! We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team. We hope you will give us another chance in the future! Sincerely, Hotel Manager.
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jubileelopez5621 wrote a review May 2023
1 contribution
2.0 of 5 bubbles
As soon as you walk in you are hit with a dirty moist moldy sensation and extremely dirty floors. Breakfast wasn’t good but it is free and the tables were dirty so you just have to choose the least dirty table. Your room may feel moist as well so much so that when you have the fan on it feels even more wet. And be careful in your restroom because if it was like ours then your tiles in your restroom will be lifting. Never had any issues with the staff they were really kind. Overall I don’t recommend this place but if you are looking for something affordable then this place is definitely a place to sleep.
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Review collected in partnership with Best Western
Date of stay: May 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 31 May 2023
Dear Lopez, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xerxes1980 wrote a review Aug 2021
Oklahoma City, Oklahoma11 contributions4 helpful votes
1.0 of 5 bubbles
I found blood on the off white sheet on the bed(took a picture). The hotel neglected to mention that the hot breakfast is only on weekends, breakfast bag during week. Pool description: indoor pool HEATED. That appears to me as a heated indoor pool, incorrect. Walls are paper thin, found out waking up to super loud TV at 9am from from next to ours. Management was unsuccessful with getting them to lower volume. Smell in the room was not pleasant. I’ve stayed in many hotels but this being a 3 Diamond, I cannot see it.
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Review collected in partnership with Best Western
Date of stay: August 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at SureStay Plus By Best Western San Antonio Seaworld
Responded 17 Aug 2021
Hello Guest, Thanks for the stay and the feedback. We are disappointed that we did not live up to your expectations, and we are sorry your stay was anything less than exceptional. I can assure you we will do everything within our power to improve upon this matter. Please visit us again, Sincerely, Hotel Manager.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberly B wrote a review Jan 2020
Kingwood, Texas19 contributions
5.0 of 5 bubbles
Stayed here while moving our daughter into college. The location was fabulous, close to her school and any shopping we needed to do. The room was very nice and very clean. The breakfast had a nice variety of both hot and cold food options.
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStayplustx, Hotel Manager at SureStay Plus By Best Western San Antonio Seaworld
Responded 13 Jan 2020
Dear Guest, Greetings from the SureStay Plus Hotel by Best Western San Antonio SeaWorld. It is extremely satisfying to see that your stay was a perfect one. Your appreciation of the location and the breakfast are highly inspiring to our staff and will empower them to raise the service benchmark. Thanks for your generosity and being our preferred guest. We expect many more opportunities to host you. Sincerely, Hotel Manager.
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PRICE RANGE
₹8,306 - ₹12,126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn & suites near seaworld hotel san antonio, sleep inn and suites near seaworld
FORMERLY KNOWN AS
Sleep Inn & Suites near Seaworld
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
65
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SURESTAY PLUS BY BEST WESTERN SAN ANTONIO SEAWORLD - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about SureStay Plus By Best Western San Antonio Seaworld
Which popular attractions are close to SureStay Plus By Best Western San Antonio Seaworld?
Nearby attractions include Ross Dress for Less (0.5 km) and Target Store San-Antonio-Westover (0.6 km).
What are some of the property amenities at SureStay Plus By Best Western San Antonio Seaworld?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Plus By Best Western San Antonio Seaworld?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus By Best Western San Antonio Seaworld?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Plus By Best Western San Antonio Seaworld?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus By Best Western San Antonio Seaworld?
Conveniently located restaurants include 54th Street Grill & Bar, Chuy's, and Twin Peaks Restaurants.
Are there opportunities to exercise at SureStay Plus By Best Western San Antonio Seaworld?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SureStay Plus By Best Western San Antonio Seaworld?
Yes, dry cleaning and laundry service are offered to guests.
Does SureStay Plus By Best Western San Antonio Seaworld offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to SureStay Plus By Best Western San Antonio Seaworld?
Many travellers enjoy visiting The Alamo (15.2 km), King William Historic District (15.0 km), and The Guenther House Museum (14.6 km).
Is SureStay Plus By Best Western San Antonio Seaworld accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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