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Comfort Suites Alamo/Riverwalk

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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Alamo/Riverwalk
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Showing 1,027: English reviews
Lititz, Pennsylvania
Reviewed 10 December 2016 via mobile

Nice place in easy walking distance to Alamo and River walk. Clean room. Friendly staff. View is of the freeway, but for the price it is a very nice place. Good breakfast and in the middle of the week they have appetizers and wine/ beer. Very clean.

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Helpful?
Thank Daffydiane
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for sharing your recent experience at Comfort Suites Alamo/Riverwalk with other travelers on Trip Advisor. I am delighted to hear that you found our location convenient to the downtown San Antonio attractions. Thank you for complimenting our staff for their friendly service. I am so pleased that you enjoyed our mid week "happy hour." Our owner,...

Corpus Christi, Texas
Reviewed 9 December 2016

I had a great room. Very spacious and CLEAN! From check in to check out this hotel had the best staff. I was in town for business, however, the staff he made me feel like I was coming home each day. The breakfast was wonderful! The hotel is at a great location to all of the downtown attractions. This is...

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Helpful?
Thank Lori E
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Lori E, Comfort Suites Alamo/River Walk is a woman owned and operated small boutique hotel in a large, highly competitive downtown market, and we are passionate about total guest satisfaction. We are so pleased to hear that you had a great stay, and will continue to choose Comfort Suites Alamo/Riverwalk for your accommodations whenever you are in town. By...

Reviewed 4 December 2016

I have great experiences every time our family stays here. The evening reception is generous and the breakfast is complete. The rooms are well kept, clean and comfortable. The staff is always informative and helpful. The pool is amazing, we love the waterfall. The hot tub is ample and we have yet to try the putting green. The shuttle to/from...

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Helpful?
Thank Kim L
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear KimL, What an awesome review and outstanding ratings! It is always a pleasure to hear from our frequent guests. We are delighted that we could accommodate your and your family with a terrific stay. We are delighted that you enjoyed every aspect of your stay. Everyone that comes here is a "member of our hotel family" and we try...

Berrien Center, Michigan
Reviewed 3 December 2016

We spent 5 nights here during a convention in the Convention Center and nearby hotels. We were able to walk to meetings each day, and we found the hotel to be comfortable, clean, and pleasant. The staff were all friendly and helpful. We especially appreciated Georgia Rios, food and beverage manager, who cheerfully provided a good breakfast each morning and...

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Helpful?
1Thank johnston82
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was our pleasure to have you as our guest during your recent trip to San Antonio for a convention. I am so pleased that you found our hotel to be clean and comfortable, as well as conveniently located close to the Convention Center. Thank you for the sweet compliment to Georgia, our food service manager. She is very attentive...

Reviewed 2 December 2016 via mobile

Very friendly staff to greet you when you walk in. Huge rooms to accommodate a large party. Good breakfast as what you need; scrambled eggs, sausage, cereal, waffles and lots more. Love that they shuttle us from the hotel to the river walk or the Alamo but they don't shuttle us back to the hotel. Bad part is that the...

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Helpful?
1Thank Kristy W
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was so kind of you to take the time to write a review of your recent stay with us at Comfort Suites Alamo/Riverwalk. We are delighted that you enjoyed our breakfast selections, as well as our spacious suites. I am so pleased to hear that you took advantage of our complimentary shuttle service to drop off guests in the...

Seattle
Reviewed 30 November 2016

It was a very difficult location to find coming in the dark. The room turned out to be spacious and clean. The breakfast was outstanding. The food service worker, and Cub fan, was delightful. Heather at the front desk, was extremely helpful. Juan, the shuttle driver was very accommodating.

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Helpful?
1Thank ArgyleSeattle
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for recognizing our amazing staff. Most people will find that they all take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat all our guests this way. We know there are unlimited choices of hotels but we are different, as you can't always...

Reviewed 28 November 2016

I would totally recommend the San Antonio Comfort Suites. It is at walking distance from most relevant places downtown and their staff is friendly and super helpful. Special thanks to Georgia Rios who's cheerful spirit and smiles every morning and evening sure made a world of a difference!

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Helpful?
1Thank Iriann Marie H
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration for all of us to provide exceptional service with friendly Texas hospitality. She has a genuine interest in her guests, making sure all their needs are met. Georgia, our food service manager, is definitely a gem, and enjoys making our guests...

New Delhi, India
Reviewed 28 November 2016

Great hotel just 5-10 minutes easy walk from the RiverWalk. Why stay at the river and pay $$$$ more? Large clean rooms and the hotel is run by an engaged, people-person owner who on the spur of the moment gave us a short tour of the city in her car.

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Helpful?
1Thank petesolvi
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It is wonderful to know that you enjoyed your time in San Antonio and we are delighted that you chose to stay with us at Comfort Suites Alamo/Riverwalk because of the great value we offer in the downtown San Antonio area. Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration...

Reviewed 26 November 2016

Large and spacious double-occupancy room with internet, small pool, and basic amenities. Typical services of a hotel of this type. Best part was the people who served at every step of the stay. They made me feel comfortable and valued. The owner made it her duty to meet the guests at least once for the week at a small reception.

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Helpful?
Thank Jenifer D
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was so kind of you to share your experience at Comfort Suites Alamo/Riverwalk with other travelers on Trip Advisor. We truly appreciate the positive ratings and compliments to our staff for the service you received. Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration for all of us to...

Jackson, Mississippi
Reviewed 24 November 2016

Here on business and pleasantly surprised with this hotel; a really great property for a terrific rate! The customer service here is first-rate; a truly wonderful staff! The lobby is beautiful, the hallways are clean and bright, and the rooms are very comfy, clean, and spacious. You will not be disappointed if you stay here!

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Helpful?
Thank David S
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of our hotel! We really appreciate your business and compliments! We are also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location of the hotel, and the level of comfort you receive at our hotel. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
VOTED "BEST Value Downtown" because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus! FREE wine, beer, and hors d'oeuvres during our complimentary Manager's Reception Tues-Thurs from 5-7pm.Update! NEW Tesla Charging stations and standard charging station was just installed!Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, Military, leisure, business, conventions, etc. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. Perfect place for events like graduates from Lackland Airforce Base, Ft Sam Medical Courses, family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the Zoo, Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this hotel for your personal enjoyment. Bienvenidos! ... more   less 

Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78202-1900
Region: United States > Texas > San Antonio > Downtown
Price Range: ₹ 8,396 - ₹ 15,906 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Alamo/Riverwalk staff and other travellers.
31 questions
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9 months ago
Tomball, Texas
over a year ago
Sioux City, Iowa

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Questions? Get answers from Comfort Suites Alamo/Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The building borders the freeway, and the lower numbered rooms on a floor are closest to it, so more road noise.”
 of 5 bubbles MichaelB909, 10 Jan 2017 | Read review
“Keep away from the highway if possible.”
 of 5 bubbles DianaW597, 21 Dec 2016 | Read review
“Rooms should be quite away from the freeway view, I guess.”
 of 5 bubbles , 26 Nov 2016 | Read review
“Quietest rooms would be those furthest from the nearby expressway.”
 of 5 bubbles johnbD9102VS, 9 Nov 2016 | Read review
“We were on 2nd floor and not sure what direction. Quiet.”
 of 5 bubbles 633celestei, 1 Nov 2016 | Read review
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