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Comfort Suites Alamo/Riverwalk

Hotwire.comUS$ 176*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 186*
US$ 176*
US$ 186*
US$ 176*
US$ 186*
US$ 176*
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Comfort Suites Alamo\/Riverwalk
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1,089 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Bogota, New Jersey
Reviewed yesterday NEWvia mobile

Overall a good clean hotel. Everyone very pleasant. Good breakfast and Happy Hour Tuesday-Thursday. A good 20 minute walk to Riverwalk, the only negative! Great value and a new cevplace for families. Fun!

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Helpful?
Thank emcreations1
Boulder, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 3 October 2016

What a wonderful hotel, from the moment we walked in, we were greeted warmly by the hotel owner and staff. When we arrived, the owner invited us for a glass of wine/beer and snacks. They brought out chips, salsa and soup for us. The room as well as the bathroom are quite large, upscale and extremely well appointed, with comfy...

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Helpful?
1Thank Claire_Colorado
About Hotel's Favourite Review
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Claire_Colorado, Thank you so much for recognizing our amazing staff. Most people will find that they all take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat all our guests this way. We know there are unlimited choices of hotels but we are different, as you...

San Antonio, Texas
Reviewed yesterday NEW

You get anyone to answer the phone just to ask a simple question. Have called 4 times today and no one has answered the phone at all. This is just horrible customer service the employees at this establishment.

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Helpful?
Thank mannygonzales3
Reviewed 4 days ago NEW

While this is a very nice property, our stay was completely ruined by the lack of customer service. Upon leaving San Antonio we drove to Las Cruces, NM and immediately discovered we had left our iPad and case in our room at the Comfort Suites. We called and explained the situation to the gentleman who answered the phone and asked...

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Helpful?
Thank William V
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear William V, I am so sorry to hear that your iPad was left behind. I know how important our devices are, especially those with treasured photos. I do apologize on behalf of the owner that our customer service failed to meet and exceed your expectations. I can assure you that we will work with our staff to better handle...

Reviewed 1 week ago via mobile

Chose this hotel due to its reviews and proximity to ATT Center exit while my daughter attended classes in that area for a week. Staff was nice and helpful. Room 321 had 2 comfy Queen beds with a sleeper sofa. The microwave and fridge came in handy. A hot breakfast before school was a plus in the dining area near...

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Helpful?
1Thank Sandi G
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

I am delighted that our location was convenient to the AT&T center with easy access on and off the highway. We are delighted that we could accommodate the needs of your family during your visit to San Antonio. It is excellent to hear that your children thoroughly enjoyed our complimentary breakfast buffet as well as our Texas-shaped waffles! We hope...

Reviewed 2 weeks ago via mobile

I found this hotel through trip advisor, which had me book through booking.com. I switched my dates after booking, which caused a booking and payment problem in my reservation (which wasn't the hotels fault, always call your hotel directly for rates after switching dates around!) The ladies who helped me with my payment were very understanding and helped me so...

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Helpful?
1Thank Madison R
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for the excellent ratings, review, and recommendations you shared with other travelers on Trip Advisor. I am so pleased that your experience at Comfort Suites Alamo/Riverwalk met and exceeded your expectations. I am also delighted that our front desk staff worked with you to resolve the reservation issues. The owner of our hotel designed and built...

Chino Hills, California
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our two days here but it is about a mile or so to walk to the Alamo and the River Walk. Plus they charge $15 a day for parking which is absurd!!!! Our room was large, having a nice sofa/area separate from the two queen beds. Beds were comfy but we were close to the freeway which...

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Helpful?
1Thank 48thAnniversary
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for choosing to stay with us at Comfort Suites Alamo/Riverwalk during you anniversary trip to San Antonio. Comfort Suites Alamo/River Walk is a woman owned and operated hotel, and we want all our guests to experience true Texas hospitality and quality accommodations at a great value, while exploring the sights and sounds of the downtown San...

Reviewed 3 weeks ago

I booked a room through booking and I had to cancel. There was a problem and they charged me one night. I Contacted them through facebook and solved the problem immediately. Very efficient and friendly staff.

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Helpful?
Thank Noa A
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for your positive comments regarding the efficiency of our staff. I am so sorry you had to cancel your reservation. I hope you have the opportunity to come stay with us at Comfort Suites Alamo/Riverwalk in the very near future. Please let us know how we can assist you in planning your next trip. Have a wonderful day!...

Lakeland
Reviewed 3 weeks ago

This hotel is conveniently located to both the Riverwalk and the Convention Center in San Antonio. I stayed here four nights for work reasons and was delighted to be able to walk to both locations each day. The rooms were comfortable and updated, and it was great to have a sofa as well as a desk and chair in the...

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Helpful?
2Thank Emma P
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We are so happy to know that you will continue to stay with us whenever you are in San Antonio. I am delighted that we were able to meet and exceed your expectations during your stay. It is wonderful that you were here during Fiesta to enjoy the mid week Fiesta snacks and beverages, including margaritas, served during our Manager's...

Roachdale
Reviewed 3 weeks ago via mobile

Awsome hotel we stayed their one night. April 27 an left 28 . I will be back to stay . People were really nice . An the cook made awsome good . Very nice . For breakfast an wine an cheese. Will be back .

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Helpful?
2Thank Tina P
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We think you are an awesome guest, and thank you for sharing your experience with other travelers on TripAdvisor. Thank you so much for recognizing our amazing staff. Most people will find that they all take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat all our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 

Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak, San Antonio, TX 78202-1900
Region: United States > Texas > San Antonio > Downtown
Price Range: ₹ 8,110 - ₹ 15,830 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Alamo/Riverwalk staff and other travellers.
39 questions
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over a year ago
Tomball, Texas
over a year ago

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Questions? Get answers from Comfort Suites Alamo/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room closer to the elevator on your floor because the halls are long”
whereintheworld21, 16 Mar 2017 | Read review
“4th floor was good for us and parking.”
jjones4149, 13 Mar 2017 | Read review
“middle rooms guieter”
donaldwolfgarth, 7 Mar 2017 | Read review
“Room far from the highway”
DenverJim48, 26 Feb 2017 | Read review
“Maybe on opposite side of hotel not facing the highway”
rosieh522, 12 Feb 2017 | Read review
5 of 5
Hotwire.com
US$ 176* /night
View Deal
ComfortSuitesUS$ 176
Expedia.comUS$ 176
HotelsClickUS$ 186
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Prices are for 1 room, 2 adults
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