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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

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Homewood Suites by Hilton San Antonio - Riverwalk \/ Downtown
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1,063 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Start your review of Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
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San Antonio, Texas
Reviewed 4 days ago NEW

Very nice hotel, right on riverwalk. You have to walk around corner and down some steps to get on riverwalk. Beautiful historic building. Large suites with all the comforts of home. Friendly staff and clean accomadations.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 267marciap
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello and thank you so much for this review of you stay with us. We are very pleased to hear you had a great stay and our staff took awesome care of you. We sincerely appreciate your business and can't wait to welcome you home next time you are in town.

Wayland, NY USA
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

I had a suite on the 5th floor, with a kitchen, comfortable sitting room, and a comfortable bed. What more could I ask for? Well, the complementary breakfast each morning was great - main dish, cereal, fruit, waffles, bagels and rolls, coffee, juice. Monday through Thursday they also serve a complementary dinner, with your choice of beer, wine, or Margaritas...

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Helpful?
2Thank GeoWayland_NYUSA
About Hotel's Favourite Review
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello and thank you very much for taking the time to post this review of your stay with us. I am glad to hear you had an enjoyable stay and that our staff took great care of you. I actually met some other guests who were here for the Barbershop Harmony Association Conference. It seemed like your group was really...

Reviewed 4 days ago NEW

The facility is located in a great spot in the city along the Riverwalk. It is also a quick and easy walk to many nearby attractions like The Alamo and Convention Center. Our room was clean and had everything we could possibly need for our stay. The hotel staff was courteous, friendly and professional.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank allisonhH9729UN
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Allison and thank you so much for this wonderful review of you stay with us. We are very pleased to hear you had a great stay and our staff took awesome care of you. We sincerely appreciate your business and can't wait to welcome you home next time you are in town.

Daytona Beach, Florida
Reviewed 5 days ago NEW

The trip started out a little rocky. Checked in at 12:30 pm due to our early flight arrival from East Coast. Desk said room would be ready in 45 minutes to one hour. Two and a half hours later, it was ready. So don't plan on checking in early. The bedroom was huge, probably 20% larger than living room/kitchenette combo,...

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Helpful?
Thank EnjoyTraveling34172
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello and thank you for taking the time to complete this review of your stay with us. While our check in time is 4 pm, in most cases we can accommodate an early check-in request. There may be times of high leisure demand (Spring Break, summer months, etc.) where it is much more difficult to grant these requests. We truly...

san antonio, United States
Reviewed 5 days ago NEW

bad internet service, shower temp was lukewarm at best and customer service re these and billing concerns were treated poorly. Not close to hilton standards I've come to expect. Clean rooms but terrible customer service.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jonathancJ8510LK
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Jonathan and thank you for taking the time to provide this feedback. We sincerely apologize for not providing the type of service you have come to expect when staying at a Hilton hotel. Please know we will work very hard to make sure we treat all of our guests in the most hospitable manner possible. Thank you for your...

Rensselaer, New York
Reviewed 5 days ago NEW

This hotel offers exceptional accommodations. The suites included 2 bedrooms, 2 bathrooms, a living room, and kitchen area. It was very comfortable.The hotel offered an excellent breakfast and evening snack time between 5 pm and 7 pm.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Norman M
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Norma and thank you so much for taking the time to post this review of your experience with our hotel. We sincerely appreciate your business and look forward to welcoming you home next time you are in town.

Reviewed 6 days ago NEW

We usually like to stay at Hilton properties and chose The Homewood Suites because of its location and value. There are less expensive hotels, but we really love this spot. It's Right On The Riverwalk, but in a more quiet spot. You can look down at The Riverwalk right from the restaurant yet it's not in the more congested area....

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Helpful?
Thank Lawrence N
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Lawrence and thank you very much for this review of your stay with us. We are so pleased to hear that you continue to have positive experiences while staying with us. We truly appreciate your loyalty and can't wait to welcome you back next time you are in town.

Fort Collins, Colorado
Reviewed 6 days ago NEW

Rude Staff!!! Awful Breakfast!!! Dirty Rooms!!! Love Hilton properties but this is not the one to stay at!!! Embassy down the road is 200 times better and friendlier!! Great location but they don't appreciate your business!!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank GoSpursGo32
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Courtney and thank you for taking the time to provide this feedback regarding your stay with us. I apologize you did not have a fantastic stay. We encourage all of our guests to reach out to us while they are staying at the property if they have any issues so we may address them prior to their departure. My...

Reviewed 6 days ago NEW

We have stayed at this hotel before and will stay here again in the future. We have recommended it to our friends as well as we think it is a trusted experience that will please any couple. People and service is excellent, breakfast and evening social are the best.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 354stevei
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for taking the time to share this feedback regarding your stay with us. Thank you for your continued support and recommendation to others. We sincerely appreciate your business and we can't wait to welcome you home very soon!

New Orleans, Louisiana
Reviewed 1 week ago NEW

Overall good experience. Check in time was later than normal @4:00pm. Hotel stored our luggage & we had a chance to walk the river walk prior to checking in. Just would have been nice to freshen up some from traveling all morning & early afternoon.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kendY8934IZ
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for taking the time to share this feedback regarding your stay with us. We sincerely appreciate your business and we can't wait to welcome you home very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy being in the heart of scenic and historic San Antonio, Texas at our Homewood Suites by Hilton® San Antonio-Riverwalk/Downtown hotel. Situated on the famous Riverwalk, our all-suite hotel is convenient to historical sites, shopping and dining. Connect with home and the office with free high-speed internet access. Start your day with a hot full breakfast served daily. At the end of a long day, unwind with our evening dinner and drinks (beer, wine, margaritas) served Monday to Thursday. Both meals are included with your stay. Or, prepare your own meal in the fully equipped kitchen, featuring a refrigerator, microwave, two-burner stove top, dishwasher and utensils. Lounge in one of our one or two bedroom suites with a separate bedroom and living area featuring a sofabed and TVs with premium cable channels. Host a meeting or event for up to 90 people and use the services available in our business center. Relax in our rooftop pool or whirlpool, or work out on the latest fitness equipment. Shop at nearby Rivercenter Mall and El Mercado. Learn about Texas history at the Alamo and Governor’s Palace. Dine on local and international foods. Plan family activities at Sea World, Splashtown and the San Antonio Zoo. Business travelers will enjoy our proximity to the H. B. Gonzales Convention Center. Our multi-lingual staff will help you find the best options in San Antonio. ... more   less 

Additional Information about Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

Address: 432 West Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 11,765 - ₹ 33,268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio - Riverwalk / Downtown 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your Homewood Suites by Hilton San Antonio - Riverwalk / Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Riverwalk / Downtown Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
San Antonio Homewood Suites
Hotel Style:
#12 Romantic Hotel in San Antonio
#27 Business Hotel in San Antonio
#45 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown staff and other travellers.
16 questions
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Questions? Get answers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room on a lower floor. The two elevators are awfully slow.”
 of 5 bubbles EnjoyTraveling34172, 18 Mar 2017 | Read review
“Call down much earlier than you need your car. Depending on timing can take significantly longer than you would expect.”
 of 5 bubbles TheOCfromBigD, 14 Mar 2017 | Read review
“Definite difference in the stay if you ask for a room facing the Riverwalk”
 of 5 bubbles westcoaster95, 20 Feb 2017 | Read review
“Great location for a conference and on River Walk”
 of 5 bubbles 240sonjak, 20 Feb 2017 | Read review
“Although not all rooms were labeled "non-smoking", I had no hint of smoke smell in my room and the dining area is non-smoking.”
 of 5 bubbles GeoWayland_NYUSA, 29 Jan 2017 | Read review
5 of 5