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Sheraton Gunter Hotel San Antonio

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Traveller (202)
Room & Suite (186)
Dining (33)
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Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Sheraton Gunter Hotel San Antonio
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Gunter Hotel San Antonio
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (922)
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Traveller rating
433
262
108
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31
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433
262
108
62
31
Show reviews that mention
All reviewshistoric hotelhouston restaurantrobert johnsonthe river walkthe club loungefront deskmajestic theaterhouston streetlots of historystreet noisebeautiful lobbyan older hotelvalet parkingtwo blocksmini fridgeper daydowntown area
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551 - 555 of 896 reviews
Reviewed 17 May 2016

The rooms are small, not comfortable, hard beds, out-dated bathrooms, and no view. As for the historic amenities, they are interesting, but, not worth the disadvantages that the rooms offer. At least you are just across the street from the Alamo, and within walking distance...More

1  Thank claudia p
Response from bbrooks2016, Manager at Sheraton Gunter Hotel San AntonioResponded 18 May 2016

Dear claudia p, We appreciate you sharing your experience and we value your feedback. We are pleased to hear that our location was very convenient for your travel needs while in San Antonio with our close proximity to most of Downtown's attractions. We certainly apologize...More

Reviewed 16 May 2016

Lovely hotel and well placed just a short walk from the city centre. Wish they had given us a idea of the facilities in the hotel. No one offered any advice, nor wa sphere ant information in the room about pools, resturants, shops etc. Got...More

Thank 1Excitedtourist
Management response:Responded 16 May 2016

Dear 1Excitedtourist, Thank you for taking the time to share your experience. We are very pleased that our location and close proximity to many of San Antonio's downtown attractions was beneficial to you. We apologize that you were not given all of the information on...More

Reviewed 12 May 2016 via mobile

A historical building with rooms that are a bit tired. Great location however & room was clean. Hotel restaurant a huge disappointment although there is so much other fare around you won't go hungry. Close to theater , river walk & shopping. There are more...More

Thank Cheryl G
Management response:Responded 13 May 2016

Dear Cheryl G, Thank you for taking the time to share your experience. Positive or negative, our guests' feedback is invaluable to us and ensures our awareness of areas of opportunity. I apologize that your dining experience did not meet your expectations. I can assure...More

Reviewed 11 May 2016

Unique property. The outside is old-world stately. The inside feels like recently updated Las Vegas chic. I never asked the valet for the car. We walked to everything we wanted. Alejandra, at the front desk, was charming, and happily worked with me on my specific...More

Thank Elvaandov
Management response:Responded 13 May 2016

Dear Elvaandov, Thank you for taking the time to share your positive experience. We are humbled by your kind comments about our associates that made your stay memorable. Our associates are always excited to hear of such great feedback, as they strive to make every...More

Reviewed 9 May 2016

This hotel is really beautiful and in a great location. Literally a couple blocks from all the main attractions. It is decorated well but unfortunately the walls are paper thin and the windows are single pane which makes it very noisy. You could hear every...More

Thank roundthaworld
Response from Anthony S, General Manager at Sheraton Gunter Hotel San AntonioResponded 9 May 2016

Dear roundthaworld, Thank you for taking the time to share your experience on Trip Advisor. Your feedback means a lot as it helps us learn of our guests' experiences when staying with us. We're happy to hear you enjoyed your stay with us and found...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 147 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 147 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (202)
Room & Suite (186)
Dining (33)
Pool & Beach (1)
Amenities (15)
Business Centre & Event Rooms (3)
Questions & Answers
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Anthony R
19 April 2018|
AnswerShow all 4 answers
Response from Mudrazo | Reviewed this property |
Yes, there is a small safe in the room.
0
Votes
pcorpus
10 November 2017|
Answer
Response from Brandy71581 | Reviewed this property |
It wasn't "hot" nor clean when we were there last week, just another disappointment I forgot to post.
0
Votes
delightfuldiva
29 September 2017|
AnswerShow all 7 answers
Response from Francisco G | Reviewed this property |
Yes
0
Votes
Room Tips
"The eighth floor rooms are quiet with vending and ice"
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"4th floor reserved for pets"
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"Walking distance to major attractions."
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"Do not stay in room 430."
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