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Hilton Garden Inn San Antonio Airport

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Hilton Garden Inn San Antonio Airport
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498 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Birmingham, United States
Reviewed 5 days ago NEW

The hotel is well located for visiting local attractions as well as access to the airport. The room was clean and well maintained. The staff is well informed, pleasant and efficient. Excellent breakfast experience!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 83kathleenp
Houston, TX
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Stayed at the Hilton Garden Inn during a past visit to San Antonio. The front desk staff was amazing and super friendly. They accommodated me into a King room as the employee stated that I was too tall for a queen bed and wouldn't be a comfortable stay for me. Employees like this make all the difference in booking travel...

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Helpful?
Thank Bobby R
About Hotel's Favourite Review
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio Airport! It was our pleasure assisting you all and I am very happy everything went so well. Please come back and visit us the next time you are in town.

Acworth, Georgia
Reviewed 2 weeks ago via mobile

Walking in to the Hotel it is very nice. The staff was friendly, however when you get to your room that's when it changes. The carpet is worn and old. My room 232 bathroom ceiling was flacking from the ceiling and needs major repairs. This is not what you expect from Hilton. But the price was what you expect. I...

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Helpful?
Thank 820johnu
Dallas, Texas
Reviewed 2 weeks ago

Felt very unappreciated at this location. Room was OK yet when requests were made they were never followed up on by the staff. Food was very good yet service with the exception of James(Sat Morning) was average at best. Hotel shows signs of age.

Review collected in partnership with Hilton Garden Inn
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Thank Carl B
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

We appreciate your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

The Woodlands, Texas
Reviewed 3 weeks ago

Was very pleased with all aspects of my stay. You won't be disappointed at all. All the staff were very friendly courteous and professional. The menu choices offered some great food, definitely the best that I've had at a hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 945toddp
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio Airport! It was my pleasure assisting you all and I am very happy everything went so well. Please come back and visit us the next time you are in town.

Austin, Texas
Reviewed 3 weeks ago

Bed was bad. Room and bath run down needs renovation. More hangers in the room for clothes. Staff good breakfast had no taste and to expensive. Tv good Chanel selection good noise from other guest acceptable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank coyh662
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

san antonio, United States
Reviewed 4 weeks ago

I have stayed at this hotel for 10 years. The maintenance has deteriorated and the breakfast is poor. Heater didn't work but no other rooms available. Space heater brought in. Tub needed grouting and ceiling over shower was patched and inadequate. First night was compted but too much frustration. Downhill last 2 visits. Am looking elsewhere.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sherie S
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

Houston, Texas
Reviewed 4 weeks ago

I am very impressed with this Hilton Garden Inn. I truly was not expecting this - I expected your garden-variety (no pun intended) HGI, but it has the look and feel of a full-service, nice hotel. They have an open-air restaurant (probably my poor description, but like an atrium-style within the hotel) that also exceeded my expectations - well, actually...

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Helpful?
Thank kerriedoll
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

WOW... Thank you for your review of the Hilton Garden Inn San Antonio Airport! We appreciate the feedback of our guests. We will pass this on to our Food and Beverages Department. We look forward to seeing you on your next San Antonio visit.

Louisville, Kentucky
Reviewed 4 weeks ago

This was my first stay at this property and to San Antonio. This property met all my needs for comfort and convenience. Close to my client, the airport and to downtown attractions including Riverwalk and The Alamo! Great staff..very helpful and friendly!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shafferman
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

We appreciate your feedback and are glad that you had a great stay at the Hilton Garden Inn San Antonio Airport! It was my pleasure assisting you all and I am very happy everything went so well. Please come back and visit us the next time you are in town.

Blanco
Reviewed 15 February 2017

Staff messed up my reservations and did not get my breakfast. Did not offer to fix it. Also failed to correct the situation however it was a great room in a very nice hotel. Very Clean rooms and hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 950shawnar
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. But Thank you for great review on our rooms and hotel. Please contact me at satah_gm@hilton.com to discuss further.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 

Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: ₹ 8,105 - ₹ 12,876 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Hotel Style:
#46 Business Hotel in San Antonio
#67 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Antonio Airport staff and other travellers.
2 questions
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Belleville, Kansas
over a year ago

See all questions (2)

Questions? Get answers from Hilton Garden Inn San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Centrally located but a little hard to find the first time”
 of 5 bubbles chrisogan, 21 Dec 2016 | Read review
“Rooms away from the frontage road are quieter”
 of 5 bubbles TravelingEngineer56, 1 Nov 2016 | Read review
“Parking is limited!”
 of 5 bubbles the_kilpatricks, 6 Oct 2016 | Read review
“Ask for room away from indoor pool to avoid noise.”
 of 5 bubbles JalapenoJane, 4 Jul 2016 | Read review
“Upper floor opposite the freeway but all seemed quite.”
 of 5 bubbles tedkop, 8 Jun 2016 | Read review
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