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Hilton Garden Inn San Antonio Airport

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Hilton Garden Inn San Antonio Airport
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474 Reviews from our TripAdvisor Community

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Showing 459: English reviews
ALTO
Reviewed 2 days ago NEW

Everything was very nice & clean. Would stay here anytime. I didn't use any of the amenities but it seemed like Hilton Garden Inn had anything you would need. I felt safe and the hotel was very conveniently located around the places I would need to go. Even though its near the airport, we never heard a plane.

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Helpful?
Thank NATHAN K
Houston, Texas, USA
Reviewed 1 week ago

Always a great stay at this hotel. Very Friendly staff at this old but remodeled and well maintained hotel. Close to Airport and many restaurants and attractions. Definitely an excellent choice in San Antonio

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Helpful?
Thank Luis G
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for such an AWESOME review of the Hilton Garden Inn San Antonio Airport! It was my pleasure assisting you all and I am very happy everything went so well. Please come back and visit us the next time you are in town.

Tracy, United States
Reviewed 1 week ago

Very good stay. Place a little hard to find ,if out of town. I liked the covered roof which made environment feel safe and secure. Needed bigger pool and hot tub but fine for small group.Needed breakfast to be served earlier, preferable at 5:30AM.

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Helpful?
Thank Mike U
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your review of the Hilton Garden Inn San Antonio Airport! We are glad that you enjoyed your stay. We appreciate the feedback of our guests. For Breakfast to be serviced earlier I will pass this on to our Food and Beverages Department. It was truly my pleasure to assist you. We look forward to seeing you on...

Dallas, Texas
Reviewed 3 weeks ago

Not up to Hilton standards. Customer service subpar, cleanliness subpar, beds uncomfortable, breakfast disgusting. Not the worst hotel I've stayed in...at least it's better then the spring break motels from college...

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Helpful?
Thank F802AN
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

We appreciate the feedback of our guests. Please accept my sincere apologies for the issues you experienced during your stay. We will pass this on to our Food and Beverages Department. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

Bloomington, United States
Reviewed 3 weeks ago

I travel more than I would like, have stayed in more places in one year than most people do in a decade, and just here in 2016, I have waited 30 minutes for the receptionist to find someone to program a room key card... But everything with the Gilton Garden Inn San Antonio just cliqued - Joe Choinski - Lake...

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Helpful?
Thank Joseph C
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for the great recommendation of the Hilton Garden Inn San Antonio Airport. We will see you on your next San Antonio visit.

La Mesa, California
Reviewed 3 weeks ago

This was a nice hotel, and I'd stay here again. Its location near the airport is very convenient. Our room was clean and well appointed. The only drawback to it was it had a faint rattle in the air conditioning. I didn't have ear plugs the first night, but the second, with the plugs, worked. The sound was muffled to...

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Helpful?
Thank PatConwell
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your review of the Hilton Garden Inn San Antonio Airport! We appreciate the feedback of our guests. We will pass the issue you experienced during your stay to our Maintenance Department. We look forward to seeing you the next time you're in San Antonio.

Weatherford, Texas
Reviewed 5 weeks ago

The hotel was clean and the staff was on point the whole time I was there it's not a bad hotel but the price is high for the age of the hotel the bed was wore out and hard from age and the jacuzzi tub didn't work at all and the landscapeing could use some help as well

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Helpful?
Thank noeln194
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

We appreciate your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. Please contact me at satah_gm@hilton.com to discuss further.

Pasco, Washington
Reviewed 5 weeks ago

I received the room I requested and my Diamond status was recognized. Breakfast is pretty good not enough fruit though. The hotel shuttle will pick you up at the Avis Rental car return as well as the airport. They will also take you anywhere within a 3 mile radius and pick you up after. The room was clean as well...

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Helpful?
Thank TravelingEngineer56
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for the great recommendation of the Hilton Garden Inn San Antonio Airport. We will see you on your next San Antonio visit.

Arnold, Maryland, United States
Reviewed 5 weeks ago

WE stayed at your Hotel for a family Wedding. The location was perfect, the service was very friendly and helpful, the rooms were clean and comfortable. The Children in our group enjoyed the pool. All in all a great stay and we will make use of this facility again when we find our self in San Antonio.

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Helpful?
Thank Geli B
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your fantastic review of the Hilton Garden Inn San Antonio Airport! We are glad that you loved it!! It was truly my pleasure to assist you all. We look forward to seeing you on your next San Antonio trip.

Reviewed 24 October 2016

Bad experience at a decent hotel. During breakfast, I discussed my dietary restrictions with the cook and she understood what was allowed. Once the omelet was made, I noticed traces of the food on my plate and within the omelet that I cannot eat. I discussed this with the waitress and she said she will correct this. After waiting for...

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Helpful?
Thank Yusif Y
Lisa L, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback. Please accept my sincere apologies for the issues you experienced during your stay. We strive to provide you with a problem free stay while you are here. I am glad you got to speak to our Assistant General Manager and get the issue resolved. We look forward to seeing you on your next San Antonio...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 

Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: ₹ 6,943 - ₹ 10,142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Hotel Style:
#46 Business Hotel in San Antonio
#67 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Antonio Airport staff and other travellers.
2 questions
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Belleville, Kansas
over a year ago

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Questions? Get answers from Hilton Garden Inn San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the frontage road are quieter”
 of 5 bubbles TravelingEngineer56, 1 Nov 2016 | Read review
“Parking is limited!”
 of 5 bubbles the_kilpatricks, 6 Oct 2016 | Read review
“Ask for room away from indoor pool to avoid noise.”
 of 5 bubbles JalapenoJane, 4 Jul 2016 | Read review
“Upper floor opposite the freeway but all seemed quite.”
 of 5 bubbles tedkop, 8 Jun 2016 | Read review
“GPS struggled a little. Just start doing a visual for hotel when GPS gets you close by.”
 of 5 bubbles apherm12, 5 Jun 2016 | Read review
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