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Extended Stay America - San Antonio - Colonnade

93 reviews
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Traveller (19)
Room & Suite (17)
Dining (1)
Overview
  • Excellent35%
  • Very good17%
  • Average16%
  • Poor13%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - San Antonio - Colonnade
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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1 - 5 of 87 reviews
Reviewed 6 days ago

I was there for my daughter's BMT graduation and I was really disappointed with this place. The biggest turn off is that the entire hotel and my room smelled like dirty gym socks. I had to be an air freshener for my room. There was...More

Thank bippette
Response from 00esa, Manager at Extended Stay America - San Antonio - ColonnadeResponded 5 days ago

Thank you for your review. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We are meeting with staff...More

Hotel's Favourite
Reviewed 6 August 2017

When I arrived was greeted by Dennis and was fast courteous service the bed was very comfortable motel is just far enough from interstate 10 to be quiet yet close the manager Rochelle and assistant Marlena always give you a good morning and make you...More

Review collected in partnership with Extended Stay
Thank james s
Response from 00esa, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 7 August 2017

James, thank you for choosing Extended Stay America - San Antonio - Colonnade - Medical. It was a pleasure to read about the excellent service you received from our professional staff. I will share your wonderful compliments with my entire team. Reviews such as yours...More

Reviewed 22 August 2017

The location was convenient and it seemed to be in a nice area. The ladies at the front desk were very polite. The rooms still smelled of smoke. I'm guessing Extended Stay converted this place. There was trash left in the hallways. The pool is...More

Thank Theresa K
Response from 00esa, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 24 August 2017

Theresa, thank you for choosing our hotel and for your review. Although you liked our convenient location and courteous associates, we are sorry that you were disappointed with our breakfast offerings and for the housekeeping issues you experienced. I will be sure to share your...More

Reviewed 8 August 2017

Very clean room and nice employees. Location was good right next to freeway. We will definitely stay here again when we go back to San Antonio. The beds were soft and clean as well. Also we had clean towels.More

Review collected in partnership with Extended Stay
Thank ssvillela
Response from 00esa, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 9 August 2017

It was a pleasure to have you as our guest at Extended Stay America - San Antonio - Colonnade – Medical. We are delighted to read you liked the cleanliness of your room and that our location was perfect for your needs. Reviews such as...More

Reviewed 7 August 2017

Good price for stay to vacation on san antonio,the hotal have a kitchen and utenciles,big tv with cable and fast internet on ever room.the service is very friendly and is very close at restaurants,stores and six flags.More

Review collected in partnership with Extended Stay
Thank mariocQ2856RI
Response from 00esa, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 8 August 2017

Thanks for choosing Extended Stay America - San Antonio - Colonnade – Medical for your family vacation. We are happy to learn you found us to be a good value and that our location was perfect for your needs. Thank you for allowing us to...More

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Traveller (19)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (13)
Bathroom (4)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 71 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 71 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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