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Hyatt Place San Antonio Northwest

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Traveller (70)
Room & Suite (35)
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Overview
  • Excellent54%
  • Very good24%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)
There are newer reviews for Hyatt Place San Antonio Northwest
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106
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15
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All reviewscounty linesea islandhot breakfast sandwichesmedical centerfree breakfastlarge tvsix flagsrestaurants within walking distanceyogurtwould recommend this hotel to anyoneeasy accessrooms were very cleanwould stay againexcellent stayhotel rooma great place to staycleaning staff
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11 - 15 of 440 reviews
Reviewed 2 January 2018

A Mom friend and I went for a day trip to Six Flags with our children (all 10 and under) and wanted a safe, comfortable and clean place to stay and hotel was exactly what we wanted. The rooms were spacious and we were able...More

Review collected in partnership with Hyatt Hotels
Thank Lilly1999
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 3 January 2018

Thank you so much for taking the time and letting us know your experience. We appreciate your business and we will share your notes and thoughts. Happy New Year. Joshua Rodriguez General Manager

Reviewed 1 January 2018

As a Passport Loyal member in since 2005, 2017 Hyatt has made our trips from Orlando. Miami and San Antonio stays very poor rating. Even worst the last 3 trips to San Antonio for 2017 were horrible room conditions and check in process. No worries...More

Review collected in partnership with Hyatt Hotels
1  Thank I8359VMsoniac
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 3 January 2018

Thank you for letting me know your experience and the challenges you faced. My apologies for that. I'm the new GM for the Hotel and I will address your concners and what occurred. I invite you back the next time your in town. Please feel...More

Reviewed 30 December 2017

We recently stayed at the Hyatt Place San Antonio Northwest for four nights. We thoroughly enjoyed the stay. The hotel and our suite were immaculate. The service was excellent--even on Christmas Eve and Day. The suite is comfortable and well appointed. The bathroom was on...More

Thank Lew B
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 3 January 2018

Thank you for your comments and letting us know about your great experience. We will share with our team! See you on your next trip to San Antonio. Joshua Rodriguez General Manager

Reviewed 28 December 2017 via mobile

We checked in after 10 hours on the road and we were happy with the receptionist. The keys would not scan before we went up so they walked us to our room and said they would bring up the key shortly. We were in the...More

Thank IrenePope
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 29 December 2017

thank you so much for letting us know your experience with us at the Hyatt Place San Antonio NW. We will share your comments with our team. thanks again! Joshua Rodriguez General Manager

Reviewed 23 December 2017

Review collected in partnership with Hyatt Hotels
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 26 December 2017

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$ 106 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in San Antonio
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in San Antonio
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (35)
Questions & Answers
Ask a question
l_rungnipa
8 January 2018|
AnswerShow all 4 answers
Response from SheliannCG | Property representative |
We do not longer offer transportation from the hotel.
1
Vote
edean80
26 February 2017|
AnswerShow all 2 answers
Response from Cangrum | Reviewed this property |
I don't know the difference. I usually just get a regular room which has 2 full beds and a pullout couch
0
Votes
madib236
14 June 2016|
AnswerShow all 3 answers
Response from Sergio D | Property representative |
We would be more than happy to offer you our discounted government rate. Feel free to call me, Natalie or Theresa directly at 210-561-0099.
0
Votes
Room Tips
"Don't choose Rm. 614 or 615"
Read review
"Rooms farther away from the elevator are quieter."
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"Bring Apple TV or HDMI Cord as can hook it up to TV"
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"If you need ice stay on floors 3 & 5. Ice makers only on those floors."
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