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Hotel Indigo San Antonio Riverwalk

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822 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 802: English reviews
Euless, Texas
Reviewed 2 June 2015

Went to see a show at the Tobin Center and booked our stay here. It is a great location right across from the venue. It is on the quieter side of the Riverwalk, but also in short walking distance from Riverwalk restaurants and attractions. we had a problem with the first room we were in, and the staff quickly and...

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Helpful?
Thank Hillary R
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We appreciate you taking the time to leave this review and we were so glad to hear you enjoyed your stay with us so thoroughly! We certainly look forward to seeing you again the next time you are in the San Antonio area.

Beeville, Texas
Reviewed 2 June 2015

My husband and I were attending a function at the Tobin Center for the Performing Arts and wanted to stay nearby so I booked the Hotel Indigo directly through the local hotel number. We were very pleased with the friendly welcome from Rene at the front desk at check in. She was quick to answer a few questions that we...

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Helpful?
Thank Carol W
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for all of your wonderful comments! We will certainly be passing along your compliments to Renae. We look forward to seeing you again the next time you are in the San Antonio area.

Dallas, Texas
Reviewed 1 June 2015 via mobile

Great casual hotel; easy to get to with a self-park lot across the street and direct access to the Riverwalk. Very friendly and accomodating staff. Room was comfortable and clean; well-equipped (sink, mini-fridge, larger than average TV, hair dryer, iron, etc.) and spacious. My suggestions to the hotel are have the lobby bar open earlier and stay open later on...

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Helpful?
Thank Christopher H
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for all of your kind words and for taking the time to leave this review regarding your recent stay with us. We were so happy to hear that you found our staff to be friendly and accommodating as well as our rooms to be comfortable and well-equipped. We certainly hope to see you again in the...

Reviewed 29 May 2015

Buyer Beware, I booked this hotel for my husband's birthday. We are supposed to be arriving on 6/20/2015. Instead the person who made the reservation booked it for 5/20/205. We were not aware they ran the credit card through without consent on the wrong date. I had to talk to a representative customer care line located in the UK. When...

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7Thank chapolindot
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so sorry to hear that you encountered these issues while booking your rooms. We appreciate you bringing this issue to our attention so that it may be addressed. We certainly hope to see you in the future.

Monahans, Texas
Reviewed 26 May 2015 via mobile

Nice hotel! Clean rooms, tall ceilings and Jason was a great bartender! Only down side is no continental breakfast and is a long walk to main attractions in the river. Overall great stay! Appreciate it!

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1Thank terrill24
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for leaving this review! We will certainly pass along your compliments to Jason and we hope to see you again in the future!

Edmonton, Canada
Reviewed 24 May 2015

Very trendy, with a great bathroom and we had a good free breakfast. It's on the river walk, but can be a hike to the Alamo in the humidity. Friendly staff. Would recommend. Coffee in the room was solid, as was the AC. The parking is looks tight though -- we were last spot in a few times.

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Thank travelburro
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your review! We were so glad to hear that you found our hotel to be trendy! We look forward to seeing you again the next time you are in the San Antonio area.

Omaha, Nebraska
Reviewed 24 May 2015

Yes, on the quiet end of the River walk it does have direct access from the property. I thought paying to park was too much at first but it's right across the street and is easy access to your vehicle if you need to run out and grab something, that and piece of mind knowing your vehicle is close is...

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Helpful?
Thank Scott S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for all or your kind words and taking the time to write this review regarding your recent stay with us. We were so happy to hear that you found our staff to be excellent and our rooms to be comfortable and clean. We look forward to seeing you again the next time you are in the...

Reviewed 23 May 2015 via mobile

Great location right off the riverwalk, but far enough away from the noisier nightlife down the canal (about a half mile walk). The staff was incredibly friendly and helpful. Rooms are average but adequate. Only complaint was difficulty of parking, as there are very limited spaces across the street.

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Helpful?
Thank BryanInIndy
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so pleased to hear that you found our staff to be friendly and helpful! We will certainly be passing along your compliments. We thank you for taking the time to review our hotel and we hope to see you again in the future.

Longreach
Reviewed 22 May 2015

Very quiet, very comfortable and great service. Beds and pillows are fantastic. Rooms are large. We had a river view king and although there was not a view of the river the room was pleasant and very quiet.

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Thank Nancy S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so pleased to hear that you enjoyed your recent stay with us and found our rooms to be large and comfortable. We certainly appreciate you taking the time to leave this review and we hope to see you again the next time you are in the San Antonio area.

NC
Reviewed 19 May 2015

We were thoroughly impressed with this hotel. It was off the beaten path, but I was still able to walk anywhere I wanted to visit within reason. Access to the river boats was just below on the Riverwalk--please note if there is rain, the boats probably won't be running. However, the front desk can check for the GPS location of...

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1Thank Gita27
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for this amazing review! We will certainly be passing along your compliments to our staff as well as James and our bartenders. We look forward to seeing you again the next time you are visiting the San Antonio area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 7,331 - ₹ 14,799 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

See all questions (14)

Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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