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Wyndham San Antonio Riverwalk

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1,952 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
Start your review of Wyndham San Antonio Riverwalk
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Houston, Texas
Reviewed yesterday NEW

The hotel itself was great. Comfy beds, big bathroom and great views. The parking is horrible, we lucked out and were able to valet (for $30+) but by 2pm it was full. I felt horrible for large families with lots of luggage. The location is great was able to walk to riverwalk and felt safe. The experience in their restaurant...

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Helpful?
Thank Vanessa M
Midland
Reviewed 2 days ago NEW

Our room was on the 21 st floor , looked awesome looking out , room service was fast and tasted great!! Will defiantly do this again!!

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Chad C
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Chad C, Thank you for taking the time to share your thoughts on your visit to the Wyndham San Antonio Riverwalk Hotel. I am very happy to hear that you and your wife shared a fantastic Birthday Weekend with us. I hope that along with your awesome room assignment you were able to try either our breakfast extravaganza or experience...

Las Vegas, Nevada
Reviewed 3 days ago NEWvia mobile

Nice hotel. Had a minor issue with the TV at night and Engineer Robert was prompt and stayed to work the issue. His help was above and beyond anything I've experienced at other hotels with similar situations. Would recommend this hotel

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Helpful?
Thank tyduce
Reviewed 3 days ago NEWvia mobile

We like walking and appreciated the close access to the Riverwalk and all the attractions in that proximity. Just a quick corner adjacent the building and down the stairs - you're there. Since the Riverwalk, HemisFair Park, and Alamo were our destination choices this surely was convenient and less expensive than the other choices in as close proximity. The room...

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Helpful?
Thank TRCarp
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

TRCarp, Thank you for your recent visit with us at the Wyndham San Antonio Riverwalk Hotel. I was glad to hear you found our location directly on the River Walk convenient for your visit to the local attractions like the Alamo and HemisFair Park. I also appreciate your having mentioned our staff was nice and helpful to you. We look...

A TripAdvisor Member
Level Contributor
10 reviews
Reviewed 4 days ago NEWvia mobile

Was expecting more from a Wyndham. Initial room recommended was too small for 5 people. King size bed no sofa bed. They did change room after I sent an email asking if sofa sleeper. They don't refill coffee station in room. Said not required. Did send up coffee up coffee to make but no cups & the coffee machine is...

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Helpful?
Thank A TripAdvisor Member
Francisco C, Manager at Wyndham San Antonio Riverwalk, responded to this review

Thank you for your response of the Wyndham San Antonio Riverwalk Hotel. I do apologoze that we failed on the in room coffee of your room. I will take this information and inform our team of the importance of having it done correrctly. Our coffee makers are aligned with most common specs in our hotel community and we use Wolfgang...

Cheyenne, Wyoming
Reviewed 5 days ago NEW

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank F4421BLadamm
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Reviewed 5 days ago NEWvia mobile

Made a reservation the day prior in advance , so when we arrive around 9:30 . The rude desk clerk takes 20min to check me in to a room that someone was in already. So when i told her someone was there , of course she didnt believe me and tried making it seem like nobody was supposed to be...

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Helpful?
Thank Chris B
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Chris B., I appreciate your taking the time to provide your feedback from a recent visit with us. I apologize for our service shortcomings at the front desk with one of our newer employees, who assigned you a room that had not been cleaned properly. We have taken corrective actions with our team member as a result of your comments....

Santa Rosa, New Mexico
Reviewed 6 days ago NEW

Located in a ify area. We stayed 3 nights bathroom mirrors were not clean upon arrival and were never cleaned through out the whole stay.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Roberta C
Francisco C, Manager at Wyndham San Antonio Riverwalk, responded to this review

Thank you for your response. I am upset to learn that we failed you in our cleanliness category. I apolgize for the inconvenience caused by not having the mirros cleaned. I will take this information and utilize it with my team to make sure that it does not happen again. Thank you once again for this useful feedback and we...

Pearland, Texas
Reviewed 6 days ago NEWvia mobile

For the price I am disappointed in the uncomfortable beds. The location says it's on the river walk which makes you think you can walk right down to the river walk but it's not accurate. The most annoyance is that their website says they have complimentary breakfast. They do not!!! It's $16 for a breakfast buffet. Please correct your website...

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Helpful?
Thank Amy G
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Amy G., I appreciate your taking the time to share your experience with us. As a point of clarification, our hotel property is directly on the River Walk, and less than 100 steps from our main front doors on Pecan Street. A quick few steps from our hotel and you are immediately on the River Walk and only a few...

Oklahoma City, Oklahoma
Reviewed 6 days ago NEWvia mobile

We chose this property due to its proximity to the river walk. It's about 3 blocks down from the action of the heavily populated river walk area, but walking along the river without a ton of people was nice. Overall the hotel was clean. The staff was friendly. The view was beautiful. John at the front desk was very kind....

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Helpful?
Thank Craig H
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

Craig H, Thank you for the review and kind rating of the Wyndham San Antonio Riverwalk Hotel. I am glad that you had an overall fantastic visit, and our Front Office Manager John was able to make it even better for you. Our concierge team does offer a variety of discounts and packages, they may or may not work for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: ₹ 10,915 - ₹ 18,301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
22 questions
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All three of the rooms we had were on different floors but all looked the same.”
 of 5 bubbles andreaj128, 16 Mar 2017 | Read review
“Higher up for a view”
 of 5 bubbles 542dannym, 5 Mar 2017 | Read review
“Our room was 19th floor and there were no problems”
 of 5 bubbles patk935, 1 Mar 2017 | Read review
“great location for downtown”
 of 5 bubbles cndywilliford, 27 Feb 2017 | Read review
“Motel 6 with a view”
 of 5 bubbles krisc2017, 2 Jan 2017 | Read review
5 of 5