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Salem Waterfront Hotel & Suites

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#2 of 3 Hotels in Salem
Certificate of Excellence
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Salem Waterfront Hotel & Suites
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1,631 Reviews from our TripAdvisor Community

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Princeton, New Jersey
Reviewed 2 days ago NEW

The hotel overall was pretty good and inexpensive. It's also located in a perfect location to walk around Salem. It was obvious that the room had been recently updated, and it was very clean. The staff were all friendly and professional. My issues: 1. Our suite was next to the elevators and had an alley view of a burned out...

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Helpful?
1Thank Marsh999
Watertown, New York
Reviewed 4 days ago NEW

This hotel lacks microwaves and refrigerators but is within walking distance to just about everything. They have no lobby coffee so you are really dependent on the Keurig in your room. Ours broke. Two employees were in our room for over half an hour trying to fix it while we were trying to get dressed. I don't know why they...

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Helpful?
1Thank HillaryA W
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear HillaryA W, I wanted to thank you for your review of our hotel. I am quite troubled by your comments regarding some very basic services that we provide as a hotel to our guests that you were not able to take advantage of. We do indeed serve fresh coffee and tea in our lobby every morning from 5am until...

Salem, New Hampshire
Reviewed 6 days ago NEW

The rooms are clean and modern. Good amenities (internet and lots of outlets). The meeting rooms are well suited for small or large groups. The staff was helpful with parking and AV needs for the conference group.

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Helpful?
1Thank HenrytheHeadHunter
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear HenrytheHeadHunter, I'm thrilled that we were able to assist you in making your stay with us as productive as possible. I will be sure to pass congratulations on to our banquets team on a job well done. I hope that you will keep us in mind in the future as an ideal destination for your future business needs, or...

Yarmouth Port, Massachusetts
Reviewed 6 days ago NEW

I thought the front desk staff were courteous, knowledgable & informative. The room was clean & comfortable. All the Salem sights are within walking distance. The only problem we had was w/ our phone not working right. Other than that, we had a nice time @ this hotel.

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Thank Jeebo1965
connecticut
Reviewed 1 week ago

This is a wedding hotel. The rooms were worn and not updated. Sort of sad. It looked tired on close inspection. Many restaurants nearby and definitely can walk to all in Salem. Idk why this is "waterfront" as it is near river but no really sea views. It wasn't horrible but I wouldn't stay again for the price.

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1Thank santonez
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dera santonez, I am sorry that we fell short of your expectations. Rest assured I have followed up with my housekeeping and maintenance teams to address the problems you found in your room so that we may correct these issues moving forward. I do feel badly that our name lead you to believe that all of our rooms have water...

Waterbury, Connecticut
Reviewed 1 week ago via mobile

Salem waterfront hotel and suites is a full service hotel near the water in Salem mass. It is near many shops and restaurants, and also historic sites.the hotel is beautiful and the staff will make sure you will have a pleasant experience. From the front desk to the pub on site, to the housekeeping staff are great. The room was...

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Thank Micheal S
Reviewed 1 week ago

We had a wonderful time at The Salem Waterfront Hotel. Right from check-in, the front desk person was kind, professional, and welcoming. The room was beautiful, and clean. We used all of the amenities, swam in the pool, exercised in the fitness center, drank in the pub. All staff members were warm and friendly. The Waterfront really made our stay...

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Thank Karen A
Reviewed 1 week ago

The hotel is in a perfect location to explore Salem. Our check-in was quick and easy even though we came hours before normal check-in time which was extremely nice of them. The room was neat and clean but nothing spectacular enough to justify the price. Unfortunately, our room was also located next to the fitness center which was just bad...

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2Thank Karen W
Troy, New York
Reviewed 2 weeks ago

Nice hotel but we had a staff member just walk in the room unannounced. I couldn't understand a word he was saying other than something about the fan in the bathroom and he was there to see if it was working. I had just gotten out of the shower and my wife was still in bed! When mentioning this during...

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Helpful?
1Thank megaman5361
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear megaman5361, Thank you for bringing these issues to my attention. I will most certainly speak with my maintenance team regarding your experience. As you can see from our page on Tripadvisor, your comments are not typical of the service we strive to provide for our guests. I invite you to contact me directly so that we may speak further...

North Bergen, New Jersey
Reviewed 2 weeks ago via mobile

Wonderful stay in the middle of everything in Salem, great accomadations and staff.All points of interest are easily accessed from here most in walking distance even for us greying types. The robes are a nice touch for the poil visit.

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Thank 707070bond
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear 707070bond, I couldn't be happier to hear of your experience here at the Salem Waterfront Hotel. I'm glad to know that you found everything to be convenient to the Hotel and that our staff was ready to assist you at every turn. I hope we have the opportunity to serve you again soon. Warmest Regards, David Cooper Front Office...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 

Additional Information about Salem Waterfront Hotel & Suites

Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Region: United States > Massachusetts > Salem
Price Range: ₹ 13,087 - ₹ 22,157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Salem Waterfront Hotel & Suites staff and other travellers.
8 questions
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England
Keeseville, New York
1 month ago
Hartford, Connecticut
5 months ago

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Questions? Get answers from Salem Waterfront Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the front of the hotel. Great view of the city.”
karenaL3160BH, 11 Apr 2017 | Read review
“Make sure you are not near the fitness center”
karenwP6991LP, 10 Apr 2017 | Read review
“It is a good location for the area.”
megaman5361, 7 Apr 2017 | Read review
“This is a modern facility which should meet the needs of most visitors.”
DaveN519, 1 Apr 2017 | Read review
“Corner suites are large and sunny”
qtiplou, 4 Mar 2017 | Read review
5 of 5