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Hawthorne Hotel

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#1 of 3 Hotels in Salem
Certificate of Excellence
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1 room 2 adults 0 children
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Hawthorne Hotel
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1,903 Reviews from our TripAdvisor Community

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Showing 1,880: English reviews
Vineland, New Jersey
Reviewed 25 August 2014

Our family spent a night in room 626. Got a quiet peaceful night of sleep. The room itself was a very nice size. The bathrooms and elevators will seem small too many visitors, but this is an older that appears to have been well maintained. The hotel staff was very friendly. The hotel is within walking distance of all attractions...

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Helpful?
Thank RJ1710
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear RJ1710, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the Hawthorne’s history. As you noted, we do our best to maintain our charming atmosphere while still providing a high-quality environment that accommodates the modern needs of our guests. We hope to welcome you back again soon....

Houston, Texas
Reviewed 24 August 2014 via mobile

EVERYONE at this hotel was happy friendly and very helpful and knowledgeable about the city and surrounding towns. I would definitely stay here again. Room was cozy and very comfortable. The lobby was warm and inviting. Coffee and water available ALL day. Did not eat at any of the restaurants.

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Helpful?
Thank Mmannke
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mmannke, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that our staff was accommodating and helpful as you planned your time in Salem. There is so much to do around town and in the North Shore area—I hope you had a lovely time! In addition to complimentary coffee available...

Aventura, Florida
Reviewed 23 August 2014

I stayed at the Hawthorne for my brother's wedding in February, 2013 (Sorry, TripAdvisor doesn't allow me to go back that far). It was the first time in a very long time that I stayed in a hotel in MA. The hotel is right down the street from the Salem Witch Museum, and is walking distance from shops, restaurants, House...

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Helpful?
Thank DannyA3579
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear DannyA3579, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed your stay with us and hope that your brother’s wedding was just as wonderful. As a historic hotel, we take pride in our unique atmosphere, and so I’m glad that this added to the enjoyment of your visit. As you mentioned, the Hawthorne is...

Jersey Shore, New Jersey
Reviewed 23 August 2014

Location, Ambiance, Historical Value, Cleanliness, Quality, Charm, Value, Elegance, Amenities, Comfort ... CHECK! And above & beyond this hotel excels in it's HOSPITALITY! I've travelled the world over (several times!) & have stayed in hotels too numerous to count--NOwhere have I enjoyed the courtesy, integrity and genuine warmth that my wife and I received at the Hawthorne. Mia at the...

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Helpful?
Thank Gary R
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Gary R, We are just overwhelmed by your wonderful review! I’m so pleased that you enjoyed your stay with us, and that our team members made such a strong impression. We take great care to choose staff who we know share our belief that we are not in the hotel business but in the hospitality business. I will be...

Norwood, Massachusetts
Reviewed 22 August 2014

We stayed 1 night in a suite. The hotel is charming and elegant. The suite had a bedroom and separate living room with pullout couch. There were nice flat screen tv's in both rooms. room service nachos were awesome! The bathroom has a door into the bedroom and a door into the foyer. The windows are very large and look...

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Helpful?
Thank GreenFoody
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear GreenFoody: Wow, thank you so much for the excellent review. We do sincerely appreciate your taking the time to write in such detail, as these kinds of reviews are so helpful to future travelers. Thank you especially for providing enough detail that we can look at the one small negative that you notes, and endeavor to correct it. We...

Cuckfield, United Kingdom
Reviewed 22 August 2014

Spent two nights and thoroughly enjoyed our time. The lobby is a great space to relax in, the room was very comfortable, the breakfasts great value and all of the staff friendly. Kian on the front desk was extremely helpful in explaining the sights to see etc

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Helpful?
Thank Mark H
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mark H; Thank you so much for the lovely review. Clearly you really enjoyed your visit, and we will happily pass along your compliments to our excellent team, especially to Kian. We do feel that we work hard to create a warm and comfortable atmosphere, so it is very pleasant when we see that effort recognized. We look forward...

Great Barrington, Massachusetts
Reviewed 21 August 2014

The hotel is within easy walking distance of most of the Salem attractions and near the Salem common. The location is easily the best thing about this place. Their parking is in a lot next door - no one offered at any time to help with the luggage - not a problem for us, but just to warn you. Front...

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1Thank wywyno
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear wywyno: Thank you for taking the time to share your perspective of a visit to the historic Hawthorne Hotel. While we do get many rave reviews, it appears that yours is not one of them. It will perhaps help you to know that we are embarking on a project to replace all of the mechanisms in the heating/cooling system...

Clinton Township, Michigan
Reviewed 21 August 2014

It's dated but very clean! The staff was nice! We ordered room service and ate downstairs. The food was great! And the service even better. Everything was within walking distance.i would highly recommend!

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Thank TBBright
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear TBBright, Thank you for your review of the Hawthorne Hotel. You touched on so many of the reasons we believe our Hotel is the perfect place to stay in Salem, including our ideal location in historic downtown Salem, our welcoming service, and our two excellent in-house restaurants. I’m pleased you enjoyed so many aspects of your stay. We hope...

The Woodlands, Texas, United States
Reviewed 20 August 2014

The Hawthorne Hotel is a beautiful historic hotel that is the perfect place to stay while visiting Salem and surrounding communities. Clean. Friendly Staff. Great Location for walking. Pet friendly. Priced affordable.

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Helpful?
Thank Janice W
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Janice W, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us and appreciate your touching on so many of the Hawthorne’s great qualities. We agree that our central location in historic Salem makes the Hawthorne the ideal place to begin exploring the many great attractions our city has to offer. I...

Newburgh, United Kingdom
Reviewed 20 August 2014

Conveniently located in the middle of Salem with on-site parking. A beautiful old hotel with comfortable public areas and restaurants. Our 6th floor room was quite small but perfectly adequate, quiet, comfortable and clean and with a great view of the town. The staff were extremely helpful. Some nice little touches such as ice cold lemonade freely available in the...

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Helpful?
Thank martynandmargaret
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear martyandmargaret, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and appreciate your many compliments for our rooms, staff, and for the little touches (such as the lemonade and complimentary parking) that we know make our guests feel truly welcome and comfortable in our Hotel. I’m glad that you also took...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: ₹ 10,472 - ₹ 15,255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, higher up floors are quieter”
angisk2016, 17 Apr 2017 | Read review
“ask about view and bed size...the old-world charm includes some smaller rooms.”
hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
, 29 Dec 2016 | Read review
5 of 5