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Hawthorne Hotel

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#1 of 2 Hotels in Salem
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Hawthorne Hotel
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1,892 Reviews from our TripAdvisor Community

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Showing 1,869: English reviews
Sterling
Reviewed 12 October 2014

Beautiful, but I was in room 325 which was beautiful and huge, but apparently haunted! I couldn't sleep because I was afraid of the "hands that touch you"! The Hawthorne is in the perfect location to enjoy Salem, though! I would highly recommend this hotel.

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Helpful?
Thank Ckiernan1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Ckiernan1, We are so happy that you appreciated the beauty of the Hawthorne Hotel. That coupled with our excellent location definitely make the Hawthorne a must-stay hotel for any visit to the North Shore of Massachusetts. We are so sorry that you heard something that just has not been proven true about any room in the Hawthorne Hotel. Try...

Chelmsford, England, United Kingdom
Reviewed 12 October 2014

The room was very big and the bed was huge and comfortable. There was complimentary tea and coffee, which you could get self service from the lobby in the morning. Once the tavern opened you could get them from there, but be aware, you have to get them take out. If you sit in the bar and get a proper...

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Helpful?
Thank Alan B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Alan B, You are definitely correct about our excellent location in Salem. That coupled with our very comfortable beds and high-quality bedding makes a stay at the Hawthorne Hotel one that our guests appreciate over and over again. We do apologize that you encountered some less-than-stellar service in one of our restaurants. I would appreciate learning more specifically about...

Pennsylvania
Reviewed 12 October 2014

Stayed at the Hawthorne last weekend for the second time in 3 years. In this time, the rooms have been renovated which made a huge difference. The hotel itself speaks of elegance as soon as you walk through the doors. Beautifully decorated throughout. Our room was gorgeous and had two bathrooms which was a very nice touch. The beds were...

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Helpful?
Thank kymmywymmy
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear kymmywymmy, Thank you so much for the lovely review. Reviews like yours are so helpful to future travelers to the area. I am so happy to read that you were comfortable in your room. If the chandeliers flickered it could have been because the dimmer switch was set particularly low. It would be so helpful to know what room...

Greenwich, Connecticut
Reviewed 12 October 2014

The Hawthorne Hotel was wonderfully located in central Salem, directly across the street from the Salem Commons - a beautiful site for a morning or evening stroll. We understood that October was a fun month to visit Salem because of the Halloween festivities, but actually, I would recommend visiting the historic town in another month. The hawkers and costumed tour...

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Helpful?
2Thank ASidor1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Asidor1: Thank you for taking the time to write review of our hotel. Unfortunately we are very perplexed by this review because you seem to have really enjoyed your stay at our hotel but you gave us very low marks on everything and we don’t understand why? Perhaps you may have misunderstood the rating code? If you did have...

Sagamore Beach
Reviewed 12 October 2014

I really enjoyed my stay here. I was part of a wedding that was fantastic. The staff was friendly, knowledgable, and helpful. I recommend them for weddings or even just a stay in Salem. I love that they allow dogs too!

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Helpful?
Thank Erin W
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Erin W, What a lovely brief but heartfelt review! Thank you so much for your kind comments. We do have a reputation for doing an excellent job for weddings here at the historic off her hotel. Thank you for noticing. We hope to welcome you and your canine friend(s) back to the hotel someday soon. Warm regards, Juli Lederhaus...

Erin
Reviewed 12 October 2014

If you want to experience the classic charm and character of the lovely town fo Salem, you should stay at the Hawthorne Hotel. It is so lovely, the staff so accomodating, wonderful restaurants, and such charm everywhere you look. I have been visiting there for 13 years and each time it go it is like going home. I look forward...

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Helpful?
Thank Sheila B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Sheila B: Wow! No one can give us a higher compliment than to come back every year for 13 years and to say that it feels like going home. We sincerely appreciate your kind comments about our accommodating staff, our terrific restaurants, and the abundant charm that is all around us. We look forward to welcoming you back to...

North New Jersey
Reviewed 11 October 2014 via mobile

My best friend and I have always wanted to stay at this hotel since we started coming up to Salem before husbands and kids. We finally decided to book it for one night this October. Sadly because of the price per night and minimum stay requirement if your trip includes a Saturday, we could only afford to do a Friday...

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Helpful?
Thank TheSpaz
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear TheSpaz: Thank you so much for taking the time to tell us about your visit to Salem this October. We really wish that all of our guests could consider coming in almost any other month than October when our rates are the highest, the traffic is the worst, and there is such a demand for services everywhere. I can...

Buckeye, Arizona, United States
Reviewed 11 October 2014

I booked here because the hotel I was referred to was booked solid. It was a little penny from heaven. This place is clean, beautiful, quaint. The staff was professional and very friendly, not fake. I went for an overnight with my best friend to check out the holiday festivities because, of course, Halloween is the most exciting time of...

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Helpful?
Thank LisaS617to623
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear LisaS617to623: Wow! What a great word picture you painted for a future traveler to the Hawthorne Hotel! Thank you so much for sharing all of the details of your trip right down to how easy it was to get to Logan Airport from the Hawthorne Hotel. We are so happy that you enjoyed virtually every aspect of your stay,...

Monson
Reviewed 11 October 2014

Beautiful cleany room. The staff was amazing, very friendly and helpful. The location of the hotel is great and the tavern was nice, it was great to sit by the fireplace and relax with a nice glass of wine, great atmosphere.

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Helpful?
Thank Michelle D
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Michelle D: There is probably no better place in Salem to sit and enjoy a nice glass of wine than in front of the fireplace in our Tavern on the Green. You certainly found just the right spot to create a wonderful memory! Thank you so much for pointing out the cleanliness of our rooms and the friendliness of...

Mississauga
Reviewed 11 October 2014

This is a great hotel. Lots of history and charm. The staff are friendly and helpful. We stayed 4 days at the beginning of haunted happenings and the hotel is in the middle of the action. Everything is within walking distance. Wonderful experience would stay here again in a heartbeat.

Review collected in partnership with this hotel
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Helpful?
1Thank Tracy B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Tracy B: What a sweet little review! While your review may be succinct, you definitely hit upon all of the attributes that make a stay at the Hawthorne Hotel special. Thank you so much for writing this. I’m sure it will be helpful to feature travelers, and we look forward to your return. Warm regards, Juli Lederhaus General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Region: United States > Massachusetts > Salem
Price Range: ₹ 10,235 - ₹ 15,971 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Travelocity so you can book your Hawthorne Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask about view and bed size...the old-world charm includes some smaller rooms.”
 of 5 bubbles hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
 of 5 bubbles 806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
5 of 5