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Westin La Paloma Resort and Spa

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#15 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
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2,629 Reviews from our TripAdvisor Community

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Showing 2,603: English reviews
Phoenix, Arizona
Reviewed 2 days ago NEWvia mobile

Great Tucson hotel. If you're looking for a resort fairly close to the university and shopping/dining, this is the place. Have been staying here since 1994. Outstanding views, renovated rooms and great golf.

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Helpful?
Thank will c
Tamarac, Florida
Reviewed 3 days ago NEWvia mobile

From the moment you arrive you a greeted with a great smile. As you walk through to the reservation desk you feel like you are entering a palace. The check in process is quick and smooth. When I arrived in my room what a breath taking view. The room is extremely clean and the beds are so comfortable. The hotel...

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Thank NatselMGMT
Denver, Colorado
Reviewed 5 days ago NEW

This is a large and very beautiful resort, spread out over several buildings. We were in town for a football bowl game and chose to stay here because it was one of the official team hotels. Pros – The lobby bar was massive, and it was a great place to hang out with a large group. Bar service was excellent!...

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1Thank Michael B
Washington DC, District of Columbia
Reviewed 1 week ago NEW

Really enjoyed my stay at this beautiful property. You can't beat the location by the Catalina mountains and the setting makes you feel at one with nature. Now, as a resort, you'll pay higher prices than at city hotels, but I don't think you will be disappointed. I noticed that several have complained about the service, but I found the...

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Helpful?
Thank JCJD2
Phoenix, Arizona
Reviewed 1 week ago via mobile

Located at the base of the Catalina Mountains, this resort was more then satisfactory for an overnight stay to meet friends....the room was located in one of the outer buildings,was outfitted very modernly,and was roomy and comfortable....the front desk staff were friendly while staying professional.

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Helpful?
Thank treese l
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your wonderful comments regarding your most recent stay. We are glad to hear that you were able to enjoy our magnificent view of the Catalina’s as well as our many other amenities. We look forward to seeing you during your next stay with us. Be Well, Jim Morrissey- General Manager

Flagstaff, Arizona
Reviewed 1 week ago

We had a board retreat here that was comfortable and we were well taken care of. I have been here a number of times for large conferences, but this was my first smaller meeting. The front desk was very helpful and we barely realized the staff was there during our meeting, which shows how well they worked. The room was...

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Helpful?
Thank Brandon K
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your 5 star review and your comments regarding your stay. On behalf of our wonderful team, I am pleased to hear your meeting went smooth and your stay was rejuvenating. I will be passing along your comments to our Engineering team to correct the leak in that room. Thank you for your continued loyalty. We look forward...

Silver Spring, MD
Reviewed 1 week ago

Truly a beautiful property with walking paths, pools, fountains and tennis courts. It's a resort, so you'll pay resort prices- this also extends to the on property Starbucks kiosk - and facility fees. My main gripe is with the housekeeping staff. One day they cleaned the room, but didn't make the bed. Another day they left coffee packets, but no...

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1Thank Skaternerd
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

On behalf of our team, my apologies on behalf of your stay and experience with housekeeping. I will be sharing your experience with your leadership team to ensure our housekeeping team is providing quality service for you and other guests. Please feel free to reach out to our accounting team for assistance in receiving the proper adjustments (520-742-6000). I do...

Chicago, Illinois
Reviewed 1 week ago

I was surprised at the amount of things that went wrong during our 7 night stay in 2 rooms! We were very disappointed and do not plan to go back to the Westin La Paloma. There seemed to be little if no communication between the staff and management.

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1Thank LKH222
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

On behalf of the team, I apologize that your experience was not to your expectations. Our leadership team would like an opportunity to hear additional details of your stay so we can work towards some form of resolution. We would also like to be able to share your experience with our associates so we are able to ensure your expectations...

Los Angeles, California
Reviewed 1 week ago

You could do worse than the Westin La Paloma, but it would take effort. The resort squanders an embarrassment of riches with regards to its location at the base of the Catalina Mountains. The resort is large, and while mildly dated, is luxurious befitting the Westin flag, and effectively blends into the surrounding desert foothills. Generally speaking, it’s a beautiful...

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Helpful?
2Thank Mark I
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

First I would like to thank you for your honest commentary regarding your recent stay with us. I will be sharing your review with our leadership team. It’s clear there are areas where we could have provided much better service, and I appreciate the opportunity to improve. I look forward to a chance to ‘WOW’ you with our signature customer...

New York City, New York
Reviewed 2 weeks ago

Great options at this hotel spa and center for swimming, running, dining, workouts and tennis. We had a little issue with the green option as they forgot to service our room at all on 2 occasions. Not a big deal but we expected more. Hopefully they get that working well in the future.

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2Thank worldtravelerT1820IO
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your candid review of your stay. I will be sure to relay your experience with our leadership team. We do hope that you will give us another opportunity to recreate a relaxing and rejuvenating experience for you that not only meets your expectations but exceeds them. We welcome that opportunity whenever that may be. Be Well, Jim...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: ₹ 12,629 - ₹ 27,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Green Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked a busy highway. Make sure to ask for a room facing the mountains or pool!”
 of 5 bubbles meblake, 12 Jan 2017 | Read review
“Outlying buildings are distant from main clubhouse and spa facilities. Ask about the bathtub; the one in our room was made for an Elf.”
  • The
 of 5 bubbles 533marki, 4 Jan 2017 | Read review
“we liked level 2 so we didn't have to use the stairs”
 of 5 bubbles worldtravelerT1820IO, 3 Jan 2017 | Read review
“ask for room by pool”
 of 5 bubbles 565russellm, 3 Jan 2017 | Read review
“If accessibility is an issue for you, mention it at registration. It is a spread out resort, many steps and inclines/declines to negotiate.”
 of 5 bubbles AZFan, 2 Jan 2017 | Read review
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