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Westin La Paloma Resort and Spa

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#16 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
Westin La Paloma Resort and Spa
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2,718 Reviews from our TripAdvisor Community

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Showing 2,691: English reviews
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San Diego, California
Reviewed 2 days ago NEW

We stayed at the Westin La Paloma while moving from Florida to California in January 2017. It was by far the nicest hotel we stayed at during our 5+ day trek along I-10 and the best of all--it allows pets! The property was absolutely beautiful, and we felt like valued SPG members from the moment we arrived (a big difference...

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Helpful?
Thank Taylor G
Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017

I visit Tucson at least once a year to visit the gem and fossil show. I am a loyal SPG member and try to stay in Westins. Last visit this property was somewhat disappointing but I decided to try them again this year. They were much improved and the service was excellent - much better than before. The only weakness...

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1Thank Charles R
About Hotel's Favourite Review
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your experience and your 5-Star review. I am pleased to hear that you decided to come back this year and we were able to exceed your expectations. We certainly look forward to your next stay with us. Stay Well, Jim Morrissey-General Manager

Los Angeles, California
Reviewed 2 days ago NEWvia mobile

Nice property, great pools and gym, nice room. Pity housekeeping standards so sloppy. We found a ness (food or vomit) on our door mat when we arrived. Feeble and unsuccessful attempt by staff to clean it the next morning. Garbage in the flower bed on the balcony including a ton of cigarette stubs. Coffee cup left on the balcony the...

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Helpful?
Thank BetondBoundary
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your recent experience. I would like to apologize on behalf of our housekeeping and front desk teams that we did not meet the high expectations you have and our even high brand standards expected when staying with us. Your comments and concerns regarding housekeeping, as well as those regarding our resort service...

Redondo Beach, United States
Reviewed 5 days ago NEW

Our room was well appointed and overlooked the Golf Course. The Pools, especially swim up bar had great drinks and food offerings. Employees at the resort are extremely accommodating and friendly. Is a great place to stay

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Helpful?
Thank nelsonz489
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your experience with us. We are so pleased to hear that you were able to enjoy the views from your room as well as a few of our many rejuvenating amenities, like the very popular swim up bar. We pride ourselves in delivering five-star service within an enticing and beautiful property. From...

Tucson, Arizona
Reviewed 5 days ago NEW

Ok, first of all our kids just love hotels because, well they are kids BUT this hotel is fabulous. Even in the middle of Tucson winter we could jump in each and every pool and despite some being a little 'colder' than others and the hot tub preferred by the older folks we still enjoyed it! The staff is very...

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Helpful?
Thank chunt1313
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your outstanding experience with us. We are so pleased to hear that you and your family were able to enjoy our many refreshing amenities. We take great pleasure in providing every guest with a fun filled stay and superb guest service. I will be sure to share your comments with our leadership team so that we...

Scottsdale, Arizona
Reviewed 1 week ago via mobile

Ran down for a quick weekend getaway with my husband. Thank you, Westin La Paloma, for an absolutely lovely weekend. Great room 574 with a beautiful mountain view from the patio. Close to the pools, which was great, but this room was also super-quiet. We ate at Contingo, and it was delicious, and also had great room service for breakfast....

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Helpful?
Thank ifyouhavehalfabrain
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your outstanding experience. We take great pleasure in providing you with outstanding guest service and a truly rejuvenating experience and are very happy you were able to enjoy the breathtaking mountain views from the patio. We appreciate you choosing to stay with us and look forward to seeing you again soon. Stay...

Reviewed 1 week ago via mobile

Absolutely my favorite staycation destination here in Tucson. The staff are extremely kid friendly, and the kids club staff there are the best!!! They had s'mores, cookie decorating, several egg hunts throughout the day, they had the easter bunny and many other fun activities. It's perfect for families, adults can relax while the kids have a blast in the pool....

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Thank Nicole G
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking some time to let us know about your experience and for your outstanding 5-Star review! We are so pleased to hear that you and your family were able to enjoy our many family friendly amenities such as our Westin Kids Club and the Sabino’s Grille and swim up bar during the Easter Holiday. We pride ourselves...

Boston, Massachusetts
Reviewed 1 week ago

My wife and I visited the Westin La Paloma for 9 days as we always do in March. We have stayed at this hotel many times and were looking forward to enjoying an escape from the snow, relaxing by the Adult Pool and visiting some of the local attractions. This visit started out a bit rough when the room we...

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Helpful?
Thank Stone13
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you so much for your wonderful 5-Star review and more importantly for your continued loyalty to The Westin La Paloma. It is a true pleasure having you stay with us and pleased to hear that we can provide you with exceptional customer service and hospitality. We do deeply apologize for the inconvenience of having to change your room mid-stay...

Scottsdale, Arizona
Reviewed 1 week ago

I recently returned to La Paloma for a very large 3 day Conference. The minute I drove up to the property and was greeted by Dexter, it was apparent that guest service was the priority of the entire staff. Everyone seemed to remember your name and had a CAN DO attitude for any request, despite the fact that a convention...

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Helpful?
Thank TravelerF2816UE
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

We appreciate you taking the time to give us your wonderful feedback about your recent stay. We are so pleased to hear that Dexter and the rest of our team was able to make your stay during your conference seamless with outstanding guest service. We appreciate your loyalty and certainly look forward to seeing you again soon. Be Well, Jim...

Toronto, Canada
Reviewed 1 week ago

The Hotel as a resort is outstanding with the facilities are first rate, the setting spectacular nestled at the foot of the Santa Catalina Mountains and recreation area unbeatable. The service however leaves a lot to be desired. We stayed there in March and with above normal temperatures prevailing made full use of the pool facilities and found them first...

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Helpful?
Thank Brian E
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear that you were able to indulge in our 5-pool oasis and enjoy our captivating view of the Santa Catalina Mountains. I do apologize on behalf of our operations team that your room was not regularly cleaned at an earlier time of day. Please...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: ₹ 9,918 - ₹ 23,726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
42 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that overlook the Golf Course were quiet with great views”
nelsonz489, 20 Apr 2017 | Read review
“Large property so if you have mobility issues get a room near the lobby.”
Stone13, 17 Apr 2017 | Read review
“try for a higher floor room, as a view of the city would be very nice. Top floor will not have footstep noise”
BrianE91, 14 Apr 2017 | Read review
“Golf course side was quiet, probably quieter than rooms facing the pools.”
Hoopsr, 11 Apr 2017 | Read review
“Ask for a top floor. Rooms with mountain views would be spectacular, but pricey.”
CTGirl2013, 5 Apr 2017 | Read review
5 of 5