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Comfort Suites at Tucson Mall

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Traveller (53)
Room & Suite (29)
Dining (15)
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Overview
  • Excellent28%
  • Very good37%
  • Average24%
  • Poor9%
  • Terrible2%
Travellers talk about
“auto mall”(6 reviews)
“yogurt”(9 reviews)
“trouble turning”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
There are newer reviews for Comfort Suites at Tucson Mall
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44
29
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3
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35
44
29
13
3
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All reviewsauto mallyogurttrouble turningfiberglass tubroom coolhot and cold itemsbasic hotelseparate sitting areahandicap roomslept like a babypresidential suitesized roomcontinental breakfastchoice hotelsoracle roadrooms were very cleanthe hotel staff
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41 - 45 of 124 reviews
Reviewed 22 June 2016

Could be a nice hotel but they do not keep things working or fix them when you point problems out. Stayed for 6 nights. First night fire alarm sounded twice during the night! Next day found out no hot water to the sink. Notified maintenance...More

Thank J4028FFbrucel
Response from SueAnn L, Manager at Comfort Suites at Tucson MallResponded 24 June 2016

Dear Guest, We appreciate the time you took to give us your honest feedback about your experience at our hotel and we are truly sorry we disappointed you in so many ways. Our maintenance team has resolved the problems you experienced in your guest room...More

Reviewed 13 June 2016 via mobile

Comfort Suites isn't my first choice, but this hotel was close to the location where I needed to be for the weekend. Staff was friendly. Rooms are a bit small and the bathrooms could be updated. The room was clean and breakfast was good. However,...More

Thank Sandie83
Response from SueAnn L, Manager at Comfort Suites at Tucson MallResponded 14 June 2016

Dear Sandi83: Thank you for taking the time to write a review regarding your experience at our property and thanks for giving Comfort Suites a try! We are very sorry that we did not exceed your expectations during your stay. Finding breakfast closed early on...More

Reviewed 26 April 2016

This place is fantastic! They not only allow pets but charge a small one time fee. Comfort Inn suites does a terrific job all over the country, but this place is so handy to shopping and great restaurants.

Thank Carol S
Reviewed 22 April 2016

This is a sweet, clean, friendly hotel within blocks of shopping, great restaurants, and even a local Sonora Dog! Which I recommend you try! The rooms are clean, and appointed with freezer, fridge, microwave, coffee, blow dryer, and iron. Everything you need for comfort including...More

Thank GA B
Reviewed 19 April 2016

We were given a room with an air conditioner that did not cool and the bathroom had a blood smeared on the shower curtain and door frame. The hotel staff moved us to a clean room with a working air conditioner, but was missing a...More

Thank Judi H
Response from SueAnn L, Director of Sales at Comfort Suites at Tucson MallResponded 21 April 2016

Dear Judi, Thank you for your feedback. We are so disappointed to read about your experience at our hotel! Please accept our most humble apology! We are currently using your review as a training document for our entire team. We are so much better than...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Hot Tub
Details
Price range
US$ 84 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 84 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (53)
Room & Suite (29)
Dining (15)
Pool & Beach (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"It's so quiet, I don't think it matters."
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"Just ask for a room with a beautiful view."
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"We always request a top floor room so there is no one above us."
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"Avoid room 307"
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