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Crossland Economy Studios - Tucson - Butterfield Drive

80 reviews
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Traveller (3)
Room & Suite (7)
Overview
  • Excellent21%
  • Very good10%
  • Average15%
  • Poor20%
  • Terrible34%
yesterday
“Very poor cleaning, otherwise”
14 Dec 2017
“Artist”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)Write a Review
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31 - 35 of 76 reviews
Reviewed 31 January 2015

Don't stay here , I'm stuck here for the night hoping to find amother hotel tomorrow dirty, nasty smell, broken tv, no iron, broken and dirty fridge, dirty toilet stay away from here, went downstairs to ask for help on getting the room sprayed with...More

3  Thank Antonio G
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 6 February 2015

Antonio - Thank you for bringing this to our attention. The condition of your room that you described is unacceptable. Please accept our most sincere apologies. We will work with our housekeeping and maintenance staff to ensure your experience is not repeated. We will also...More

Reviewed 14 January 2015

Very impressed with the service of the front desk clerk named Jonathan. He went above and beyond to accommodate our stay. We had trouble with our first room and he assisted us with getting a new room and was very helpful. Jonathan had very great...More

Thank B_Denise04
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 22 January 2015

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments about our staff. It is so great to read that Jonathan went above and beyond to make your stay a great one. I will...More

Reviewed 7 December 2014

We had a mishap with our car in Tucson and ended up having to stay a couple of days and were lucky enough to find this place. We were thoroughly pleased with our experience here. It all started with a young man named Jonathon. he...More

Thank horizontransport
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 11 December 2014

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay with us. Also, thank you for your kind comments about Johnathon, he is truly an asset to our team....More

Reviewed 2 August 2014 via mobile

The manager was kind of friendly because we needed to check out on short notice and he let us, after arguing of course. The house keeping lady was rude and when we got to the hotel the toilet and shower were extremely dirty. They never...More

Thank Nicole C
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 5 August 2014

Nicole - We received a copy of your review, and wanted to take a moment to personally respond. It upsets us to hear that our housekeeping staff was rude and that your bathroom was found dirty upon check-in. We are sorry for your experience. We...More

Reviewed 17 May 2014 via mobile

When we checked in they gave us keys to a room on the 3rd floor. As we approached the room we noticed a rag in the window and the curtains were tore up. I opened the door and it looked like a maintenance closet no...More

4  Thank desilvaj
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 21 May 2014

Thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you experienced during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 39 - US$ 55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 39 - US$ 55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available
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Traveller (3)
Room & Suite (7)
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"find a different hotel if you can"
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"Consider other properties within the price range."
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"Avoid this property!"
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"Stay on the 2nd or 3rd floor so there aren't as many "elephants" walking around above you.."
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