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DoubleTree Suites by Hilton Hotel Tucson - Williams Center

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DoubleTree Suites by Hilton Hotel Tucson - Williams Center
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187 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Las Cruces
Reviewed yesterday NEW

I loved the layout of the hotel. The pool was heated to an amazing temperature for January. Our tournament was cancelled, so we let our girls swim. The breakfast was good and all of the staff was so friendly. A really nice feeling. The rooms are huge, plenty of space. Our only problem was the room odor. It smelled like...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank boxrmk
San Jose
Reviewed 2 days ago NEW

I am EXTREMELY UPSET over a fraudulent charge that has incurred on my bill. I was charged $10.70 for a liquor charge made at the Los Arboles Bar & Grill that I DID NOT MAKE. How does this happen when normally if a room charge is made, the hotel staff involved with the transaction checks the ID of the person...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T2730JFantoniog
Scottsdale, Arizona
Reviewed 5 days ago NEW

Tired property with some atempts at updates. This used to be a embassy suites from the appearance. First doubletree ever that didn't offer omlettes on the breakfast. Barely hitting the mark for the brand promise. Had a room that was smoked in... seemed that reluctantly was switched. Note to all hotels... penalize those who smoke in non smoking rooms and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Starrsm
Management response:

Dear Starrsm, I very much apologize for the smell of smoke in your room while visiting us recently. As we are a 100% smoke free hotel I agree with you, hence we have and will apply smoking fees to those guests that do not follow the non-smoking policy in the room. I will share your comments with our housekeeping director...

Flagstaff
Reviewed 2 weeks ago

Picked this location because of the center of town, layout of property. rooms more than accommodated our wedding guests. We had 30 rooms combined, all the guests were happy. Check in and out a breeze. The staff in the restaurant went out of their way to insure that all guests were happy with the complimentary breakfast, walking around with refills...

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Helpful?
Thank Rim2RimFlagstaff
Management response:

Dear Rim2RimFlagstaff, Thank you so much for the great review! We were thrilled to have you all as our guests and so glad to hear that everyone was happy with their stay. We hope to see you back soon, if not in a group setting then individually on your next visit to beautiful Tucson. Happy New Year to all!

Reviewed 2 weeks ago

My wife and i and our 4 sons always stay at a Hilton property due to the size of our party. We have always had good experiences with the Hilton brand, and this property did not disappoint and rather solidified my resolve to reply on Hilton for my families travel accommodations. On this trip we stayed 4 nights. This hotel...

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Helpful?
Thank Randy W
Management response:

Dear Randy W, Thanks for the great review, sounds like everyone had a good time! Hope to see you back soon on your next visit to Tucson. Happy New Year to you and your family!

Phoenix, Arizona
Reviewed 2 weeks ago

Great Central Tucson Location, updated and clean suite sized rooms. Helpful staff. Looks like this was an Embassy Suites at one point. Breakfast was included and was average, nothing special. Nice leisure areas outside to loung

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Helpful?
Thank digodell
Management response:

Dear digodell, Thanks for the great review, we appreciate your visit with us and hope to see you back sometime soon. Sorry to hear that breakfast was jus average, but we will be looking at that to see what we can do different. Have a great New Year!

San Antonio, United States
Reviewed 2 weeks ago

Check in was great, I booked the 2 bedroom suite for our family of 6. The room was so spacious, beds were comfortable, my 2 big teenage boys had the pull out bed and they said it was comfortable and they both fit. I had the best sleep at Double Tree, my entire family gave it a thumbs up. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 681audreyr
Management response:

Dear 681audreyr, Thanks for the great review! Glad to hear you and the family had a nice visit with us. We hope to see you back real soon on your next visit to Tucson. Happy holidays to you and your family!

Salmon Arm, Canada
Reviewed 3 weeks ago via mobile

Clean and updated suites in this former Embassy Suites property. A nice pool and hottub in the surrounded courtyard. An on site restaurant that does room service and probably the best baked cookies ever

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Helpful?
Thank Dwaynev
Management response:

Dear Dwaynev, Glad to hear you loved our cookies! We love them too in moderation :) We hope to see you back in 2017, we have so much sunshine to share with our Canadian friends as well as cookies of course! Thanks for the great review and Happy New Year to you!

Kansas City, Missouri
Reviewed 3 weeks ago

Do not. I repeat do not eat in the restaurant. Ask ahead of time if the plan to do maintenance because no one knows what is going on. They left a note on the door the night before about draining the pool ( nothing about trimming trees above our heads at 8sm)then scribbled the dates out and put the next...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F8503CT
Montreal, Canada
Reviewed 4 weeks ago

The hotel and the staff were great! The hotel was close to many good restaurants and shopping. Complementary breakfast was great! We were pool side, which was very nice. I would prefer upper levels for next visit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank H1775VVkevinm
Management response:

Dear H1775VVkevinm, Thank you for the great review! Our employees strive to give the best guest service possible everyday and we are thrilled to hear you enjoyed your stay with us! Happy holidays to you and we hope to see you back real soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Hotel Tucson - Williams Center, is conveniently located in mid-town Tucson, Arizona, and is ideal for leisure travelers and families. With numerous restaurant and shopping options within walking distance, this delightful hotel acts as the perfect base for taking in the sights and attractions that the area has to offer. Receive one of our signature, freshly-baked DoubleTree cookies when you check-in. Relax in the charming lobby with comfortable seating, business center and information area, where our friendly and knowledgeable staff members will assist you in any way they can. A hotel shuttle is available to Tucson International Airport. Each of the spacious, newly-renovated two-room suites at this Tucson, AZ, hotel feature comfortable bedding, complimentary WiFi, two TVs and a separate living room with a pull-out sofa bed and well-lit work space. Prepare a meal in the galley wet bar area, which features a microwave, refrigerator and coffeemaker. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Tucson - Williams Center

Address: 5335 East Broadway Boulevard, Tucson, AZ 85711-3703
Region: United States > Arizona > Tucson
Price Range: ₹ 9,822 - ₹ 22,304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Tucson - Williams Center 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Embassy Suites Hotel Tucson-Williams Tucson
Embassy Suites Tucson
Tucson Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Tucson - Williams Center staff and other travellers.
6 questions
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Holt, Michigan
Surprise, Arizona
over a year ago
Akron, Ohio
over a year ago

See all questions (6)

Questions? Get answers from DoubleTree Suites by Hilton Hotel Tucson - Williams Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor made access to pool and restaurant a breeze”
 of 5 bubbles Rim2RimFlagstaff, 9 Jan 2017 | Read review
“Any room here was is nice. All Rooms face center courtyard. Property is in a business district, any outward view as good as another.”
 of 5 bubbles randyw199, 4 Jan 2017 | Read review
“Select a ground floor room.”
 of 5 bubbles TutinsPony, 9 Dec 2016 | Read review
“Farther north means away from the busy street. 3rd (top) floor is quietest.”
 of 5 bubbles jebgirl, 15 Nov 2016 | Read review
“Ground floor is actually 1/2 floor in ground (basement). 2nd floor may be fresher.”
 of 5 bubbles patonfairmont, 23 Oct 2016 | Read review
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