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Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
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1,057 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
yuma, United States
Reviewed 5 days ago NEW

The stay was fine. I was surprised the floor I was on was not a HH floor, since I am an HH member. Perhaps the HH floors were full. Not sure. The room was clean. The food in the restaurant for lunch and breakfast the next morning was good value.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Anne V F
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Anne V F, I appreciate the time you spent to share with us your feedback from your recent visit. I am glad tat your room was clean and you enjoyed the food in our restaurants. I apologize that we were unable to place you on one of the HHonor floors during this stay. Thank you for choosing to stay...

Lake Havasu City, Arizona
Reviewed 6 days ago NEW

Unfair to rate it all in general. Some staff members were great others not so great. Morning staff better then evening staff make bartender on Thursday evening not so friendly. Over all hotel was ok.!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jsoto51
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear jsoto51, Thank you for taking the time to share with us your review from your recent stay. I am sorry that not all of our staff were warm and accommodating. I will work with our teams to ensure that we are providing excellent hospitality to all of our guests. Thank you for choosing to stay with us and we...

Helena, Montana
Reviewed 1 week ago NEW

On a bird watching tour in a group of 8 our stay began on New Year's eve and our schedule involved early mornings and late returns. Check-in was a little hectic with several groups using the restaurants, pool, and front desk. But staff was more than equal to the challenges and were uniformly friendly and always helpful. On 2nd day...

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Helpful?
Thank Daniel E
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Daniel E, I am grateful for the time you took to share with us your honest and gracious critique of our hotel and services. The feedback you provided is a valuable asset to our operation. I am delighted that we were able to have you and your group stay at our hotel. Thank you for choosing to stay with...

Eugene, Missouri
Reviewed 1 week ago NEW

Old, dirty and in desperate need of renovation. We stayed in a casita and it was big but barely useable. The furniture was very old and in poor condition. The sectional sofa was covered in cat or dog hair and was disgusting. Dark unsecured parking lot.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank billyb895
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear billyb895, Thank you for taking the time to share with us your review from your recent stay. I apologize that we did not meet our goal of providing excellent hospitality and comfortable accommodations during your stay. The experience you described is not one that we want our guests to have while with us. I will work with our housekeeping...

Scottsdale, Arizona
Reviewed 1 week ago

I have stayed here countless times for business in Tucson and before that visiting my gf when she was attending UofA. Granted that was over 10 years ago but the rooms haven't changed over that time They have rooms around the pool (my preference as they seem to be larger) however they are exterior corridors which unnerves some people. They...

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Helpful?
Thank DerbyGuy82
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear DerbyGuy82, Thank you for taking the time to share your experiences with us from your previous stays. I am delighted that we have been able to have you as our guest multiple times, but I am sorry that everytime hasn't been a perfect stay. I'm sorry to hear about your experiences with our restaurants. I will work with both...

West Pawlet
Reviewed 1 week ago

We stayed for a night before a K of C event, We were well treated and the staff was alert to all our needs. We had over 300 people at this event and everything went very smooth. It is a beautiful setting and the restaurants were nice with good food and service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank trom62
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear trom62, I want to thank you for sharing your experience regarding your recent visit. I appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am delighted that we have been able to have your group stay with us multiple times over the past few years. It is good...

Reviewed 1 week ago

Hubby and I stayed for four nights between Christmas and New Years. Our room was clean and comfortable. We visited the Cactus Rose for breakfast - average. We also visited the Javelina twice and really liked it! We would definitely stay here again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barbara L
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Barbara L, I am grateful for the time you took to share with us your honest and gracious critique of our hotel and services. The feedback you provided is a valuable asset to our operation. I am delighted that you enjoyed the Javelina Cantina, I will be sure to send your comments to our Executive Chef so he can...

Columbus, Indiana
Reviewed 1 week ago

Considering the price of this hotel plus the increase to gain a view of the city lights, the view of the lights were of neighborhood lights, not city lights and the price representing comforts of pillows and mattress were grossly lacking causing my partner to sleep in a chair all night and pain in my hips and knees due to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 366haroldw
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Tucson - Reid Park, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Dallas, Texas
Reviewed 2 weeks ago

Bathroom needs detail cleaning. Hair in tub area. There were a lot of dust by nightstand. There were a lot of stains in carpet. Need to improve food quality in Restaurant. They could change up breakfast menu. Add green or red peppers to potato. Maybe have sausages instead on sausage links.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank lesaz2017
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Tucson - Reid Park, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the...

Reviewed 2 weeks ago

DT tucson is a mid level double tree. Breakfast is great, and rooms are well kept. My only issue was that the parking for the hotel is shared or not blocked from a near by apartment complex, and those patrons are roaming at night often. No security so that doesn't help. Also be sure to get a room closer to...

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Helpful?
1Thank mikei761
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear mikei761, I want to thank you for taking the time to share your thoughts from your recent stay. We value the feedback we are given from our guests. I am sorry that the location of your room was not in your ideal spot, I hope your next stay we can better match your preferences. We do have security on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Javelina Cantina
Javelina Cantina
Cuisines: Mexican, American, Bar, Southwestern, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 

Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Region: United States > Arizona > Tucson
Price Range: ₹ 7,709 - ₹ 11,188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Tucson - Reid Park staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Tucson - Reid Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms have good access to pool, parking, and lobby”
 of 5 bubbles 75DanielE75, 11 Jan 2017 | Read review
“Stay toward the front, where your car is not near the apartments”
 of 5 bubbles mikei761, 3 Jan 2017 | Read review
“You don't need to upgrade for the mountain view.”
 of 5 bubbles henryc949, 28 Dec 2016 | Read review
“Rooms that face west.”
 of 5 bubbles ktbaja, 15 Dec 2016 | Read review
“Join the "Honors Program". Large comfortable rooms, really small suites.”
 of 5 bubbles I9521DJmarkd, 7 Dec 2016 | Read review
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