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Desert Diamond Casino Hotel

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172 Reviews from our TripAdvisor Community

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There are newer reviews for Desert Diamond Casino Hotel
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Showing 171: English reviews
Reviewed 15 April 2015

Thank you, Desert Diamond, for extending the "Tribute Card" offer to Veterans. A friend told me about the promotion so I stopped by and signed up. The Tribute Card gives Veterans one free night per month for a year. Since the hotel is less than three miles from Tucson International Airport, it is a good deal for those nights before...

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3Thank P7993AUdavidd
CHMoore, Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your recent comments concerning the smoke in the casino.. I do apologize for the inconvenience of our tobacco smoke situation during your visit. We truly value your comments as we wish to have all of our Guests comfortable in our Casino environment. While we have made some modifications to our mechanical systems, we have not thoroughly completed...

Chicago, Illinois
Reviewed 9 April 2015 via mobile

We were very disappointed with our stay here! Thank God it was only for 1 night! It's our first time in Tuscon and I think it left us with a bad taste in our mouth. Especially after we just visited Scottsdale, Tempe, and Phoenix. The best part of the hotel was the pool area. It was actually nice. The elevators...

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2Thank Nadine R
CHMoore, Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your review of our hotel. I would like to apologize on the condition of your room. I have spoken with Executive Housekeeper and she stated this was not standards. She is addressing this issue with her team. As for the vanities, our facilities department is working very hard to refurbish all of the vanities with water damage...

Tucson, Arizona
Reviewed 3 April 2015

Paying full rate for a room like this now days its not worth it! Its outrages how even if you are silver level or higher the rate is over $100 is most days. When the room is complimented or you get it for a discounted rate it changes but still.... cleaning is becoming poorly and costumer service is not as...

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2Thank Mimz2013
Green Valley, Arizona
Reviewed 7 March 2015

we were disappointed our free room was twin doubles instead of two queens as advertised. Also, it felt like we were sleeping on a runway with the jet planes taking off from the military base. They did away with the free continental breakfast for a new cafe that charges you. Casino Del Sol has better accommodations and perks. Plus you...

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2Thank jholl99
CHMoore, General Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your comments on Trip Advisor. We would like to apologize for your experience. I value your comments to improve our guest experience. All of our rooms with two beds have with two queen beds instead of double beds. Like any city, there are times where you can hear the jet noise in proximity to the airport. We...

Edmonton, Canada
Reviewed 7 January 2015

This hotel was hyped as the place to stay; so we met there around Christmas with some family. It was a disappointment for many reasons. Firstly, we were in different towers. The rooms were average and it sounded like fighter jets were going to break through the walls in the morning as the hotel apparently hasn't splurged on sound proof...

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1Thank ENJAY087
Reviewed 6 January 2015 via mobile

So I love about am hour away and this has always been my vacation close to home spot. I have not been here in about a year because I was finishing my Master's and life did not allow. My youngest daughter turned 21 and wanted to spend get birthday here. I have always had my room paid for by the...

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3Thank Tiffany C
Sierra Vista, Arizona
Reviewed 29 December 2014

My husband and I have stayed at this hotel since it opened years ago. We now visit at least once a month, and usually stay for 2 nights. We are non-smokers, so we appreciate the fact that the hotel is smoke-free. The free breakfast off the hotel lobby has been discontinued. We didn't really care to eat there, as there...

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Thank 330Martyr1
TUCSON, ARIZONA
Reviewed 10 December 2014 via mobile

We play at the casino a couple of times per month and decided to stay overnight at the hotel. Glad that we did. The hotel is is very clean and is not real old. The staffing was very nice and polite, not only at the hotel but also in the casino. Free soda and coffee for the bingo players. We...

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4Thank TERRYP10_9
Tucson, Arizona
Reviewed 11 October 2014

We recently stayed for one night at the Hotel. The rooms and the hotel are as usual very nice. Very clean and well decorated. We get the deluxe king bedroom which has a veranda. Great place to drink champagne. BUT, while inside the hotel is no smoking, guests are allowed to smoke on their balconies. So, the people staying below...

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3Thank Parlouie
Corona, California
Reviewed 16 September 2014

We loved the idea of having a resort available to us with a casino and restaurants. While the room and hotel were great (including the staff), the onsite eating places were really bad - especially the "free" breakfast included with the room. The casino was a nice size but there were no "non-smoking" areas and the ventilation was terrible, if...

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2Thank anaheim_traveler

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Desert Diamond Casino Hotel

Address: 7350 S Nogales Hwy, Tucson, AZ 85756-9641
Region: United States > Arizona > Tucson
Price Range: ₹ 6,091 - ₹ 12,183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Desert Diamond Casino Hotel 3.5*
Number of rooms: 148
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Also Known As:
Desert Diamond Hotel Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Desert Diamond Casino Hotel staff and other travellers.
6 questions
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Bozeman, Montana
over a year ago
The Villages, Florida
The Villages, Florida
1 month ago
Canyon Lake, Texas
5 months ago

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Questions? Get answers from Desert Diamond Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the airport, well, face the airport, but maybe that's your thing?”
 of 5 bubbles MatthewC301, 23 Nov 2016 | Read review
“Rooms facing the desert are quiet. Rooms facing airport are noisier and that was disclosed to us at check-in.”
 of 5 bubbles 92399T, 23 Oct 2016 | Read review
“As of my trip in September, they Don't have 24hrs room service, I was on 3rd floor not very quite, noise from rooms next door”
 of 5 bubbles 305Rere, 25 Sep 2016 | Read review
“Rooms on the south side have small patios/balconies so you can sit outside.”
 of 5 bubbles 438candacen, 2 Aug 2016 | Read review
“Rooms further from the elevator are quieter as we could hear guests talking in the hallway.”
 of 5 bubbles Lyndy468, 28 May 2016 | Read review
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