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Extended Stay America - Tucson - Grant Road

63 reviews
#78 of 129 Hotels in Tucson
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Traveller (9)
Room & Suite (8)
Dining (1)
Overview
  • Excellent40%
  • Very good26%
  • Average6%
  • Poor9%
  • Terrible19%
Travellers talk about
“long stay”(2 reviews)
“clean room”(4 reviews)
“small kitchen”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Multilingual Staff
Pets Allowed
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Tucson - Grant Road
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Reviews (63)Write a Review
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1 - 5 of 61 reviews
Reviewed 4 days ago

room was to be ready at check in time of 3pm, and not ready at 9:30 pm when I arrived. Had called a week in advance and none of requested accoutrements were in room. sheets did not fit bed and when came loose could see...More

Thank gacarolan
Hotel's Favourite
Reviewed 12 March 2017

Dana and the staff was wonderful. The room and service was one of the best yet. Quiet clean and safe. They had everything under control. When I get new Aviation contracts that way, this place is where I will be staying. I have used Extended...More

Thank bsmooth2015
Response from Manager_11525, Manager at Extended Stay America - Tucson - Grant RoadResponded 16 March 2017

Thank you for taking time to provide us feedback on your most recent stay. I'm very pleased to hear that we were able to provide you a "home away from home" experience. I will be sharing your comments with both my staff and corporate office....More

Reviewed 4 weeks ago

The plug in were in poor shape the room was dirty trash in room when checked in , says handicapped not a bathtub with grab bars is not handicapped! Was not in the best part of town , no supplies as far as shampoo or...More

Review collected in partnership with Extended Stay
Thank Susan P
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 4 weeks ago

Susan, please accept our apologies for failing to provide you a pleasant stay. We never mean to disappoint our guests in any way, and we will be reviewing and altering our guidelines to provide a much pleasant experience for every guest entering our doors. We...More

Reviewed 10 December 2017

I was very happy with this hotel. The service was great, they tried to help you as much as they can! They even call you to see if they can do anything to make you stay ore pleasant! I highly recommend this hotel! They can...More

Review collected in partnership with Extended Stay
Thank Jack N
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 11 December 2017

Jack, thank you for recommending Extended Stay America and for the review. We are glad to read you had an enjoyable stay and that you appreciated the hospitality you received from our staff. Your feedback will be shared with the entire team to motivate them...More

Reviewed 9 December 2017

Room was filthy, bed and pillow were 10 years past their prime. The air conditioner would not turn off and blew insistently. Shower pressure was non existent. We did not feel safe at all. There were people smoking everywhere we went.More

Review collected in partnership with Extended Stay
Thank T5849DJkathyj
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 10 December 2017

Kathy, thank you for taking the time to review our hotel. We're sorry you experienced so many difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$ 84 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 84 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (9)
Room & Suite (8)
Dining (1)
Hotel & Grounds (6)
Bathroom (3)
Questions & Answers
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Room Tips
"Go somewhere else."
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"Best room to choose? NO ROOM"
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"Our room had a full refrigerator, microwave, coffee maker, iron and ironing board. They will also furnish..."
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"We where on the bottom floor but went up to the 3rd floor.You have a beautiful view from there and the 2nd."
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