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JW Marriott Tucson Starr Pass Resort & Spa

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#9 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Tucson Starr Pass Resort & Spa
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1,913 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Tucson Starr Pass Resort & Spa
See the most recent reviews
Showing 1,884: English reviews
Reviewed 1 week ago via mobile

Tucked away with great views... What a great spot for a business meeting. The staff is amazing and there plenty to do right here without leaving the site. Restaurants, spa, outdoor areas and much more. We will be back!

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Helpful?
Thank Clint L
Columbus
Reviewed 1 week ago

We have been staying at this property every Christmas for about 5 years now. We always stay at JW Marriott properties. It is time that this property be downgraded from a "JW" status. Don't get me wrong, it is a nice property, the employees are nice no matter what area. However the details of a JW just simply are no...

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Helpful?
3Thank RAMDGM0330
Eric M, Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review

Dear RAMDGM0330, Thank you for your review. While it pains me to read about your experience and the lack of detailed service we provided I appreciate you taking the time to offer it. As we do with all of the oppurtunities we are provided with such reviews we will use it as a learning and coaching oppurtunities for our leadership...

Greensburg, Pennsylvania
Reviewed 2 weeks ago

We spent New Years Eve here. I have been here twice and this stay confirms my impressions - this is a great hotel. The service is unmatched. Friendly and helpful to the max without being overbearing. Everyone wants to help. Room was great. Grounds are world class. You can beat the location. Superb view of Tucson. Trails to walk.

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Helpful?
Thank dchemist
Baltimore, Maryland
Reviewed 2 weeks ago

We returned for our second visit. The facility is luxurious. I will add that I love our bedroom suite at our home. It takes a lot for us to experience the same sense of comfort as home. We are just as comfortable here in our in our well appointed spotless hotel room. The view is spectacular. The staff are welcoming...

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Helpful?
Thank Jeanne P
Kansas
Reviewed 2 weeks ago

The rooms were nice and comfy. Was there for a business conference. The staff was friendly and helpful. Restaurant on the property was very good. I tried a prickly pear mojito is was delicious. Beautiful walks and trails around the property. You can also enjoy golf, pool and the lazy river.

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Helpful?
Thank AdastraExplorer
Columbus, Georgia
Reviewed 2 weeks ago

I always have a great time at this hotel whenever I visit family that live in the area, BUT... I feel like their customer service can be improved. I can't QUITE put my finger on the particular issue, but I arrived at this hotel right after staying at the JW Marriott Desert Springs in Palm Springs, CA, and I feel...

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Helpful?
1Thank LuxTvlr
Cincinnati, Ohio
Reviewed 2 weeks ago

This is my 2nd time at this resort. I originally came 2 years ago. I came for the annual NYE Jazz concert. Hotel staff - friendly, courteous and helpful. Whether you talk to the valet, front desk, or any part of the hotel, they were great. Food - expect resort pricing, but the food is good. Pizza ordered for room...

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Helpful?
Thank KDL1969
Naperville
Reviewed 2 weeks ago via mobile

Our family stayed a few nights while visiting Tucson. Lovely grounds and very pleasant staff. Room was very comfortable. Breakfast buffet very good with a large selection. They were very accommodating of my son's food allergies. Would definitely return for another stay!

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Helpful?
Thank RCEMIL
Tucson, Arizona
Reviewed 2 weeks ago via mobile

JW Marriott at Starr Pass is a high end resort with pleasant, and professional personnel. The location is beautifully tucked away from the city in the foothills of the Tucson mts. The room was spotless, and the bed perfect. The outdoor sofa seating with gas fires to warm up was great with happy hour. I had no complaints. Spent the...

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Helpful?
Thank Hector M
Winchester, Virginia
Reviewed 3 weeks ago

We were in town for 2 days and one night to settle some business issues. Wanted to stay here so we could golf on day 2. Rooms were nice. Had a great mountain/golf course view with a balcony. Clean, and well kept. Not a cheap place to stay at over $400 per night. The Food at the Golf Course restaurant...

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Helpful?
Thank henrycpa91

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Signature Grill
Signature Grill
Cuisines: American, Southwestern, International
Catalina Barbeque Co. & Sports Bar
Catalina Barbeque Co. & Sports Bar
Cuisines: American, Bar, Barbecue, Pub
Primo
Primo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more   less 

Additional Information about JW Marriott Tucson Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Region: United States > Arizona > Tucson
Price Range: ₹ 17,539 - ₹ 33,781 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Tucson Starr Pass Resort & Spa 4.5*
Number of rooms: 575
Reservation Options:
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Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott
Hotel Style:
#3 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Spa Hotel in Tucson
#4 Business Hotel in Tucson
#5 Family Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Tucson Starr Pass Resort & Spa staff and other travellers.
36 questions
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Phoenix, Arizona
4 months ago
Corona, California
missoula, montana
over a year ago

See all questions (36)

Questions? Get answers from JW Marriott Tucson Starr Pass Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all seem fabulous”
 of 5 bubbles Gypsy1102, 20 Jan 2017 | Read review
“best views higher”
 of 5 bubbles SanClementeGriff, 18 Jan 2017 | Read review
“Our room was very close to the lobby area, and very quiet.”
 of 5 bubbles PAKimmie, 15 Jan 2017 | Read review
“Can choose from Mountain View, golf view or pool view...depends upon what you like”
 of 5 bubbles RAMDGM0330, 11 Jan 2017 | Read review
“ask for a room overlooking the outdoor terrace / main pool area”
 of 5 bubbles LuxTvlr, 7 Jan 2017 | Read review
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