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JW Marriott Tucson Starr Pass Resort & Spa

2,211 reviews
#10 of 129 Hotels in Tucson
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Traveller (928)
Room & Suite (288)
Pool & Beach (108)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“lazy river”(354 reviews)
“signature grill”(203 reviews)
“tequila toast”(112 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,211)Write a Review
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All reviewslazy riversignature grilltequila toastgolf coursecatalina bbqprimo restaurantmorning ritualstar passself parkinghiking trailslap pooloutdoor patiocity lightsevery eveningwater slidemain poolbeautiful property
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1 - 5 of 2,176 reviews
Reviewed yesterday via mobile

In short - this is a LARGE conference hotel that should be branded as a Marriott, not a JW. Think of the 1000 Room Marriott attached to your city’s convention center, at least as far as the hard product goes this is what you’ll get...More

Thank Nikko C
Reviewed yesterday via mobile

I traveled here with my husband as a precursor to a business meeting a few days later. We enjoyed every restaurant onsite including the full service Starbucks. Outside on the patio we loved the live music by a singular professional guitar player & the multiple...More

Thank simiburtons
Reviewed 5 days ago via mobile

Definitely not a terrible place, but definitely not worth the price. Odd smell to the room. Worn, outdated furniture and bathroom decor. The towels are rough and dingy. My "spa package" comes with a $30 service fee for each "included" spa service? The heater in...More

Thank KERRY A
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded 3 days ago

Dear KERRY A, Thank you for taking the time to review your stay with us. We were pleased to note how happy you were with our friendly staff. We're sorry you feel we did not merit the rate you paid. We conduct regular surveys to...More

Reviewed 1 week ago via mobile

I attended the Tucson Gem and Mineral show during the end of January thru the beginning of February, 2018. I stayed in the JW Marriott Starr Pass for the eighth year. Unfortunately, the hotel was rather disappointing. The pictures below show how much the rooms...More

Thank JVB180
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded 1 week ago

Dear JVB180, Thank you for being a loyal Marriott customer and for taking time to evaluate your stay. We are truly sorry that we did not live up to the standards that you expected from us. We have taken note of the issues you outlined...More

Reviewed 1 week ago

We haven't been to Tucson for almost a decade, and this was our first time at the Starr Pass Resort and this side of Tucson in general. We had been visiting in either February or April for nearly twenty years. Previously we stayed near the...More

Thank Wenfree
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Sauna
Details
Price range
US$ 284 - US$ 596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tucson
#4 Business Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Family Hotel in Tucson
#6 Spa Hotel in Tucson
#7 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 284 - US$ 596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tucson
#4 Business Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Family Hotel in Tucson
#6 Spa Hotel in Tucson
#7 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (928)
Room & Suite (288)
Pool & Beach (108)
Dining (76)
Amenities (47)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Carol M
15 February 2018|
AnswerShow all 5 answers
Response from Ruediger S | Reviewed this property |
They have no distilled water on site. Before you come up to the hotel stop at a grocery store and buy some.
0
Votes
Kimberly R
3 January 2018|
AnswerShow all 5 answers
Response from Eric M | Property representative |
We do not have tennis courts at the JW Marriott Tucson Starr Pass Resort. The Wyndham Starr Pass Time Shares have sport courts that our guests can use upon availability and they are located 1 mile away. The closest full... More
1
Vote
Walter C
5 August 2017|
AnswerShow all 4 answers
Response from sarahynes74 | Reviewed this property |
I know they used to do "ice skating" on a synthetic ice.
0
Votes
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12345616
Room Tips
"Overlooking the pool and high enough in the main building for a city view"
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"Great views from either side"
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"Ask for microwave and small refrigerator to be delivered on arrival"
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"We looked at lazy river pool (corny) and golf. Better to look at sunrise/mountains."
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