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Hampton Inn & Suites Tucson East / Williams Centre

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#20 of 128 Hotels in Tucson
Certificate of Excellence
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Hampton Inn & Suites Tucson East \/ Williams Centre
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Tucson East / Williams Centre
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Showing 464: English reviews
Queen Creek, United States
Reviewed 4 weeks ago

This was a nice hotel and met my needs for a short business trip. It was a bit overpriced based on a large event in town but otherwise it served its purpose and I was comfortable. I would go there again as it was close to my office location and near food, shopping & the main road to get me...

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Thank deninep2017
El Paso, Texas
Reviewed 16 February 2017

Rooms were clean but beds weren't that comfortable. Breakfast was outstanding! Shower was awesome! We came for Banner Children's hospital and location was 3 minutes from hotel. This made the stay even better!

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Helpful?
Thank Joy M
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Hi Joy! Thank you for your kind words, we take great pride in the Hampton Breakfast, it's always something our guests look forward too. I apologize about the discomfort of the beds, we are taking steps to ensure that the Hampton bed is as comfortable as possible for all types of sleepers. Please come visit us again the next time...

Reviewed 15 February 2017 via mobile

Unbelievably hard, uncomfortable bed and flat pillows. I couldn't sleep at all. The lights on the cable box also lit up the room like the Fourth of July. My sister and I had my niece and nephew (baby and toddler) with us, and finding kids' shows to watch on that menu was really painstaking and frustrating. I don't know what...

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Helpful?
Thank Chelsea M
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you, Chelsea, for your feedback. I am very sorry that you had so many issues with the room quality. Above all, we want to give you a clean, comfortable stay. It sounds like we missed a few opportunities to impress you during your stay, and if the opportunity arises where you or your sister are back in Tucson please...

Grand Junction, Colorado
Reviewed 14 February 2017

This hotel is not consistent with their rates. Will charge different prices for the same room. Even when purchased at the same time. When we asked to have it corrected they refused. We will not stay here again.

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Thank hawkjl
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for your review. I am very sorry for your experience with the hotel pricing. Our rates are dynamic and they fluctuate due to many circumstances, including occupancy and price-matching. It would appear that one of you reservations was overridden as a courtesy due to a miscommunication. Whereas we generally only match rates found on Hilton websites, that wasn't...

Tucson, United States
Reviewed 9 February 2017

My sister and I were in Tucson for the Gem Show. We chose this hotel based on price. We were quite pleased. We were fairly close to all the locations we needed to be at. The room was clean, the beds were comfortable. The staff was excellent. We found all members of the staff to be helpful, efficient, and very...

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Thank Y5828QRvictoriab
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Y5828QRvictoriab, Thank you for your kind review! I'm glad that you found the whole team friendly and approachable. We always want Hampton to be your home away from home, and Gem show is a great opportunity for people to come experience Tucson. We look forward to having you as our guest again next year! Steve Pursell General Manager 520.514.0500

CRESTVIEW
Reviewed 7 February 2017

The one complaint I have is there are no refrigerator or microwave in the rooms. The customer service was excellent. The location was great, right across from mall. I would stay at this hotel again if in the area.

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Thank ARNETTE R
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

ARNETTE R, Thank you for the review! I'm very pleased that you enjoyed the hotel, and I hope to welcome you back in the future. We do offer refrigerators and microwaves upon request, and they are standard in our suites. Please reach out when you're back in the area, I would love the chance to ensure the room meets all...

Fort Lauderdale, Florida
Reviewed 6 February 2017

Suite is very large, room was clean, breakfast was average. We traveled to Yuma after Tucson and again stayed at a Hampton Inn. The Yuma Hampton should be a training center for Tucson Hampton staff. Coffee was always available and was kept warm, baskets of fruit were always available, rooms were meticulously clean and furniture did not appear to be...

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Thank 123pdk
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

123pdk, Thank you for the review! We absolutely look to other Hampton's for ideas and opportunities to improve our service, and while I apologize that we missed the mark, we do hope for the opportunity to welcome you back in the future. Steve Pursell General Manager 520.514.0500

Minneapolis, Minnesota
Reviewed 5 February 2017

My mom and I were attending the Tucson Gem shows. Each evening we returned to the hotel, the room was clean and quiet, just what we needed after a long day on our feet. Terrific staff. Great breakfast

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Thank jenniferbX2809DA
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

jenniferbX2809DA, Thank you for the kind words. I hope we can welcome you and your Mom back next year as well. Please keep us in mind for future travels. Steve Pursell General Manager 520.514.0500

Reviewed 31 January 2017 via mobile

Very decent place to stay for the gem show. Clean, nice, good service, BUT in the breakfast area this morning I watched an employee pick up a fork that was lying on the counter, examine it, and stick it back in with the clean utensils. ARE YOU KIDDING ME? So gross.

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Helpful?
Thank Stephanie B
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Stephanie B, Thank you for the kind words about the hotel, and please accept my apology for the lack of training in regards to your breakfast experience. I would absolutely agree, any breakfast utensils need to be either accounted for or disposed of. With your permission i'd like to use your review as a training opportunity for the entire staff,...

New York City, New York
Reviewed 29 January 2017

Friendly front desk guy sets the tone for your stay. Very natural, pleasent, and helpful. Nothing fake or forced. Casually greeted you every morning, left you feeling that he was there if you needed him. Later I did have a small issue. When I went to this guy, it was like going to a friend in the business. Helped me...

Review collected in partnership with Hampton
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Helpful?
Thank S9301TWrichardn
Hampton Tucson E, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

S9301TWrichardn, Thank you for the kind review! If you get the chance to remember the name of the associate that helped you, let me know, we always love to recognize excellence. I hope your travels bring you back to Tucson, we'd love to be your hotel of choice. Steve Pursell General Manager 520.514.0500

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn & Suites Tucson East / Williams Centre

Address: 251 South Wilmot Rd, Tucson, AZ 85710
Region: United States > Arizona > Tucson
Price Range: ₹ 6,743 - ₹ 15,451 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Tucson East / Williams Centre 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson
Hampton Inn And Suites Tucson East / Williams Centre
Hotel Style:
#1 Green Hotel in Tucson
#13 Business Hotel in Tucson
#16 Family Hotel in Tucson
#29 Romantic Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Tucson East / Williams Centre staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Tucson East / Williams Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for an upgrade to a suite”
  • Room 304
  • Room 304
 of 5 bubbles Wahzah, 14 Jan 2017 | Read review
“Get a room facing the north”
 of 5 bubbles stevefromwyoming, 29 Nov 2016 | Read review
“Best and quietest rooms are on the south (back) side of the hotel”
 of 5 bubbles 641hermanm, 6 Nov 2016 | Read review
“We were on the second floor and it was very quiet with the exception of the occasional fire/ambulance siren.”
 of 5 bubbles susanb5977, 21 May 2016 | Read review
“North side upper floor rooms have a nice view of the mountains (a few miles away).”
 of 5 bubbles rspeer, 27 Mar 2016 | Read review
5 of 5