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Candlewood Suites Albuquerque

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Candlewood Suites Albuquerque
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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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New Jersey
Reviewed 2 weeks ago

Arrived dead tired from driving from Tucson to here. Waited 10-15 minutes to check in as someone who apparently regularly stays there was with the one check-in clerk. The clerk NEVER acknowledged me whatsoever though I was quite visible. No 'Good afternoon, be with you shortly.' Finally was able to check in. Rooms are huge and full-size fridge and microwave...

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Helpful?
Thank jansjourneys
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am sorry that it took so long for you to check in due to a conversation between a guest and the front desk agent. I am working to train all staff to ensure this does not occur in the future. We hope you will one day return to our hotel when traveling through town.

Kerrville
Reviewed 4 weeks ago

Not located on the highway and was a little hard to find. Located next to a small mall, however. The staff was friendly. Clean room with comfortable bed. We chose a studio suite which offers plenty of room.

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Helpful?
Thank Dwight H
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed your suite. We hope to see you again soon.

Bayard, New Mexico, Usa
Reviewed 14 March 2017

Great bes and large desk wirh 2 chairs, a recliner by the bed and a fkitchenette all for 79 dollars a night. geared to business travelers they will only change once a week for long stays but it is a minor convenience for all the space. I have stayed there twice but plan to stay more. PS. curtins block almost...

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Helpful?
Thank Douglas S
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. We appreciate the feedback and are happy to hear that you enjoyed your stay with us. We look forward to your return.

Reviewed 14 February 2017

Amenities were just what I was looking for after a long day of driving. Front desk was friendly and made sure everything was taken care of when I arrived. Clean room and bathroom. Room was cozy, nice kitchen set up however did not stay long enough to use this amenity. Definitely would stay at a Candlewood Suite in the future....

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Helpful?
Thank Michelle O
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am glad that my team took great care of you upon arrival. We hope to see you again when you are in Albuquerque.

Austin, Texas
Reviewed 11 February 2017 via mobile

Isaiah was very professional and very friendly. Room was large and included a kitchenette as well as a comfortable recliner. A/C - Heat worked well; kept room comfortable. Room was very quiet - great night's sleep. Shower was nice and hot. Will definitely stay here again when we are in this area.

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Helpful?
Thank cm1998
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I have shared your kind words with Isaiah and the rest of the staff to let them know how great they are doing. We look forward to your return.

Silver City, New Mexico
Reviewed 29 January 2017

The accommodation was just what I needed for my working trip to Albuquerque, NM. I had a large amount of work related materials to sort through and organize. The wrap around desk area with loads of space was perfect for the job. The bed was very comfortable and the room was clean. The kitchen was well stocked with cooking equipment,...

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Helpful?
Thank Tamara O
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. We hope you will give us another chance in the future.

Phoenix, Arizona
Reviewed 26 January 2017 via mobile

Here for doctor visit and had to stay over after a procedure. They were helpful. The room was clean and comfortable and well kept. I will return. Good location. I felt safe. The hotel was close to eating places but not within walking distance.

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Helpful?
Thank msrlj66
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you were comfortable during your stay. We hope that you get well soon and we hope to see you in the future when traveling to Albuquerque.

Salt Lake City, Utah
Reviewed 31 December 2016 via mobile

I have stayed at this property on many occasions and have never really been disappointed. The rooms are cleaner than most, well appointed, and have a wonderful desk area for working. As usual I arrived fairly late in the evening ( after midnight) so i booked using central reservations. For the first time I have to say this was less...

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Helpful?
Thank John M
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that my desk clerk communicated incorrect information to you. You are correct in saying that the systems are linked. Again, I do apologize for the inconvenience and I will be sure this does not happen in the future. We hope you will return when in Albuquerque.

Louisville, Colorado
Reviewed 22 December 2016 via mobile

The room was veryclean. It felt like it was a little sketchy and we had people above us that sounded like they were practicing relays for an hour. Once it settled down it was fine and quiet but that was about 11 pm. Fine for a night, not a vacation destination spot by any means. Pets are allowed which was...

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Helpful?
Thank gustav2011
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. We take pride in the cleanliness of our hotel. I am sorry that we did not meet your expectations during your stay with us. We hope to see you again soon.

MORENO VALLEY
Reviewed 21 December 2016

Candlewood Suites is my favorite extended stay type hotel. Especially the 1 bedroom suite. That was the room I stayed in here and I enjoyed it. A couple issues. Parking lot was very full, and the area I parked in the lights were out. Carpets in stairwells were filthy.

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Helpful?
Thank drdroad
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am glad Candlewood Suites is your favorite extended stay brand. I am sorry that we did not meet or exceed your expectations this time around. I have taken action on the said issues to ensure we do not have this happen in the future. We hope to see you again soon.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.Candlewood Suites Albuquerque hotel is located in the heart of Albuquerque, New Mexico and is only a one hour drive to Santa Fe. We are near the city's major highways and just 3 miles from downtown. Just a few minutes away from the Albuquerque International Airport, University of New Mexico, Albuquerque Balloon Fiesta Park and the mid-town business district. The finest dining, shopping and entertainment are also close by. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high-speed Internet, two separate phone lines; check e-mail and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and DVD/VCR. Borrow your favorites from the free video and CD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard, now featuring 'Juan Valdez' complimentary coffee to all guests. You can also purchase meals, snacks and sundry items at value prices. Pets allowed with a non-refundable fee based on length of stay. $75 for 1-6 nights and $150 for 7+ nights. Pet agreement must be signed at check-in. ... more   less 

Additional Information about Candlewood Suites Albuquerque

Address: 3025 Menaul Boulevard, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 4,210 - ₹ 8,874 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Albuquerque 2.5*
Number of rooms: 123
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Also Known As:
Candlewood Suites Albuquerque Hotel Albuquerque
Candlewood Albuquerque
Albuquerque Candlewood Suites
Hotel Style:
#50 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Albuquerque staff and other travellers.
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Questions? Get answers from Candlewood Suites Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very quiet even though close to the highway.”
jansjourneys, 6 Apr 2017 | Read review
“Stayed on 1st floor and no noise at all”
douglass258, 13 Mar 2017 | Read review
“If you have allergies don't go to this hotel.”
GlendaZ, 15 Oct 2016 | Read review
“we had a 3rd floor room on the back side and it was perfect.”
GENEANDALICE, 11 Oct 2016 | Read review
“Rooms on either side have views and are sunny.”
DavidRG2013, 18 Jun 2016 | Read review
5 of 5