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Holiday Inn Express Albuquerque (I-40 Eubank)

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236 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed 2 weeks ago via mobile

It's an okay hotel, honestly it's better than a lot of the reviews make it out to be. It's livable and workable. Cleanish? I think? Some stuff seemed clean and some seemed not so clean.. the towels weren't bad my sheets were fine but my friends had some sort of stain on them, just looked like they got stepped on...

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Helpful?
Thank JMHonestly
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear JMHonestly, Thank you for your review and for choosing to stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you have acknowledged the security measures of the hotel and breakfast served is at par. However, I regret to know that your stay was not as satisfactory as...

Reviewed 3 weeks ago via mobile

The hotel staff was warm and friendly. The hotel is setup like the old Route 66 motels. The room needed some updating and repairs. The wind and traffic noise was quite annoying though the front door and ac unit. The carpet needed to be vacuumed as we found stuff still on the floor. We will look for a different hotel...

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Helpful?
Thank B B
Cedar Rapids, Iowa
Reviewed 4 weeks ago

This was an old HI that was converted into and Express. The rooms were OLD and dated with a small balcony that lead into a pool area that was under construction. The bathroom was small and dark. I stayed here because it was close to the interstate but realize now I should have driven a bit off the interstate for...

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Helpful?
Thank Mario C
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Mario C, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms and breakfast area. We also regret the issues you had with our location. Reviews like yours are very valuable as they enable us to target areas we...

Oklahoma City, Oklahoma
Reviewed 20 March 2017 via mobile

Stayed overnight at this hotel while traveling to Arizona with my family. Nice big comfortable beds. Great breakfast with many choices of items to choose from. Indoor pool is a plus as is the fitness room. Will stay here again when we travel to Az. No complaints. Nice staff.

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Thank D-Kellie-31
Owasso, Oklahoma
Reviewed 17 March 2017 via mobile

I was charged twice for one night, on TA and directly at hotel. Was provided no receipt at hotel and now am having to dispute with bank. Rooms were clean but this is an old hotel and is a HI express in name only

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Helpful?
Thank langster12
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Hi langster12, Thank you for taking the time to share your feedback regarding our hotel. While we appreciate your kind regards toward the room's cleanliness, I regret to learn that you may have encountered a billing issue post stay. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and...

New Windsor
Reviewed 15 March 2017

While the hotel's location is handy to I-40 is not easy to find. Its is a dated two story hotel. I f you need your room to be HC accessible then request a first floor room as I didn't see an elevator. Room were very clean and staff helpful.

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Helpful?
Thank mr2turtle
Oklahoma City, Oklahoma
Reviewed 11 March 2017

We chose this location b/c of the indoor pool for our kiddos after a day in the car. The pool was great. The room is basic and was clean and quiet--no traffic noise. The staff is super friendly and the breakfast is typical but good and lots of variety. My only complaint is that the lighting in the bathroom is...

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Thank bergnel
Douglas, Wyoming
Reviewed 6 March 2017

This was very clean and we loved the outside entrances. We always travel with a lot of camera equipment and it was much easier to carry through 1 door than going up and down in an elevator! The staff was most helpful and almost anticipated every question we asked - and their recommendation for a restaurant for dinner was spot...

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Thank Lea Ann T
Reviewed 4 March 2017 via mobile

We have been traveling since the first week in January and are on the last leg of our trip. We have stayed at Holiday Inn Express with mostly good stays. When I called this hotel I was blessed to get to talk with a woman named Penny. As there are many HI Express in Albuquerque it was Penny who, with...

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Thank Linda D
New York City, New York
Reviewed 21 January 2017

VERY Disappointed and feel like we chose the hotel on hotels.com feeling we could trust the brand name to be the quality we had associated with the recent stays at other Holiday Inn locations... But upon arrival, the staff told me that this was not originally built as a Holiday Inn, but had been a Motel 6 or something like...

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1Thank scaltoids55
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Hello scaltoids55, Thank you for staying with us and for sharing your experience. It is very unfortunate that you were not able to fully enjoy your stay with us. I sincerely apologize for any inconvenience the general condition of the hotel may have caused you. I have forwarded your feedback to our hotel management to work on these points raised...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 

Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Address: 10330 Hotel Ave NE, Albuquerque, NM 87123-1248
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 6,141 - ₹ 9,632 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and other travellers.
3 questions
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Morro Bay, California
over a year ago

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Questions? Get answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best advice I can give you for a room is DON'T STAY HERE!”
506marioc, 24 Mar 2017 | Read review
“Rooms are all away from traffic noise.”
mr2turtle, 14 Mar 2017 | Read review
“I don't think there probably is a bad room. Very nice hotel.”
leaannt2016, 6 Mar 2017 | Read review
“Courtyard rooms are more secure. Smoking area problem”
Violette54, 18 Sep 2016 | Read review
“Second level would avoid parking lot dirt and less noise.”
RickM301, 15 Jun 2016 | Read review
5 of 5