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DoubleTree by Hilton Albuquerque

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Traveller (121)
Room & Suite (68)
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Overview
  • Excellent43%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“double tree”(114 reviews)
“convention center”(230 reviews)
“front desk”(202 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Albuquerque
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Albuquerque
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,688)
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1,670 results
Traveller rating
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94
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1 - 5 of 1,670 reviews
Reviewed 3 days ago

excellent customer service- their entire staff is super friendly and accommodating! Very great room rates at all times of year, and easily accessible (tunnel) to the convention center. WiFi signal was intermittent at times, depending on room location...but otherwise, great property!More

Thank Jeanene L
Response from Stacey C, Director of Rooms at DoubleTree by Hilton AlbuquerqueResponded 2 days ago

Jeanene, It is such a pleasure to read a review like this! We are happy to hear that the hotel staff was very accommodating and you received great service from them during your stay with us. We do want to let you know that we...More

Hotel's Favourite
Reviewed 24 May 2018

This hotel was used for booked rooms for a conference I attended at the convention center. There is a indoor passage way to the convention center which was very accessible. Delicious fruit infused, refreshing water provided in lobby! Who could not LOVE the chocolate chip...More

1  Thank JMS664
Response from Stacey C, Manager at DoubleTree by Hilton AlbuquerqueResponded 25 May 2018

Thank you for choosing Doubletree Hotel by Hilton-Albuquerque on your recent visit. We appreciate your business and look forward to seeing you again the next time that you are in town. I had a chance to read the review that you recently completed, and I...More

Reviewed 5 days ago via mobile

Pretty pricey and downtown so you actually have to pay for parking! 15.00 for no parking garage and there were homeless people across from the parking. 14th floor and was still very loud outside. Rooms are very small especially bathroom, barely get 1 person. Free...More

Thank Michelle T
Response from Stacey C, Director of Rooms at DoubleTree by Hilton AlbuquerqueResponded 2 days ago

Michelle, Thank you for taking the time to review the hotel. All of the issues you experienced will be addressed with the management team so we can improve the guest experience. Thank you again,

Reviewed 6 days ago

Gave it four stars because there is always room for improvement. Had a great time there The staff was very friendly and helpful. The rooms were very clean and the maid service was great. I would recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
Thank charles m
Response from Stacey C, Director of Rooms at DoubleTree by Hilton AlbuquerqueResponded 4 days ago

Hi Charles, Thank you for taking the time to place a review for the hotel. The Veterans Golden Age Games was a great group to have here at the DoubleTree and we look forward to your return in 2019. Thank you for our service!

Reviewed 1 week ago via mobile

We stayed here for the Veterans Golden Age Games and added on days before and after our group reservation. Suhey handled our initial check in and provided excellent customer service explaining how the separate reservations would work and when we needed to check out and...More

Thank Lily54
Response from Stacey C, Director of Rooms at DoubleTree by Hilton AlbuquerqueResponded 4 days ago

Dear Lily54, Thank you for your service and we look forward to see the Veterans Golden Age Games back here again in 2019. We will definitely being giving Suhey kudos for the great customer service she gave you during the stay. Thank you again!

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 97 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 97 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms
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Traveller (121)
Room & Suite (68)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
kathygN9474XE
23 September 2017|
Answer
Response from Jeffrey R | Reviewed this property |
No homeless people laying around outside, and the breakfast buffet while I was there (July) was just fine. However, as of July, they were still doing lobby renovations, so the cooling system was loud portable AC units... More
1
Vote
8kait8
28 June 2017|
AnswerShow all 3 answers
Response from Carol L | Reviewed this property |
Room service was ok, not the best but was good for what we ordered...a burger & Caesar salad. Restaurant was good actually.. had the fish tacos & it was delish!
1
Vote
Western View
11 May 2017|
Answer
Response from shannonlente |
Hello, thank you for your inquiry. We do make every effort to upgrade our Hilton Gold and Diamond members if available. Gold and Diamond members also receive a free breakfast voucher at time of check in.
0
Votes
Room Tips
"Rooms with the city view are the best!"
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"Higher floors with mountain view are probably the best"
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"find a different hotel?"
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"We had a nice view and it was quite on the 18th floor"
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